How do I check product availability at the Dover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2864 reviews)
Nadine H
May 22, 2026
5 out of 5
Friendly and knowledgeable staff. Was able to explain benefits and restrictions of the options I was looking at.
Kim G
May 20, 2026
5 out of 5
I did not go here. They have asked me about 10 times to rate this place so ..... I did not go here!
Titilola O
May 19, 2026
5 out of 5
Great Customer Service System, starting from the Security Personnel to the Customer Service Representatives Clean Healthy Environment . Ms. Michelle the Sales Specialist was very professional Courteous and Friendly. Went Above and Beyond to make sure We were Satisfied with Our Transactions. Great Job well done. Thanks.
Lisa H
May 16, 2026
1 out of 5
Best Buy cut off phone access to the local stores. Because of this new policy I will no longer shop at Besy Buy. This is a horrible way to treat your customers. A faceless call center de-values the best buy experience and honestly takes away one of the last reasons to shop at brick and mortar locals.
This is truly the beginning of the end of Best Buy retail locations in the USA.