Best Buy Bradenton

These guys went above and beyond helping me get a laptop right at closing which lead to after closing. Would recommend this play to anyone.

Absolutely Terrible Customer Service – Avoid Best Buy for Online Orders I am extremely disappointed and frustrated with Best Buy’s handling of my order (BBY01-807063567018). I placed an order that was supposed to be delivered through a third-party courier (Roadie), but the package never arrived. The delivery status showed a blank proof of delivery, and the item was clearly lost in transit. Best Buy initially acknowledged the issue and promised to resend the package, which seemed like a reasonable resolution. But after weeks of waiting, no replacement ever came. Instead, I received an email informing me that the internal investigation was "finalized" and they would not be issuing a refund or sending a replacement. Their only advice? Call the shipping company myself or file a police report for a package I never received. This is completely unacceptable. As the seller, Best Buy is responsible for ensuring my order is delivered—not pushing the blame onto the customer or the courier. I trusted Best Buy with my purchase and my money, and they completely failed to deliver—literally and figuratively. I’ve spent hours on calls and emails trying to resolve this, and all I’ve gotten in return is an empty apology and zero accountability. I will never order from Best Buy again and I strongly recommend that others think twice before making any online purchases from them. If something goes wrong, you're on your own.

This trip to the 14th Street Bradenton Best Buy location was to visit to Geek Squad assistance area. Upon entering the store we were greeted and asked if we required assistance. There was only three patrons waiting for attention by the Geek Squad staff, one already being helped and another waiting ahead of us. The customer ahead of us was quickly dispatched with a need to purchase a new tablet and transfer data, because a replacement battery would cost much more than a new tablet. The staff member easily and efficiently scheduled an appointment home technician visit. The staff was always willing to assist their customers anywhere in the store. While there I browsed around the store at leisure before leaving.

Somewhat decent store, but lacking many items. I would suggest to go to other location if you’re looking for something specific or preorder online