No pressure and Joshua was a great salesperson
Nail’s c
November 08, 2026
I tried to look for It is the Netgear AC1200 WiFi Range Extender. But couldn’t find any.
Daniel F
November 08, 2026
Came in to make a simple return. Made me wait in line for over 20 minutes, while at the same time, having employees walking around the store everywhere playing around and talking. Store is empty and the only three customers you have you sent to customer service and make them wait. This is exactly why brick and mortar stores are closing everywhere. Not one manager to come out a think “let me help”.
Response from Best Buy
November 08, 2026
Hello!
We understand how valuable your time is, especially when visiting out store for what should be a quick simple return. Waiting over 20 minutes without receiving assistance or acknowledged is not the experience we want for our customers.
If you'd like us to formally document your experience and feedback, please feel free to reach out to us through one of our social media channels listed below.
Facebook (https://bby.me/s5hwE7)
Twitter/X (https://bby.me/WhESgt)
Instagram (https://bby.me/KgqNOv)
Be sure to mention your Google Review number, #252127, in your message. Thank you.
Took my brand new laptop in because I felt like it was running a little slow. Geek squad did not fix the problem and gave me back my laptop in non working conditions. The laptop not only has trouble turning on but now can't hold a charge. What did they do?? They don't even know. No refund. Nothing. The legal hustle is running wild. I also reached to to many different departments with no help or success
Response from Best Buy
November 03, 2026
Hello there, Jake!
Thank you for taking the time to reach out on Google with a review. We can fully understand the need for support when it comes to concern around a recent repair. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #247822 in your message. You can find us here:
Facebook (https://bby.me/m85Z4X)
Twitter/X (https://bby.me/L6F9Cr)
Instagram (https://bby.me/NHQmss)