Heads up the customer service line & the checkout line are the same so you could be stuck waiting behind people taking 20mins plus to resolve an issue while you try to make a simple purchase
Took forever to find someone to help and even longer to check out.
Response from Best Buy
May 16, 2026
Hey there, Robin,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/3VO9Gw), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##153239"
Pre-ordered for pickup...
5min in and out...
This Best Buy is the only one in Palm Beach County that brings an IKEA near you. It's a 1,000 square foot showroom that has kitchen displays, walk in and reach in closets, and TV modular consoles. It complements Best Buy well with this new shop in a shop concept. They take walk ins and appointments. If you're serious, bring pictures and measurements with you so they can serve you especially for kitchens and closets. You can always place an order for anything IKEA carries with their salespeople as well and have it delivered to you or have it delivered to Best Buy for pickup typically within 1-3 days from the date of purchase. Same goes for orders you place online on IKEA.com, you can choose to pickup within this Best Buy location. Check them out. The IKEA and Best Buy employees make a great team and partner.