CREDIT CARD FRAUD ALERT!
Don‘t shop at this store! They scam your credit card!
I bought 1k$ dollar staff there and pay extra to do the geek squad installation there.
Once I pay at their desk. the same day bestbuy just charge me another 160$ for no reason!
I come to the store and ask what happened. The store manager had completely no idea and insist it is not their fault. They ask me to call customer service and customer service just keep hanging up my call. In the end, they just ask me to dispute with my bank and give me NO compensation at all. They don’t even bother to write me a note and help me dispute with credit card ! Their service is worse than useless just purely disgusting!
I pay at your desk, the same day I get fraud charge from bestbuy. And you tell me it has nothing to do with your store?
Response from Best Buy
August 23, 2025
Good morning!
Seeing a charge you don't recognize is indeed troublesome. Your frustration is understandable, and we'd like to know more. Please contact send a private message that mentions this post, Google Review 33578, to one of the links I've listed below:
Facebook (https://bby.me/oif6j7)
Twitter/X (https://bby.me/7r5gkx)
Instagram (https://bby.me/a3rlv2)
Sincerely,
^Tina
Gabriel excelente servicio ayudo von yodo lo que buscaba respetuoso lo felicito
I’ve shopped at Best Buy many times over the years, and it consistently delivers one of the best retail experiences for electronics and appliances.
The store is always clean, well-organized, and easy to navigate. Whether I’m looking for TVs, computers, or small accessories, the layout makes sense and the selection is strong. They carry a wide range of price points, from budget-friendly options to high-end products.
Customer service is where Best Buy shines. Associates are knowledgeable, approachable, and not pushy. If they don’t know the answer right away, they find someone who does. Geek Squad is a huge plus — whether it’s setup, troubleshooting, or protection plans, they make things stress-free.
Prices are competitive, especially with their frequent sales and price-match guarantee. I appreciate that I don’t have to shop around endlessly — if I find a better price somewhere else, Best Buy will match it. Their financing options also make big purchases easier to manage.
Online ordering with in-store pickup is smooth and reliable. Notifications are prompt, items are ready when promised, and staff gets you in and out quickly. Delivery for larger items (like appliances) has always been on time and handled professionally.
Best Buy continues to be my go-to for electronics and appliances. Between the selection, service, and convenience, it’s a 5-star experience every time.