Worst place to get anything repaired , left my pc on Sunday paid extra for the membership to get it ready faster and I had to go in for a return due to them not touching my pc for over 5 days made an appointment twice and still had to wait over an hour for service , this place is horrible no employees care and they don’t even acknowledge you while you wait . Horrible !
The place smells like wet dogs. The tags on the items we're not the correct prices. The guy who took care of us said the price tags we're old, and there's nothing they can do about them smh. Real ghetto
Response from Best Buy
April 16, 2025
Hello, Ichollie.
Thank you for reaching out and sharing your experience. We take your feedback seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65048636. We look forward to working with you.
Thanks,
^Allison
Sinceramente pensé que era otra cosa... no tienen buenos precios y además parece que no te quieren atender. Muy poco amables.
Terminé comprando todo lo que necesitaba por Amazon.
Response from Best Buy
April 16, 2025
Hola Sergio,
Le agradezco que se haya tomado el tiempo de escribirnos en cuanto a su experiencia. Tratamos de enorgullecernos de garantizar que brindamos excelentes servicios al cliente. Me gustaría obtener más detalles para ver cómo puedo ser de ayuda.
Para poder ayudarle, por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 65048256. Esperamos su mensaje.
Sinceramente,
^Deysha
Gloria was outstanding! She helped us and went out of her way. What a pleasant visit to Best Buy. Thank you Gloria :)