I was looking at a specific television for about two months. i went to Christiana Delaware store to talk to someone, for a second time because that first time "that guy isn't in yet". Once again, "that guy isn't here yet". so i spoke to some one that was there. The brand i was looking at was not on the salespersons shirt. the salesman eventually talked me into a brand that was on his shirt. I understand this was my decision. This was also on the condition that I got three of the only three stations I watch. He said "of course". Then he talked me into a sound bar. ok yes once again my decision. After paying, I went and got my car. Salesman was on way out to my car to tell me they didn't have the sound bar in stock. Ok back in to reconcile my receipt and get it taken off my bill. I leave half concerned and bothered. I got home and hung it today with a friend. Looks fantastic and everything but one thing. One of the stations I watch that i asked him about was not supported by LG. Of course it isn't.
I was misled by the sales person to make the sale I believe. And now I cant get to speak with anyone because I didn't set up a Best Buy account. I tried calling direct, and guess what....
I KNEW I SHOULDNT HAVE BOUGHT FROM BEST BUY!
Response from Best Buy
February 04, 2026
Hi, Peter,
Thank you for sharing your review. It's so important to be able to get the right solution to meet your needs. We'd like to follow up with you to further discussion your concerns with your TV purchase.
Please send us a private message on Facebook (https://bby.me/bky22q), Twitter/X (https://bby.me/0rraoi), or Instagram (https://bby.me/mrvd26). Please include your Google review number, 112960. Thanks!
Abdulrahman S
January 27, 2026
I love all of the electronics!!! Best buy truly has a Best Buy 👌!!
Riley was really great and was so much help.
Haven’t been to Best Buy in a while, but when we need to make a bigger electronics purchase, this is usually where we go. It’s nice being able to see the product in person before buying, and we typically end up purchasing it there. Overall, it’s about what you’d expect from Best Buy—solid selection and convenient when you want it same day.