Frequently Asked Questions About Best Buy Altamonte Springs
How do I check product availability at the Altamonte Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Altamonte Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Altamonte Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Altamonte Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5426 reviews)
Carmen R
October 17, 2024
1 out of 5
I purchased my Lenovo laptop around May/24. Took it in to their GS because a few moths after purchase it would reboot by itself when I was in the middle of something. They said it was battery defective, it was sent to mfg and returned. Bring it home and it does the same thing. Take it back and it’s been a month with no ETA. Apparently it needed to go back to mfg for another part. I asked to get a replacement and was told it will be denied. WTH! WORST EXPERIENCE. in the meantime I’m having to be inconvenient because their wrong IT diagnosis. 😡😡😡
Response from Best Buy
October 17, 2024
Hello, Carmen.
As someone who relies on their device daily, I can understand the frustration of not getting it back quickly. We will be more than happy to look into this for you!
Please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64321682.
Best,
^AllisonS
Andrea A
October 15, 2024
1 out of 5
Bought a Lenovo laptop to replace the one I have. Needed a comparison to get the same thing. Salesperson was no help. I did my own. He did, however, take my credit card for payment and try to sell me protection.
Response from Best Buy
October 15, 2024
Hello, Andrea,
Thank you for sharing your in store experience. I can understand that not getting the assistance in store you expected can be difficult. We would be glad to have one of our agents look into this concern for you. If you would like to reach out to share more on your experience please reach out to any of our Social Media Profiles below with Review 64313346.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Meghan
Steve K
October 14, 2024
5 out of 5
Extremely helpful and nice at this location. Also took my trade in and had a great deal on an open box laptop