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Best Buy Clearwater
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Clearwater
How do I check product availability at the Clearwater Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Clearwater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Clearwater stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Clearwater Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5938 reviews)
Richard D
December 02, 2024
1 out of 5
This is by far the most unorganized and rube best buy I have ever been to. Associates like the ones employed here will be the reason retail stores die out
Ari W
December 01, 2024
1 out of 5
First time ever buying something on Amazon and picking it up in store. I was told by Amazon my order was ready to pick up when I went to the pick up, the lady was obviously ready to go as she stated that when I asked her how she was doing. She told me to come back tomorrow because it wasn’t ready. I went to the TV section because I was there to get a TV And I would worry about a refund later. I found another lady who was nice as can be and helped me get my TV it was mutt if right behind the First Lady the entire time. Shout out to the sales floor lady in the TV section. Thank you for taking the time to help me. For the lady up front get another job because customer service is NOT IT.
Response from Best Buy
December 01, 2024
Hello Ari,
Thank you for the review. We strive to ensure that ordering online and collecting your products from our store is a seamless process. I empathize with the frustration you've experienced, as that is certainly not the level of service we aim to provide.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Keith W
November 29, 2024
1 out of 5
They canceled my delivery + installation TWICE without telling me. Something happened in the last 2 years where best buy outsourced their customer service to southeast Asia. Wish I could talk to someone in English. Never shopping here again
Response from Best Buy
November 30, 2024
Hi Keith,
Thank you for taking the time to share your experience with us. I can understand how frustrating and disappointing it must have been to have your delivery and installation canceled twice without notification. That’s certainly not the experience we want for our customers, and I’d like to look into this further for you today.
Please reach out to us by sending a private message on one of Best Buy’s official social media accounts:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Also, include the conversation number 64494756 so we can quickly identify and assist you further.
Thank you again for bringing this to our attention. I look forward to assisting you.
Best regards,
^Magee
Trace L
November 27, 2024
1 out of 5
What a terrible experience. “One hour pick up” does not apply to their store or during the holidays, per floor employee Susan, and she said, if I have a problem with that. Take it up with corporate! I personally hope she has a terrible holiday season as she will go down as the Grinch of the store. If I was Best Buy, I would without question let her go for her lack of customer service.
Trevor at pick up was an absolute all star and was over worked and flustered with the other 100 employees on the floor doing little to nothing but he came through! Kept his cool, got the job done, didn’t “direct me to corporate”
This is why brick and mortar retail stores are going out business. Lack of touch when it comes to the customer experience.
Response from Best Buy
November 27, 2024
Hi there, Trace,
Thanks for taking the time to leave a review here on Google. This is far from the feedback that we strive to hear from our customers.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64484284” when reaching out on social media.
Regards,
^Ravi