How do I check product availability at the Brandon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brandon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brandon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brandon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6904 reviews)
Nicholas F
October 14, 2025
5 out of 5
Lina and Nathan were amazing and helped me build my new PC, they deserve a raise
David B
October 10, 2025
1 out of 5
Set up appointment and prepaid for installation of a new aftermarket radio I purchased elsewhere and was told by rep that rung me up they could install radio and back up camera. Had to wait a week for the appointment and when I arrived at Best Buy (Brandon Location) I was told they “would not” install the radio and back up camera that I had prepaid $308.00 to have installed. I was told by female rep at Best Buy installation that they would not install due to some people complaining they had some issues that would not work after the installation. She really did not offer any solution and stated they could give me refund. After taking my money up front and informing me they could install the aftermarket stereo/radio this is unacceptable to me and I will not shop at Best Buy ever again . Very poor service to me!!
Response from Best Buy
October 10, 2025
Hello, David,
I can understand that trying to have an aftermarket radio purchased outside of Best Buy in the store and being denied can be difficult. This is mainly due to concerns as customers sometimes purchase defective devices that we can't be responsible for as they weren't purchased from us. If you would like to purchase a radio that we have available with a Backup camera you can certainly reach out to us for support on any of our social media profiles for support with review 54076.
Facebook (https://bby.me/ivwhcg), Twitter/X (https://bby.me/wfear2), Instagram (https://bby.me/7gkqn5)
Steve L
October 09, 2025
5 out of 5
Joey at the geek squad is a superhero! Thank you!
Corby B
October 08, 2025
3 out of 5
Would have been 5 stars if the experts were actually helping customers. I was looking to purchase a TV and I had questions. I literally stood there watching as 5 experts were in a circle talking; about what who knows but it couldn't have been more important than a customer. I would like to think it wasn't racial but when I left and came back they were still talking and a white couple were behind me and one the experts looked up at them and said do you need help with anything. I loudly said yes I could use some help and one of the other experts said I can help you which confirmed my thought that expert 1 was asking me if I needed help. Expert 2 was very knowledgeable about the tvs and I ended up purchasing one.
Response from Best Buy
October 08, 2025
Hello,
Thanks for sharing your feedback with us. While we are glad to hear that you were able to get the assistance with your TV purchase, it shouldn't have been so difficult to get that help. Please send a private message on one of our social media platforms, Facebook (https://bby.me/zp11me), Twitter/X (https://bby.me/zg4m7z), or Instagram (https://bby.me/jwerwc), and mention your "Google review #53223" so we can review this further with you.