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Best Buy Boca Raton
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Boca Raton
How do I check product availability at the Boca Raton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boca Raton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boca Raton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boca Raton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3786 reviews)
Antonietta Z
July 11, 2025
1 out of 5
I am extremely frustrated with my recent experiences with Best Buy.
It seems I’m a glutton for punishment! Back in March 2024, I invested in a Viking refrigerator, only to be let down by doors that wouldn't close properly. After two visits from repair technicians, I reluctantly decided to exchange it for a KitchenAid model, hoping for a better outcome.
Unfortunately, my troubles continue with the new fridge, which is now producing a strange, loud noise. I was told to reach out to Geek Squad, with the belief that the service would only cost me $99. To my dismay, when I called, I learned that the actual price could climb to hundreds of dollars!
Given that this refrigerator is barely over a year old, I firmly believe I deserve an exchange. Moreover, attempting to contact Best Buy in Boca has been a frustrating experience as well. Instead of a simple phone call, you now have to email for a representative to reach out to you. This cumbersome policy, implemented due to COVID, only adds to my mounting dissatisfaction. I urge you to reconsider this situation and provide a resolution that reflects the quality customer service I expected when making my purchase.
David T
July 11, 2025
2 out of 5
Best Buy is the JC Penny of electronic retailers. Not well organized and you don't really know what the price is until rung up.
Danny O
July 06, 2025
1 out of 5
Terrible customer service. Been waiting for 45 minutes to buy kitchen appliances and 3 people are helping 1 person and ignoring me. When I finally got help, they were annoyed and acted like they don’t want to be there. They also want after a bunch of time with my order.
Paulo B
July 05, 2025
5 out of 5
A melhor para produtos eletrônicos.