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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Brandon
How do I check product availability at the Brandon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brandon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brandon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brandon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6827 reviews)
Danny P
July 28, 2025
5 out of 5
Great service and great selection.. Appliances look nice
Derrick A
July 24, 2025
5 out of 5
FLORIDA !!! Must I say more 🥵 the old AC tapped out. Appliances, electronics, you name it it's there. Being my first experience I like the layout of the store, you can see every department at the entrance.
Excellent service...
Matt G
July 22, 2025
1 out of 5
I purchased a Hisense TV in-store at this Best Buy on Monday, July 14. The retail support specialist assigned to the TV/Entertainment section in the store assisted us and was happy to check out our purchase at the kiosk. This particular store didn't have the TV in stock, but the salesperson told us he could set up free home delivery from another store/warehouse on Saturday, July 19. I was out of town on Saturday, but made arrangements for a family member to be there and receive the TV delivery. On Friday night at 9:30pm (night before scheduled delivery) I was told the product was accidentally left off the transfer truck from one warehouse to my local warehouse. I was frustrated but understand accidents happen. I was more than willing to wait a few more days as they told me they could reschedule delivery for Wednesday, July 23. On Tuesday afternoon at 1:00pm (day before rescheduled delivery), I received a call telling me the product was unable to make the transfer again and that the next available home delivery would be Monday, August 18!?
How unprofessional and unacceptable to cancel a delivery the day before scheduled, TWICE - and on top of that, schedule for the 3rd time almost a month out!
After a couple more phone calls with customer service and various departments, it turns out there are none in stock...
I would imagine a company as large as Best Buy would have a order processing system which allocates purchased items to created orders, so I don't believe they sold my TV to someone else since it was purchased. Why did two employees schedule my delivery for a couple days out and then cancel, knowing there were none left in stock? That is a great question I would love to know the answer to. I cannot wait a month after purchase for a television I paid in person for. Best Buy has proven to be dishonest and unreliable to me, and for that reason, I would not recommend shopping here.
Response from Best Buy
July 22, 2025
Hello, Matt,
I appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase. Getting a new TV is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/dw7a03), X/Twitter (https://bby.me/b5f29r) or Facebook (https://bby.me/a1f3to) with the details of your situation, the order number, your full name, phone number, and e-mail. Also add Google Review 19041. We look forward to hearing from you.
Sincerely,
^Deysha
Jim R
July 22, 2025
5 out of 5
My wife came in for a laptop. Skylar was our sales rep. He listened to what my wife's needs to the computer were. then he ask what features she liked and didn't like. He then showed her several options and actually steered her away from some of the more expensive ones because it was more computer than what she needed for her use. She text me midline HP that she is very happy with. I appreciate Skyler, when I come back, I will be looking for him to assist me.