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Best Buy Concord Pike
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Concord Pike
How do I check product availability at the Concord Pike Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Concord Pike Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Concord Pike stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Concord Pike Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3913 reviews)
Denise B
December 02, 2024
3 out of 5
Lots of staff around to help customers on this busy Black Friday.
Response from Best Buy
December 02, 2024
Hello, Denise
Thank you for providing your feedback on Google my Business. Glad to hear that the store had plenty of staff to help on Black Friday. We would like to hear about your store experience, here at the corporate office.
Feel free to reach out through social media with the links provided. When you are reaching out. Please mention "Google Review 64505872", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Sally E
December 01, 2024
5 out of 5
I was looking for a TV. People were very helpful, and Selection was Fantastic ! Nice Clean Helpful Team ! And I Appreciate them ! And thank you for asking.
Jen D
November 29, 2024
5 out of 5
We came here on black Friday for some reason (look, I did not decide this) and Steve (designated TVs Expert Guy?) was very helpful in gently advising my beloved confused Boomer that she should go home and order her desired heavy object from the website, lol. <3
Nábyla F
November 29, 2024
1 out of 5
The worst Best Buy ever! Over 45 min to buy an Apple Watch… never coming back here!!
Response from Best Buy
November 29, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64494053".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)