How do I check product availability at the Dover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2785 reviews)
Ktol 1
October 06, 2025
5 out of 5
A great experience for us. Zeke graced us with a replacement remote we were able to use.
Saran J
September 29, 2025
1 out of 5
I have placed an order for an open box item listed with an excellent condition on the website. I went there yesterday to pick up the item and noticed that the item is not at all even in Fair condition. Also it was missing the power cable, Adapter and the remote for the item. I am not sure how did they ended up listing an item as an excellent condition without all the accessories and specifying any details on the website to mislead the customer. Very disappointed!
Response from Best Buy
September 30, 2025
Hello, Saran,
Thank you for your review. Excellent Open Box items should not be missing accessories. If you are in need of assistance, please send a private message on social media. Please include Review 49859 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Paul M
September 21, 2025
4 out of 5
I'm shocked how far brick and mortar has fallen. Saturday morning after 11 and this store was dead empty. Staff was attentive but clearly bored as they had nothing to do.