Best Buy Christiana

On February 20, 2026 at approximately 5:00 PM, I had an uncomfortable experience at your store. An employee working the checkout counter at the time was not wearing a visible name tag. When asked, he stated his name was Ivan. During my visit, a customer was purchasing what appeared to be nearly 100 new Apple Watches, which created a noticeable and unusual situation in the store. When questions were raised about a behind the counter product and what was happening with the iWatches, the employee responded in a manner that felt rude and condescending. The interaction made the environment uncomfortable, and I left feeling uneasy about the experience. I am sharing this feedback so management can review the situation and ensure professionalism and transparency in customer interactions going forward. Thank you for your attention to this matter.

My boyfriend had taken me to get a pc for my birthday at Best Buy in Newark Kyle Harper jr. was our sales advisor and this man helped us threw every ounce of our purchase from the moment we walked in the door he was very kind and helpful helped me pick out my pc told me all the details I also left with quite a few extra and he was still under our budget thank you I love my pc now and you were absolutely a delight thank you so very much keep doing a great job💙 Thanks again -Morgan and Vaughn

AT&T told me to go there for a virus wipe on my phone. The young man had it done in about 2 minutes. Very professional.

Average store with sparse staff to help