How do I check product availability at the Dover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2869 reviews)
Laura L
June 15, 2026
3 out of 5
I purchased a 50-inch television, but it was not functional. I returned it the following day and exchanged it for a Samsung model. The exchange process was handled efficiently.
Angel R
June 11, 2026
5 out of 5
Great customer service, the workers are really helpful and nice, the deals are good
Gloria B
June 09, 2026
5 out of 5
My phone stopped working….. made an apt for geek squad. The tech was nice. After running tests he said my phone was dead and needed to be replaced 700!!!!!! The awesome moment when an employee named Zeke came to my rescue!!!!! He took the time to work on my phone and found an app had created the problem. He totally fixed it!!!!!!!!!! What an amazing employee. If anyone needs anything to do with phone service/sales he’s your person. I’ll never go to anyone else.
Carl &
May 25, 2026
2 out of 5
I wanted to buy a dishwasher. It was on backorder for over 3 months. I am having my kitchen redone and can't wait that long. I left with nothing.