Frequently Asked Questions About Best Buy Concord Pike
How do I check product availability at the Concord Pike Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Concord Pike Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Concord Pike stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Concord Pike Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4150 reviews)
Bar B
February 20, 2026
1 out of 5
This store is shit. I have been waiting half an hour and nobody from the phones can see me?
Response from Best Buy
February 20, 2026
Hello, thank you for taking the time to leave us a review. Being able to get assistance in locating the products you are looking for should be straightforward. Can you please reach out to us on Facebook (https://bby.me/onrx2r), Twitter/X (https://bby.me/v5h1bg), or Instagram (https://bby.me/w8x3f2) with more information about your experience? Please begin your message with "This is regarding my Google Review #119776".
Nicole A
February 15, 2026
5 out of 5
Went in for a printer. Knew the make and model we wanted. Staff was quick and efficient and respected the fact that we knew what we wanted. Check out was fast, easy, and hassle-free.
Devy C
February 10, 2026
3 out of 5
Uno de los lugares que me agrada comprar vienes para el hogar. lamentablemente sienpre estas algo escasos en los almacenes ya que es un lugar muy movido