Stevie T
November 02, 2026
The 1 star is for the customer service department on 11/1/26 early afternoon. I first walked up in which he had no idea slouched behind the PC screen on his phone. I walked up and told him I needed a screen protector for my phone. He looks up does the necessary steps (very unfriendly seemed annoyed) then points over to the general location of the screen protectors and asks me to go get it. I told him I don’t know exactly where it is and told him I’ve never been asked that in all the times I’ve had 1 replaced; over 20 I’m sure over the yrs. He says nothing goes and gets it and comes back. He looks it up it’s the wrong one and goes back and gets the correct one. Finishes the the next steps pushes his hands through is longer style hair for the 7th or so time hands me my protector, receipt and lets me know there is a charge to have it put on by the geek squad and that’s it. No have a nice day, no thx for coming to Best Buy, no nothing. I’ve been to the Clearwater location many times with many purchases but this was the worst customer service.
Response from Best Buy
November 02, 2026
Hi, Stevie,
Thank you for taking the time to reach out. All of our employees are expected to conduct themselves with professionalism and courtesy, and it seems we missed the mark here. We would love to look into this with you. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/BF8Khe)
Twitter/X (https://bby.me/hvE2qO)
Instagram (https://bby.me/ndmbcs)
Please mention your Google review #247161, so we can review this further with you.
Had a dashcam installed. They were very professional and did a great job.
Desmond P
October 23, 2026
Great experience shopping today, Joey was super helpful.
They have they lowest prices on bambu filament. They always have great savings .Mark downs and good undercover shoppers protecting our merchandise. Loss prevention team will catch you when you least expect it .Great team work.