Peachy C
February 16, 2025
Weston provided exceptional service while helping me resolve my PC issue. He was thorough, polite, and made sure all my concerns were fully addressed. His patience and expertise made the entire process smooth and stress-free. I truly appreciate his dedication and professionalism. Highly recommend him for anyone in need of tech support!
Michael R
February 15, 2025
Slow disorganized and rude
Response from Best Buy
February 15, 2025
Hi, Michael,
We appreciate you sharing your feedback and would like to hear more so that we can look into this further. Kindly send a private message that includes your full name, phone number, email address, and the location in question in a private message to one of the following:
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
When reaching out, please mention Google Review 64816725 for proper routing.
Sincerely,
^Tina
I called to make an appointment and get information regarding a battery replacement for an iPhone. Service was horrendous. They wanted every bit of information just to make an appointment and they would not give me an amount as to what the iPhone battery would cost to replace. All they would do is make an appointment. I asked how long they had no idea it would take. Very bad service. I would not recommend this location.
Response from Best Buy
February 11, 2025
Good Afternoon, Valued Customer.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64802166" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey