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Best Buy Boca Raton
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Boca Raton
How do I check product availability at the Boca Raton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boca Raton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boca Raton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boca Raton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3929 reviews)
Charmaine A
February 07, 2026
1 out of 5
My experience at this Best Buy location was unacceptable and left a very negative impression of the company as a whole. I came in expecting basic customer service and professionalism, but instead I was met with a manager who was rude, dismissive, and completely uninterested in helping.
Rather than listening or offering any form of assistance, the manager spoke in a condescending manner and made me feel like I was an inconvenience simply for asking a question. This level of behavior from someone in a management position is shocking and reflects extremely poorly on how this store is run.
Customer service starts at the top, and when management behaves this way, it’s clear why the experience is so bad. Because of this interaction, I will not be returning to this location and will be avoiding Best Buy altogether in the future. I strongly advise others to think twice before shopping here, especially if you expect to be treated with basic respect.
THIS MANAGER IN THE IMAGE IS THE REASON I WILL NO LONGER SHOP AT BEST BUY AGAIN!
Response from Best Buy
February 07, 2026
Hi, Charmaine,
Thank you for leaving a review. This is far from the experience we want our customers to have when interacting with our employees. I can understand expecting courteous and respectful service.
So that we can take a closer look at this situation, please send us a private message on social media. Our team is available to assist you on any of the following platforms: Facebook (https://bby.me/aov8nz), Twitter/X (https://bby.me/mw04yc), or Instagram (https://bby.me/7apytg).
Please reference the phrase “Google review #114182” when sending us a message.
Gio J
February 05, 2026
5 out of 5
Clean, organized. Helpful staff.
Andi L
January 28, 2026
2 out of 5
Horrible customer service. Spent $1000, you would think they would act like frat boys.
Response from Best Buy
January 28, 2026
Hello, thank you for leaving us a review. You should always encounter professional staff when shopping in store. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #110156".
Facebook (https://bby.me/59r94f)
Twitter/X (https://bby.me/hch6rk)
Instagram (https://bby.me/kj3j7i)
Tim G
January 25, 2026
1 out of 5
There are 30 employees inside trying to sell items, none want to help you just find an item and I've been here twice in the past week and both times only 1 register open doing returns, exchanges and checkout all at the same register.
Response from Best Buy
January 25, 2026
Hello,
Let's discuss this experience. Mention review # 109038 when reaching out on social media links.
Facebook (https://bby.me/eqvmxy)
Twitter/X (https://bby.me/ttmnxp)
Instagram (https://bby.me/rr89ct)