I had to Write this! Scott in installation is AWESOME! He explained everything he installed, went over well, the installation was great hiding the wires etc and you know have a customer for LIFE! Thank you Scott !!!!
Elisabeth S
February 18, 2026
Each time we go to this store, my husband and I swear that we’ll never set foot in it again. Each time, we walk out empty-handed. This past Monday was no exception. I wanted to replace my iPad, and there was an A16 model that - per its online website - was offered for a decent price at Best Buy. We walked into the store, were directed to the right area by a surly sales clerk, waited a bit to get attended to by another one, who was ok, but told us that the store was out of stock on this model.
I ordered it on Amazon, got it on Tuesday before noon, and I am typing this review on it. It is a miracle that Best Buy has not gone out of business yet! Their staff is unfriendly, if not incompetent, and they never have what we are looking for….
Ronald H
February 11, 2026
Horrible customer service would not load my tv said is would not fit in the back of my truck asked for help loading it and they told me they were instructed not to help me
Tammie B
February 05, 2026
Great customer service there and prices