Best Buy Altamonte Springs

Took my daughter here just to walk around and check stuff out. Huge selection. Expensive, but glad it's there because otherwise I'd have no idea what to ask Google so it's nice to have a place to go and find exactly what I need. Definitely coming back when ready to buy home security cameras. You can touch, feel, and see everything on display.

I brought my printer in because it would not connect to my computer either through Wi-Fi or directly. Victoria at geek squad said that Best Buy does not repair printers, but she would check some things. She updated the firmware on the printer and was able to connect directly to her phone. I brought the printer home and was able to connect to the Wi-Fi. Thank you, Victoria for all your help.

I bought a $900 camera from Best Buy in October, and it had problems from day one. No one told me about the 14-day return policy. Because I lived far away and purchased it through a lease company, returning it right away wasn’t possible. Instead of replacing it, they sent it out for repair twice, each time taking over a month. The issue was never fixed. When they finally admitted the camera couldn’t be repaired, I asked for a refund since the lease was already fully paid. They refused and forced store credit on me. They also charged me a 15% late return fee, and then had the nerve to ask me to pay another $75 just to get the same camera again after I had already paid the full price for it. This happened at Best Buy in Maitland. Lying, stealing, zero accountability, and horrible customer service. You will not find me twice, and I will make sure everyone I know hears about how badly this store treats its customers. If I could give 0 stars, I would.😡😡😡😡😡.

Do NOT ORDER DELIVERY & HOME INSTALLATION If you’re looking for an electronics store to just walk in and buy something and walk out, this place is pretty good. The store employees are friendly, the store is neat, etc. Totally fine retail location. However - DO NOT ORDER FOR DELIVERY. Especially not their installation services, unless you enjoy getting gouged on prices - I don’t know your likes and dislikes, maybe you’re into that. But their larger corporate system for delivery and installation DOES NOT CARE about you and your experience. After two deliveries where I have updated and filled out every field they showed to me, they have tried to deliver my new tv to my old address BOTH TIMES in two years. After the first time, I called, laid it all out, updated everything in my account I physically could, and they swore it was all set - until I just ordered again this week, and they tried it AGAIN. They also mounted my TV today, but they covered the Ethernet and primary HDMI ports with the tv mount connection plate to the TV, and wouldn’t even let me try to connect anything to it before they left. When I called to alert them to the issue after the installers left, I was basically told the basic service only covers installing the mount to the wall, the tv to the mount, and making sure it turns on when it’s plugged in, and that if I wanted anything else, I would have to pay $100 for their “premium mounting service” to fix a problem that, again, THEY CAUSED. Tl;dr version - need to run in and buy something fast? Great. Getting delivery and home installation? BOOOOOO. Thank you.