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Frequently Asked Questions About Best Buy Dover
How do I check product availability at the Dover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2885 reviews)
Marlene A
August 01, 2026
5 out of 5
Dover Best Buy is great. Andrew at Customer Sevice/Pickup was extremely pleasant and helpful. The entire process of shopping online with Best Buy, for store pickup, is always easy and efficient, and the sale prices are excellent
Mary H
July 30, 2026
5 out of 5
Josh with Geek Sqad was absolutely amazing!! He is very knowledgeable and professional! His communication was top notch!
Beacon S
July 23, 2026
1 out of 5
I visited the store on 07/23 and was told I could only buy 2 echo dots and it does not matter the colors. Meaning even if I want all 3 colors available l, I would inly choose 2 units because of the quantity restriction. Across from me in another counter, another guy was buying more than 20 echo dots. It turn out this guy was fulfilling a Doordash order and there are no quantity limit imposed. Talked about squeezing the little customer.
Summary: Best Buy impose a quantity limit on a regular customer but allow doordash buyers to as much as they want. Better off to stay at home and buy an unlimited amount through Doordash, Uber Eats and Instacart. Or buy through Amazon where they only have 1 policy for all customers.
Mike M
July 19, 2026
5 out of 5
Got a sony head unit 4 - 6x9 speakers and had them do the installation. I was told 3/4 of the day they were done in a matter of couple hours. The installer was very knowledgeable helpful and respectful. I was going to do the installation myself but I felt safe allowing this gentleman to handle it and I am very happy I did so. Excellent service 👏