Acacia P
September 30, 2026
Listen I know it’s probably a management decision but sometimes I avoid coming to this Best Buy because of the sales tactics. I was in looking at laptops - clearing tinkering with them- getting a feel for which one would suit me. & while looking at one laptop for 5 minutes almost 6 associates came and asked if I needed help. 6 people in 5 minutes is not necessary, especially when y’all have in ear devices communicating with eachother. You should be able to navigate that after the second “no I’m okay thank you” that maybe you should leave a person alone.
If you don't give them all of your personal information they will not sell you a washer, dryer, refrigerator or any large appliance even with cash. Best Buy wants to catalog you just like everyone else.
Response from Best Buy
September 25, 2026
Hello John,
Thanks for your review. We strive to provide our customers with the best support and experience possible. Feeling this has not been the case with you is upsetting to hear.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/8i6TtO)
- Twitter/X (https://bby.me/PrsaV6)
- Instagram (https://bby.me/wUn3Lx)
When reaching out, please reference your Google Review 226636.
ANGEL R
September 19, 2026
De electrónica, garantía y servicio Bestbuy son los expertos.
Sam, store manager, is the man! There was a mistake, he made it right. And worked tirelessly to do so. Kyle an associate is also great at his job and a great vibe.