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Frequently Asked Questions About Best Buy Dover

How do I check product availability at the Dover Best Buy?
How do I check my order status?
My local Dover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Dover stores’ holiday hours?

Recent Reviews

4.1
(2785 reviews)
Ktol 1
October 06, 2025
5 out of 5
A great experience for us. Zeke graced us with a replacement remote we were able to use.
Saran J
September 29, 2025
1 out of 5
I have placed an order for an open box item listed with an excellent condition on the website. I went there yesterday to pick up the item and noticed that the item is not at all even in Fair condition. Also it was missing the power cable, Adapter and the remote for the item. I am not sure how did they ended up listing an item as an excellent condition without all the accessories and specifying any details on the website to mislead the customer. Very disappointed!
Response from Best Buy
September 30, 2025
Hello, Saran, Thank you for your review. Excellent Open Box items should not be missing accessories. If you are in need of assistance, please send a private message on social media. Please include Review 49859 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Paul M
September 21, 2025
4 out of 5
I'm shocked how far brick and mortar has fallen. Saturday morning after 11 and this store was dead empty. Staff was attentive but clearly bored as they had nothing to do.
Dominic S
September 15, 2025
3 out of 5
Great staff just expensive (it's best buy)

About Best Buy Dover

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