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Best Buy Concord Pike
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Concord Pike
How do I check product availability at the Concord Pike Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Concord Pike Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Concord Pike stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Concord Pike Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4046 reviews)
Robert B
July 28, 2025
1 out of 5
Terrible delivery service experience! Purchased washer, dryer and fridge for a new home. Delivery team they outsourced to, damaged 3 day old floors and had to contact Best Buy to follow up with claim. Contacted them 6X and have yet to get someone to call me back despite being advised it would take 1-2 days. We are now on the 10th day of this.
Response from Best Buy
July 29, 2025
Hi, Robert,
Thank you for taking the time to leave feedback for us regarding your recent experience. This certainly sounds like a frustrating situation, especially since it relates to damage.
So that we can look into this closer and get this escalated to the correct party, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/2k8aet), X (https://bby.me/4djjnb), or Instagram (https://bby.me/dw0b4z).
Please be sure to mention “Google review #21806” when reaching out.
We look forward to assisting you!
Regards,
^Ravi
Alejandro j
July 27, 2025
2 out of 5
No comments
MAHARSHI M
July 05, 2025
5 out of 5
Fridge, ac, washing machine, dryer awsome managment
Great staff
T
July 05, 2025
5 out of 5
From the moment I walked in the door, I knew I was in good hands! Everyone was so incredibly pleasant, and obviously, ready and eager to help.
I was looking for reasonably-priced headphones for work, and sure enough, I found them... and I 💕 💞 ♥️ them!