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Best Buy Christiana
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Christiana
How do I check product availability at the Christiana Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiana Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiana stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiana Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5563 reviews)
Andrew M
March 24, 2025
1 out of 5
Had a horrible experience on Saturday March 22. Went in store after item I ordered for pick up, somehow went out of stock while on my way into store. I found a replacement laptop to buy, and the really small man, who “helped” me was so apathetic and monotone during the whole process, after I said I didn’t want the Best Buy membership since I’m already a card holder. This is why I always try to choose pick up in store, less miserable sales people to deal with. I won’t go back to this store, and possibly may cancel my credit card too.
Response from Best Buy
March 24, 2025
Hey, Andrew.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64962832.
Regards,
^Jason
Anielka C
March 21, 2025
1 out of 5
Purchased an in stock appliance online with installation, received a confirmation and appointment by installer. The day of the installation, they literally showed up and said there was no gas dryer in their truck. So they came and picked up the electric dryer just to come back and return it a minute later. The visit was for zero purpose and we were told that there was no stock of the gas dryer despite the appointment CONFIRMING they had it in stock along with installation. Extremely disorganized and unprofessional.I After getting in contact with them about it, they pretty much said tough luck the soonest you can get this gas dryer is in 2 months. I don't recommend buying these appliances with them.
Response from Best Buy
March 21, 2025
Hi, Anielka,
Thank you for reaching out to share your concerns with your appliance install. I can understand that not having the delivery/replacement completed can be difficult. If you would like to reach out to us for us to investigate your concern, please reach out to any of our Social Media Profiles below. Please in a Private or Direct message include your full name, email, phone number, all details on your concerns and Review 64953185 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Life's E
March 16, 2025
1 out of 5
One of the worst, I've been to. There is no customer service whatsoever, they don't greet, they don't smile and I think some of them are racist too. I can tell that by the way, one of the employees looked at me. If you want better service or peace of mind, do not go here!
Response from Best Buy
March 17, 2025
Good Afternoon,
We certainly understand how you are feeling after not getting the assistance you needed when you visited the store. We take concerns like this extremely seriously and would love to connect with you and look into this. Please feel free to send our team a private message via social media. Make sure you include your Google review reference number in your message: #64934203.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Richard S
March 16, 2025
4 out of 5
Nice store
It's new stock on things are low surprisingly