Charles C
October 28, 2026
I’m starting to understand why Amazon is kicking your butt! I stood there watching 15 people in blue shirts, walking around not doing nothing. When I finally asked for help.(Since nobody was going to ask me) That person ran off to speak to another person which had to talk to another person, which had to contact a manager, to go find the person that works in that section. Then I stood there for another 15 minutes while nobody showed back up, so I left. If you have an extra 20 Or 30 minutes to burn, by all means go to Best Buy. I would advise you to stand in the middle of the aisle, open up your app and order whatever electronics you want from Amazon. Even with two day shipping, you’ll probably get it quicker.
Response from Best Buy
October 28, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 244763
Had exactly what I needed and great customer support
really really slow customer service
Response from Best Buy
October 27, 2026
Hello, Josh,
We are sorry to hear that you weren't able to get the support you needed in a timely manner. Please reach out to chat with us about your concerns with Review 244231 for support.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
What could you say they have great electronics? The prices are pretty decent. Some of the staff is very friendly
But all around, it's a great place