Went in to buy a $400 pair of headphones that GameStop had listed for $339. The cashier confirmed the price match was valid, but after checking with the manager, I was told they don’t consider GameStop a competitor. That makes no sense considering they sell the exact same products. I walked three stores over in the same parking lot to GameStop and bought them for cheaper. Disappointing experience — any good manager would value keeping a customer and honoring a fair price. Won’t be returning to this location.
Excellent service starting with being greeted immediately upon entering the store. The sales associate was both knowledgeable and very helpful.
Just wanted to give a shoutout to Neil over in the Microsoft PCs section. Amazing customer service!
¡Solo quería darle un reconocimiento a Neil en la sección de PCs de Microsoft! ¡Un servicio al cliente increíble!