Frequently Asked Questions About Best Buy Aventura
How do I check product availability at the Aventura Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aventura Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aventura stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aventura Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(10327 reviews)
nelson o
July 15, 2025
5 out of 5
Mucha variedad de productos tecnológicos. Excelente atención
mm954
July 14, 2025
5 out of 5
We were in Hollywood and needed to go to Best Buy. The Aventura store was open earlier. So we walk in. We are greeted by the staff. We needed help in Appliances. Alex was working there. and He helped us so well. He even looked online to see if there was something better not on display. He was so kind and helpful. If we need anything again. we will drive from Fort Lauderdale to Aventura to seek his help again!!!
TSG L
July 14, 2025
1 out of 5
Don’t come here looking for help . Everyone just stands and points and they want you to figure it out . There isn’t sufficient staff on the floor to help everyone is to busy or not interested in helping they literally avoid you .
Response from Best Buy
July 14, 2025
Hi there!
Thanks for sharing this review with us here. I'm concerned to hear about this experience that you've had in our store, and I can understand your frustration regarding not receiving help from our staff. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels, so our team can assist.
We can be reached on Facebook (https://bby.me/hygo80), Twitter/X (https://bby.me/5uj7vm), or Instagram (https://bby.me/p3rme2). Please include your full name, email address, phone number, and the Google Review #15425.
Thank you,
^Caleb
Sean M
July 13, 2025
1 out of 5
Worst service ever!! Came to pick up a computer that showed in stock even when we arrived at the store and everyone including the manager is making excuses and 2 hours later telling me they had to give it to someone else from an incident 2 days ago after I waited here this whole time. None of the employees take accountability for their actions this store should be shut down !!!
Response from Best Buy
July 15, 2025
Hello, Sean,
Thank you for sharing your concerns with the store you visited not being agreeable. I can certainly understand that having a concern with your experience can be difficult. If you would like to reach out for support you can contact us on any of our Social Media Profiles below with Review 14285 for support.
Facebook (https://bby.me/s77rfx), Twitter/X (https://bby.me/t0bmc8), or Instagram (https://bby.me/jjh5rd)
Sincerely,
^ Tommy