Very DECEPTIVE business practices. Advertise price match guarantee but do not honor it. This is right after waiting over 30 minutes and overhearing them tell the the person next to me they would do a price match. Said it was because of the holiday. Their website says, “The Holiday Price Match Guarantee lets you shop with confidence. Most products purchased at Best Buy between Nov. 1 and Dec. 31 can be price matched through Jan. 14 with Best Buy's Holiday Price Match Guarantee.” THIS IS FALSE.
Leonardo O
November 30, 2024
Best Buy has deceptive offers. Their website states they guarantee price matching during the holidays from November 1 to December 31. However, when we went to the store, we were told this wasn’t true and that they don’t offer price matching during this time.
Nice to see that the physical Best Buy store hasn't been forgotten in the age of online shopping. It was a crazy busy shopping experience yesterday after Thanksgiving as expected, but it was sort of fun to see people out and about. Lots of staff in the store for guidance etc.
Nice to be able to see and touch a physical product rather than just seeing a picture online. Also don't have to worry about the product possibly getting damaged during shipping.
Well organized and great service