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Best Buy Concord Pike
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Concord Pike
How do I check product availability at the Concord Pike Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Concord Pike Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Concord Pike stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Concord Pike Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3975 reviews)
Mark H
March 16, 2025
5 out of 5
Great product...nice price
Thomas S
March 16, 2025
5 out of 5
Fab in Cutomer Service/Order Pickup puts the "Best" in Best Buy. Such a wonderful person.
Aurnab S
March 13, 2025
5 out of 5
Just think what kind of electronics do you need, they have it. Go there by fixing your budget and product, also don’t look at anything else. Either you would be ended up with vast knowledge of electronics by emptying your cash and credits. 😊
Maureen H
March 12, 2025
1 out of 5
Need help with my phone. Geek bar 100% empty but could not answer my ? Bc " all booked up "...
Response from Best Buy
March 12, 2025
Hi, Maureen,
Thank you for taking the time to share this review here, although we hate to hear your local Geek Squad team was unable to squeeze you in between appointments. We can understand your feelings here, and would be happy to help out.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64918872” when reaching out on social media.
Regards,
^Katie