It's an Exelent place to buy electrodomestics. Just the customer service is not that good
Employees are not really willing to help find an item.
Response from Best Buy
March 29, 2025
Hi, Benjamin,
Thank you for taking the time to share your review with us. It is so important that we are there to assist when needed, even if it's just to help guide you to something you may already know you want. We would like to follow up with you to learn more about what transpired during your visit and help if needed.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64983029" in your message. Thanks!
Regards,
^April
I had a frustrating experience at Best Buy due to extremely low staffing. We waited over two hours just to speak with someone in the appliances department. When we finally got assistance, it was from an employee who didn’t even work in that department—but to his credit, he was very helpful. Unfortunately, when the manager eventually arrived, they were of no help at all, unable to answer basic questions.
It’s disappointing to see how much Best Buy has declined. They don’t offer any recognition for first responders, teachers, military personnel, or veterans. At this rate, they’re headed in the same direction as Circuit City.
Response from Best Buy
March 29, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64982067".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Good place. All electrical equipment you can find here