Xavier in customer service was so helpful. Will be returning in the future.
Mike and Richie went above and beyond helping us with an open box purchase, great customer service guys!
The Boynton Beach branch has the friendliest and most accommodating staff in all of PBC. Niel went out of his way to assist me and worked alongside JC to keep me looped in to the logistical needs of my laptop. Would definitely return!
No associates to help make any purchases. When they asked the manager for assistance, he told them that everyone was tied up and I’ll need to come back later.. They must no longer utilize district managers, this place is going downhill- back to buying online
Response from Best Buy
January 19, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 106731