Best Buy Boynton Beach

Went in to the store to purchase a new Tv. The price of the sales floor was completely different from what it run up as in the register. They told me the signs weren’t working and the with renovations they were putting product where it fit. I wouldn’t have grabbed it if it was listed 200 differently on the shelf and why am I responsible for how you stick your product.

Horrible web site/app.... Chat is useless. Switch my appointment to a week later without notifying me.... Of course,,, their truck is broken.... Btw Nov 17 to Nov 24....today is Nov 8th. So if they lie about small things, what else are they doing.... Will anyone listen to this review? I waiting.... I have more complaints but why waste my words....

I was in and out of there with a new tv in 10 minutes. The TV wasn’t fitting in the car but Keyvan and JD were so helpful in helping me. They put so much effort into making it work, and it was really nice of them. Great customer service from these two.

I found a fair condition open box laptop on line that was available in the Boynton Beach store. I drove there Friday morning to buy it . Two women searched for it for a half hour and declared it not in stock. Disappointed I drove home. I again looked it up on the website and it said it was there. Further research revealed that this unit might have bigger scratches or missing parts but nothing that was needed to make it work. I clicked on it and paid. They texted me saying it was ready for pickup. I drove back to pick it up but they were closed because of electrical failior. I hung out for a half hour then gave up. I called a couple hours later and was told that they were open again. Saturday morning I drove back to pick it up and they were closed for electrical issues AGAIN. I called again on Monday and they said they were open so I drove back and they were open. I picked up the plain box with no trouble. Opening the box I found no charge cord. They told me that it might be missing parts. I explained that the website said that nothing would be missing that were needed for operation. I got nowhere and walked to the back of the store to buy a charging cord. A nice fellow got the compatible cord and I headed back to pay for it. I was 2nd in line and the only register was occupied by a customer with complicated issues and I waited about 15 minutes. A second post was opened and the guy in front of me also had time-consuming issues. I waited again asking employees if there could be someone to just take the $30 for the cord. Nothing. Finally a third register was opened and I was done in two minutes. Plus the 40 minute wait. I got home and plugged it in. This morning I looked on Amazon for a compatable charger and bought one for $10. When I return the $30 one I hope it can be handled rapidly. Over all I drove 140 miles probably burning $20 in gas and am now planning to buy a new induction range but NOT at Best Buy.