Best Buy Dover

Horrible experience. Ordered a TV to be sent to MY address, sending it today to another address. Called customer service— nothing changed messaged customer service likitha- did not address issue either. she dropped the chat and forwarded to somebody else who dropped it immediately as well and then it was forwarded back to AI because none of them wanted to do their job I will be contacting the Better Business Bureau

⭐⭐⭐⭐⭐ Outstanding Service from Skylar at Best Buy in Dover, DE! I recently purchased a new 53" LG Smart TV along with a Sonos surround sound system and I had the pleasure of having Skylar, a technical representative from Best Buy in Dover, DE handle the installation. He also installed a wall mount for the installation of a separate Smart TV in a bedroom. Skylar did an excellent job from start to finish. He was professional, knowledgeable, courteous, and took the time to make sure everything was installed properly and working perfectly. He was also very patient in explaining how everything worked and making sure I was comfortable with the new system. The TV and Sonos sound system look and sound fantastic, and I couldn't be happier with the results. Skylar clearly takes pride in his work and provided the kind of outstanding customer service that deserves recognition. Thank you, Skylar, for a job exceptionally well done! Best Buy is fortunate to have someone like you on their team. I would highly recommend Skylar to anyone needing installation or technical assistance. ⭐⭐⭐⭐⭐

Staff was super helpful with me when I went to buy a new monitor.

I find it completely insane for an employee (while not in uniform or on the clock) can wait outside for the store to open then go behind the counter and pick out whatever trading cards he wants then can ALSO check himself out at a register and leave while customers are waiting to be served is ridiculous. Wish I could do that!