Horrible customer service, no one available to help…this has been the last two times I’ve came to this location
I haven’t been in a Best Buy for about five years but the minute I stepped in I know why. These people are so incompetent. It’s not even funny. I came to just simply pick up an action camera and it took them an hour to find the camera which is brand new and it has been released like a week ago, even though stock confirmed that they have it. How is the store so disorganized?
Response from Best Buy
August 18, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Aaron in photo is awesome. Super nice and knowledgeable guy. Always helps me when I visit.
Diego at the Best Buy in Boynton was friendly, courteous, and most patient with my thousand questions, without blinking an eye! Def recommend him for promotion.