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Frequently Asked Questions About Best Buy Boca Raton

How do I check product availability at the Boca Raton Best Buy?
How do I check my order status?
My local Boca Raton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Boca Raton stores’ holiday hours?

Recent Reviews

4.1
(3952 reviews)
Yousef F
April 03, 2026
1 out of 5
Bad customer service. Called to make sure they close at 9pm the automated system on the phone and their sign shows 9pm. Wasted 50 minutes driving all the way up here and staff refused to give my tv that I had order placed for already.
Lori L
March 28, 2026
1 out of 5
Chat agent was good, policy is bad… needed geek squad to bring new microwave due to back problems instead of having it shipped since I have no way to get it inside my home - can’t lift more than 5#, yet management said can’t do it, even they are coming with a truck to install it and haul away old one!! And I’ve been a Best Buy member for years… don’t know what to do now. The store or Mgmt replied for me to contact them and I did several days ago on Instagram leaving my email so we could discuss this matter as was implied by his response but I have received NO EMAIL from them to try and resolve my problem of having the Geek Squad bring the new microwave with them at the time of installation and haul away of my old one. I am still stuck with no resolution to my problem.
Response from Best Buy
March 29, 2026
Hello, Lori, We appreciate you taking the time to write us regarding your experience. Having the Geek Squad team look into your concerns is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/xIEp7m), X/Twitter (https://bby.me/xWZygF) or Facebook (https://www. https://bby.me/atXnzd) with the details of your situation, as well as Google Review 135966. We look forward to hearing from you.
Susan L
March 27, 2026
1 out of 5
Went in for earbuds. Told the salesman that I didn’t know anything about them and that I needed help. He asked me if I wanted noise canceling. I asked him what was that. He told me. Then he walked away so I followed him. He handed them to someone else to ring up and disappeared. That was the extent of my help. I had more questions but he was gone. I have to go back today to try and get help on how to use them.
Response from Best Buy
March 27, 2026
Hello, thank you for leaving us a review. Getting all of your questions answered before making your final purchase is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #135400". Facebook (https://bby.me/C4ixn8) Twitter/X (https://bby.me/EMds1C) Instagram (https://bby.me/SSNo0u)
randy
March 25, 2026
1 out of 5
I went to the Best Buy on State Road seven near Mission Bay and this employee called victor got really mad at me for not wanting to sign up for their credit card and then he had the audacity to just get up and And leave to the next person I was waiting and tried to sell them on a credit card and they said yes on the credit card so he just forgot about me. It seems more like a scam with this guy victor I had another friend go and say notice his credit card he got mad at them again. I don’t know if he had commission for the credit cards or something, but that is very disrespectful and that’s not how you should treat a customer with attitude and getting mad for them not wanting to sign up on a credit card I really hope the management at Best Buy takes care of this because that is really not equal and fair for the customer experience people people who do not want to sign up for credit cards. He has no right to be treating people poorly.

About Best Buy Boca Raton

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