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Frequently Asked Questions About Best Buy Dover
How do I check product availability at the Dover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2765 reviews)
veeco
July 22, 2025
1 out of 5
Checkout line too long and seems nobody cares
Kim B
July 21, 2025
5 out of 5
We ordered a stackable washer and dryer. The sales clerk was amazing. Delivery to baltimore was a breeze.
L.A. D
July 12, 2025
5 out of 5
Great customer service
Claude L
July 12, 2025
3 out of 5
The store is always clean and inviting, It has a great selection and variety.
I don't like the new style of customer service where if you want an associate or whatever marketing wants to call them this week, you need to go back to the front door and get your name entered in the computer. And go back to the department. This is a blatant cheap savings at the expense of customers. You are a technology store, you have cameras everywhere, pul a call button in each dept, and get AIfigure out where we are,and ask us what y we need . If you see I'm 5foot5 and I want something on the top shelf, send a step stool.
Response from Best Buy
July 12, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I like to know that my in store shopping trips will be fast and efficient, and that I will be able to receive assistance when I need it. Can you please reach out to us via private message on Facebook (https://bby.me/fc790i), Twitter/X (https://bby.me/tbhq7a), or Instagram (https://bby.me/d4lzww) with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review #14562".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^ Josh