Lack of knowledgeable help in store. Limited inventory on display. No advantage to buy here vs buying online anywhere.
Very disappointing experience at this Best Buy, I waited over 30 minutes to get assistance in the TV section, I even asked an employee near the front of the store for help, and I was told that no one was available to assist in that department, He said I would have to wait until someone finished helping customers in another section, with no estimate of how long the wait would be. After waiting and receiving no assistance, I left without making my purchase. Customer service needs significant improvement.
Well….they are well staffed. Except no-one knows what they are doing. It’s better to be understaffed with staff who knows what they are doing then overstaffed with staff who doesn’t know anything.
Atleast everyone is nice…..and clueless.