My phone stopped working….. made an apt for geek squad. The tech was nice. After running tests he said my phone was dead and needed to be replaced 700!!!!!! The awesome moment when an employee named Zeke came to my rescue!!!!! He took the time to work on my phone and found an app had created the problem. He totally fixed it!!!!!!!!!! What an amazing employee. If anyone needs anything to do with phone service/sales he’s your person. I’ll never go to anyone else.
I wanted to buy a dishwasher. It was on backorder for over 3 months. I am having my kitchen redone and can't wait that long. I left with nothing.
I had a really great experience at Best Buy thanks to Sal who assisted me. He was approachable, kind, professional, and very knowledgeable. I explained that I needed a gift receipt, and he was able to quickly find a solution to my concern, which I truly appreciated. He made the whole process smooth and stress-free while still being patient and attentive. Excellent customer service like this really stands out. Thank you again for the outstanding assistance!
Friendly and knowledgeable staff. Was able to explain benefits and restrictions of the options I was looking at.