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Frequently Asked Questions About Best Buy Boca Raton

How do I check product availability at the Boca Raton Best Buy?
How do I check my order status?
My local Boca Raton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Boca Raton stores’ holiday hours?

Recent Reviews

4.1
(3998 reviews)
Door B
June 22, 2026
1 out of 5
Horrible experience. Poor customer service. The GM is useless. He never returns emails or phone calls.
Response from Best Buy
June 22, 2026
Hi there, Thanks for your review. This is never the experience we want our customers to have. We'd appreciate the chance to follow up here and ensure this is addressed and formally documented. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/9y2VIH) - Twitter/X (https://bby.me/yBW07W) - Instagram (https://bby.me/Mi4wAf) When reaching out, please reference your Google Review 175841.
Gregory C
June 19, 2026
5 out of 5
Roberto from Samsung help me he is really good. He advised me in everything. Thank you
Kareem W
June 18, 2026
3 out of 5
Employees just stand around. Took me like 15-20 minutes just to get an Apple Pencil.
Response from Best Buy
June 18, 2026
Hello KW, Thank you for taking the time to leave your feedback it matters, and we want to make sure it’s fully documented and see if we can help in any way because it sounds like your visit did not meet the standards we strive for. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #174004 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/tSyWdV) • Twitter/X (https://bby.me/geKCTQ) • Instagram (https://bby.me/rc21bG)
Allan H
June 15, 2026
1 out of 5
Absolutely the worst store I’ve ever seen! Bought a tv from them for them to hold and they turned around sold it to someone else and after making me wait for 2 hours for a solution all I get is sorry here’s a refund. Terrible business practice here!
Response from Best Buy
June 15, 2026
Hello. Thank you for reaching out. We would be glad to address these concerns and help assist. Please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Please be sure to include Google Review number 172889 when reaching out. Thank you.

About Best Buy Boca Raton

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