Checkout line too long and seems nobody cares
We ordered a stackable washer and dryer. The sales clerk was amazing. Delivery to baltimore was a breeze.
The store is always clean and inviting, It has a great selection and variety.
I don't like the new style of customer service where if you want an associate or whatever marketing wants to call them this week, you need to go back to the front door and get your name entered in the computer. And go back to the department. This is a blatant cheap savings at the expense of customers. You are a technology store, you have cameras everywhere, pul a call button in each dept, and get AIfigure out where we are,and ask us what y we need . If you see I'm 5foot5 and I want something on the top shelf, send a step stool.
Response from Best Buy
July 12, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I like to know that my in store shopping trips will be fast and efficient, and that I will be able to receive assistance when I need it. Can you please reach out to us via private message on Facebook (https://bby.me/fc790i), Twitter/X (https://bby.me/tbhq7a), or Instagram (https://bby.me/d4lzww) with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review #14562".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^ Josh