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Best Buy Christiana
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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LG Experience
More to Explore
Frequently Asked Questions About Best Buy Christiana
How do I check product availability at the Christiana Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiana Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiana stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiana Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5415 reviews)
The 2
October 11, 2024
5 out of 5
Good service!! I came in and it was about 10 minutes to close. They still let me in and allowed me to take my time! Helped me pick something out! Overall amazing service!
Mila
October 10, 2024
5 out of 5
It took too long to get my computer fixed.
Sedge “
October 08, 2024
1 out of 5
I bought a home theatre system and relied on your salesperson, Wyatt Broadwater (out of the Philadelphia/Cristiana Delaware) region, to advise me on all the required equipment for a smooth installation; unfortunately, after Mr. Broadwater made the equipment sale, he never made an effort to reach out to me despite me leaving six messages. As a result of his lack of follow-up and follow-through, Best Buy now has to spend the money to send another installation team, and everyone has to take additional time to fix an utterly avoidable installation problem.
Response from Best Buy
October 08, 2024
Hi there,
Thanks for sharing this review with us here. I'm concerned to hear that your home theater delivery and installation didn't go as planned, which I can imagine would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed, and provide any assistance you still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64288917 so we can assist.
Thanks,
^Caleb
Ashim N
October 05, 2024
1 out of 5
I bought a open box tv from christiana best buy. Terrible experience.. spent a long day to get uHaul to pick the item, the guys bubble wrapped the tv, without any remote, without tv stand and a big dent on its screen.. called customer service and was told that open box are store sale and even if its their fault they would not arrange pickup.. had to take another u haul to return.. overall lost hundreds dollars and a day.. so will never buy open box from best buy
Response from Best Buy
October 06, 2024
Hello Ashim,
Thank you for taking the time to provide a review of your recent purchase. We regret to learn of any frustration caused by the open box nature of the television. We understand that certain accessories are necessary for the optimal functioning of the product.
Typically, our product descriptions clearly outline what is included with an open box item. We regret if this information was not sufficiently provided in your case.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy