Best Buy Aventura

I am writing to express my frustration with my recent visit. I arrived at 7:30 PM today , well before your 9:00 PM closing time, but waited over an hour just to purchase a monitor. There were around 20 customers waiting and only two employees assisting in the computers section. I even saw 2 employee leave while customers were still in line. They just put their jackets and I followed them and saw them leaving the store without saying anything…. Due to the long wait and lack of service, I decided to leave without making my purchase. The experience was very disappointing.

⭐️⭐️⭐️⭐️⭐️ Fantastic Service at Best Buy Aventura! We just had one of the best Best Buy experiences in years! Nico was an absolute rockstar — super helpful, clear, patient, and walked us through everything like a pro. He didn’t just sell us stuff, he educated us — and honestly, that’s the kind of next-level service that turns a routine purchase into a win. Hands down the best attention we’ve had at Best Buy in years. If you’re shopping tech at this location, ask for Nico — he knows his stuff and delivers with a smile! 😄 Location: 21035 Biscayne Blvd, Aventura, FL 33180 (in Aventura, Miami) 

I got an item online and drove here 25 minute drive from Miami Beach , they actually didn’t have the item on stock so I asked to speak with the manager because yesterday was the same in Miami Beach location so I was charged twice and still don’t have what I need , now I was really mad as you would understand but manager stepped up and came with 60 dollars store credit for the inconvenience and that feels appreciated as a costumer !!

What a great experience on a last minute trip to BestBuy. I spoke with Armani about an experience I had during my last visit, he apologized for it and helped me get everything I needed during this trip. Our cashier Gloria was very warm and welcoming, make us feel right at home. She has such a great personality that I will be looking for her next time I stop by.