James E
September 08, 2024
Excellent customer service. Found what I was looking for after involving an associate. Otherwise I would have wandered aimlessly.
Ricardo V
September 08, 2024
After experience the worse customer service at the Citrus Park location, I went to the Clearwater Store. Sydney, who was near the pick up desk, immediately asked how she may help me. She quickly summoned my pickup (it was a 75" TV) and had the TV delivered to my truck at the front door. The other employee even assisted me loading the TV. Sydney is an asset to Best Buy and should be commended for her attention to customer service. She even provided service with a smile. Something you don't see much anymore. Sydney definitely redeemed my bad experience at the Citrus Park store.
Narcissa E
September 08, 2024
I went there to use the geeks
Lexis T
September 06, 2024
So tired of their BS antics. Called twice to verify item was in stock. They wouldn't hold it for me even though they were at fault for messing up the item I already bought. One store said to go there because they have it. I was there under 30 minutes later and the manager said that They must've sold it during those 30 minutes.
The odds of that happening are. They lied.
I'm out 90 minutes of time and 4 gallons of gas because they are a bunch of idiots.
Don't shop here. Just buy online.
Response from Best Buy
September 07, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for when I shop at the store. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that we can properly document this for you? Please begin your message with "This is in regards to my Google Review 64168130".
Full Name
E-mail Address
Phone Number
Regards,
^Josh