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Frequently Asked Questions About Best Buy Dover

How do I check product availability at the Dover Best Buy?
How do I check my order status?
My local Dover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Dover stores’ holiday hours?

Recent Reviews

4.1
(2736 reviews)
LaJade G
March 19, 2025
5 out of 5
I do love Best Buy. They do keep abreast of technology and are a bit more pricey. But the customer service is excellent.
J J
March 14, 2025
1 out of 5
I was accused of theft by someone named Green that is a theft prevention employee! Green is African American and he claimed he my kind because I am African American. I had Green call the supervisor and white supervisor did not correct Green in how he address me and situation. I never stole anything and Green could not prove it. Green first excuse is that I put the item in my pocket and then toke it?!?! If I did do that (which I did not) then the item would still be in the store and that would not be theft!! Green needs to be fired! I have recorded evidence of what happened!
Response from Best Buy
March 14, 2025
Hey there. Thank you for your review. We are saddened to hear that you had a negative experience with us. This is never the experience we want our customers to have here at Best Buy. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (http://facebook.com/BestBuy) - Twitter/X (http://twitter.com/BestBuySupport) - Instagram (http://instagram.com/BestBuy) When reaching out, please mention it is regarding your Google Review 64925641. Kindest Regards, ^Vanessa
Jane B
March 13, 2025
5 out of 5
The store has great stock and the sales people and Geek Squad deserve high praise! Tip the call center outside of the store needs serious help....
Gloria G
February 20, 2025
5 out of 5
Love Best Buy and the Electronics they carry Employees are very Helpful

About Best Buy Dover

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