header_logo

More to Explore

Frequently Asked Questions About Best Buy Altamonte Springs

How do I check product availability at the Altamonte Springs Best Buy?
How do I check my order status?
My local Altamonte Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Altamonte Springs stores’ holiday hours?

Recent Reviews

4.2
(5911 reviews)
Tim R
November 08, 2026
1 out of 5
Picked up my order in line, took 5 min for employee to arrive at pickup window and other employees do not say someone is on their way. Best buy employee gave me a box with hole and said if their is an issue, you have 15 days to return.
Response from Best Buy
November 08, 2026
Hello! Picking up an order should be a quick and convenient experience, so receiving an item with a hole in the packaging is understandably disappointing. We know how important it is to feel confident in your purchase and to know that your time is valued. Having that not be what you experienced is understandably upsetting. If you'd like us to formally document your experience and feedback, please feel free to reach out to us through one of our social media channels listed below. Facebook (https://bby.me/tN60Bj) Twitter/X (https://bby.me/ulnRwB) Instagram (https://bby.me/XxdwkR) Be sure to mention your Google Review number, #252237, in your message. Thank you.
Sarah F
November 08, 2026
3 out of 5
Nothing more rude than being ignored when you're at the counter. I was in line behind another person at the computer counter, item in hand to purchase. The cashier clearly saw me. They finished with the person they were assisting with check out and then walked away. No comment on them returning to assist me. No acknowledgement that I wanted to pay for something. Just walked away. I'm only giving 3 stars because other employees are the store were polite.
Response from Best Buy
November 08, 2026
Hello! We understand how disappointing it can be to enter a store prepared to make a purchase and not receive the attention you expected. Feeling welcomed, acknowledged, and supported is an important part of the customer experience, and every customer deserves that level of service when visiting our stores. If you would like to discuss your experience further please reach out to us at any of our social media accounts. Facebook (https://bby.me/Wk360y) Twitter/X (https://bby.me/w82jOb) Instagram (https://bby.me/enp89y) Be sure to mention your Google Review number, #252078, in your message. Thank you.
Scott M
November 07, 2026
5 out of 5
Mike Smith was super helpful for our shopping of home theater equipment. Mike helped us select Samsung equipment. Also explain the benefits of my Best Buy Plus and Total.
ted o
November 02, 2026
5 out of 5
Great environment and staff.

About Best Buy Altamonte Springs

bestbuy.com