Best Buy Altamonte Springs

My Samsung S tablet was on its last leg, apps were no longer working or opening correctly so it was time for an update. I searched online for a while but was still deciding. I am a Bestbuy member and when their algorithm realized I was possibly getting a tablet, a $10 promotional cert was emailed to me. I found two possible tablets I was debating between and made a quick run to the store closest to me in Altamonte springs. The Galaxy tab A9+ was $219 in store but $150 on the BB website. I showed the super helpful saleslady this and the store honored the price difference and I used the promotional cert too so my new tablet was $161 after taxes. I love my new tablet and I am so happy I upgraded.

I walked in needing a very specific item that I knew wasn't on the shelf, the greeter told me everything was on the sales floor... I explained the item in question was definitely not and to grab a supervisor to assist... I tell her the item in question and she immediately goes, yup in the back I know exactly where it is!!!! 2 mins later she walks out item in hand.. I could have just ordered it for pickup avoiding the whole interaction.. However she got the opportunity to be a Hero and save the day...

Regardless of if they find it or not, I'm writing this review from the home theater section of the store, just hanging out in one of the seats. I have one of the largest contracts of my entire life happening tomorrow, and it's in Florida that our meeting is happening, of all places! Since I was flying out of my town on the same day the laptop was going to be delivered to my home if I went that route, I opted to send the laptop to Best Buy, and the people over the phone at the call center assured me it would get to Altamonte Springs on Monday and it wouldn't be late. I got a notification Monday night, tonight, that my order was delayed. I drove up to Best Buy here, because my meeting is at 9AM, I might be able to push a few hours, but the amount of money on the line right now is life-changing for me, and I can't afford to let it slip between my fingers. Enter David, Sofia, Nick and the rest of the good people of this Best Buy. They literally went out of their way to find my item to get it to me tonight. I cannot speak highly enough to how much stress has been lifted from my shoulders by the team here tonight. Best Buy corporate, take note- the employees at this location are amazing and their willingness to go above and beyond in my case renewed my faith that all brands aren't going through the same thing right now and that Best Buy still delivers when I need it most. Thank you David, Nick and Sofia for your patience and help tonight. You deserve all the best.

The BEST place to buy