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Best Buy Boca Raton
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Boca Raton
How do I check product availability at the Boca Raton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boca Raton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boca Raton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boca Raton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3847 reviews)
DORIS G
October 03, 2025
5 out of 5
Excelente tienda de tecnología. Se Encuentrqn productos de excelente calidad y económicas
Bob M
October 01, 2025
3 out of 5
Great selection but terrible help and or service.
Go someplace else if you might need sales assistance.
Response from Best Buy
October 01, 2025
Hey there.
Thank you for your review, Bob. We can understand how you are feeling regarding you did not receive any help or assistance. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/vyp8rx)
- Twitter/X (https://bby.me/guq0hv)
- Instagram (https://bby.me/ldn7na)
When reaching out, please mention it is regarding your Google Review 50544.
Kindest Regards.
Ken B
September 30, 2025
1 out of 5
The salesperson from the TV department was very rude. Definitely will purchase my TV somewhere else.
Response from Best Buy
September 30, 2025
Hello, thank you for sharing your experience with us. It is important to have a welcoming environment in which to explore your electronics. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #50183".
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Tecca
September 26, 2025
1 out of 5
Absolute nightmare dealing with Best Buy as a whole, but this location is a mess. I purchased a laptop & two smart watches from here. Both times were a terrible experience. I came in already knowing the Macbook I wanted, they took 20 mins to come around to ask me what I needed help with (after I spoke with one rep to tell him what I wanted, he disappeared someone else had to come help me) Another 25 mins waiting for them to get the Macbook from the back to check me out..
On a separate day, I ordered 2 watches & requested in store pickup. The rep placed it for delivery to my home instead, it never got delivered and returned to sender. When I went in for them to change to in store pick up for the next few days, they processed a refund instead and just never said anything. Now there are no watches available for another 2 weeks and the customer service rep on the phone suggested I buy from Apple instead of Best Buy. I guess they really don't want to sell anything. Horrible customer service. The place is a mess with how they do things. Waste of time, a lot of frustration.
Response from Best Buy
September 26, 2025
Hello, thank you for sharing your experience with us here. We definitely want to make sure to get this properly documented on our corporate servers. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #48150".
Facebook (https://bby.me/xs7v2k)
Twitter/X (https://bby.me/hqx3kc)
Instagram (https://bby.me/ketrke)