Due to my AC unit malfunctioning, I had to purchase a portable AC unit from this Best Buy location. Within 5 mins, an employee named Rylee hopped on a forklift, brought the AC unit to the floor, and carried it to a register without breaking a sweat. At the register she assisted with updating my best buy profile and answered all my questions. 100/10 experience and would pay to watch that again. Huge shoutout to Rylee for making a stressful situation so much easier!
Gabriel A
October 08, 2026
Zero stars I paid for express delivery and it didn’t receive it
Response from Best Buy
October 09, 2026
Hello,
Not getting a delivery on time can be disappointing, so we understand your frustration. Best Buy works hard to have items ready for delivery drivers when they arrive, so we get that it's disappointing when there's a delay. We'd be happy to take a look at your shipping charges and see what we can do to assist you with them. Please reach out to our team on social media for assistance and include Google Review 232570.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Bought me a Alienware screen very nice was in and out in 5 minutes and saved money using my best buy credit card!! Check it out you may be eligible
Sheilla T
October 07, 2026
While the Geek squad was amazing, and everyone was professional. Two hours to get something completed was ridiculous.
Response from Best Buy
October 07, 2026
Hello, thank you for leaving us a review. Knowing your services will be completed as quickly and thoroughly as possible is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #231670".
Facebook (https://bby.me/Mn1m0R)
Twitter/X (https://bby.me/9WhZHH)
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