The wait time for a purchase was horrendous! Terrible, and definitely a lack of urgency on the behalf of all employees there- except for the person who asked if I needed assistance and placed my name on the list for assistance. Several employees walked passed me, no acknowledgement or any type of courteous. It’s like the employees thought I came there to pass time or just wanted to look at the bright lights inside. I came to purchase an iPad for my daughter, she saved enough money to buy an iPad and wanted to go to Best Buy to purchase it— we will definitely be second guessing going to do a purchase from Best Buy, when there’s good ole Walmart!
Response from Best Buy
August 14, 2026
Hello, thank you for taking the time to leave us a review. In store shopping trips should be efficient, especially when you already know what you are looking for. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #203120".
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Still over priced with too any people not doing anything
After placing an order of total $3,000 to deliver and installation of washer and dryer we have been waiting 3 weeks for them to come and actually do it. 5 times they send delivery teams that can’t do installation. Unacceptable service for this company. Never shopping in Best Buy
Excellent service! There is help everywhere ready to help you. Finally you don’t have to wander the whole store to find what you are looking for.