TheOddCouple_YT
September 05, 2025
Ordered at 7:45 and was told online it be ready within an hour. Upon arriving at scheduled time representives at the desk advised it would likely be pushed to the following shift for staging. Highly unsatisfied as It appears the night staging figured 8:20 was close enough to 9pm closing time and they wernt going to work anymore. I will be canceling my order and using Amazon for 62 dollars cheaper. Only went with best buy because it was a time sensitive issue and I needed the pc parts
Find another location or order online. Staff here are horrible. They either won’t help you or act like you are disturbing them. Also they will sell you items that don’t work together. They know nothing about the products they sell.
Response from Best Buy
September 05, 2025
Hello Tony,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/23rubd), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 39718.
Thanks,
^ Vanessa
Jazmin M
September 02, 2025
Sorry if I misspelled your name, but Janyah is very helpful. Thank you for taking care of me today, i couldn’t find the headphones i wanted and she walked me right where they were. Very outgoing, funny and overall great customers service. Truly deserves a raise.
Excellent Sony TV and Simpli