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Frequently Asked Questions About Best Buy Concord Pike

How do I check product availability at the Concord Pike Best Buy?
How do I check my order status?
My local Concord Pike Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord Pike stores’ holiday hours?

Recent Reviews

4.2
(4192 reviews)
Joe B
June 04, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Victoria R
June 04, 2026
1 out of 5
STAY AWAY!!! STAY AWAY!!! WE BOUGHT A DRYER LESS THAN A YEAR AGO. IT BROKE AND BEST BUY IS DOING NOTHING TO HELP US AND THE MANUFACTUERER IS EVEN WORSE!! YOU'VE BEEN WARNED DONT DO IT!!! Owners keep commenting to contact corporate but I have. A 15 day return policy on appliances is a predatory practice, this corporation does not care about customers STAY AWAY!!!! THEY DONT UNDERSTAND OUR FRUSTRATIONS AND THEY DONT CARE DESPITE THE PR RESPONSE THEY PUT OUT THERE!!!
Tom P
May 26, 2026
5 out of 5
Claire (Verizon help desk) was knowledgeable, patient, and friendly. Excellent customer service! 👏 Always a positive experience w/this store and Best Buy in general. Thank you.
stephen V
May 24, 2026
5 out of 5
Love the quick pick experience with the lockers!

About Best Buy Concord Pike

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