We wanted to buy a new TV for our family room. I'd researched on line but wanted to see them in person, We went to the Bradenton store and Ian was so amazing. He answered all our questions and helped us decide on the best TV for our needs. We ordered it online when we got home as I wanted to earn rewards points from my shopping site. The order and delivery were set up quickly and our TV was delivered right on schedule by two very friendly and polite young men. We love the Roku 65 inch Select TV and could not be happier with Best Buy Bradenton staff (Ian) and their delivery contractor.
Jennifer Z
January 17, 2026
We buy a computer online to pick up in the store, using a debit card, they remove the money and they put the order on hold because they need to do a verification of identity first. (RIDICULOUS I don't see the purpose) We need to cancel the order at the store and pay again, because they don't return the money to the card immediately, I'll take around two to three days to show up in your account!!! Customer service was awesome at the store! But I would not recommend to buy online to pickup!