Didn't have what I was looking for, but was asked if I needed assistance by employee. Two of the car audio demos were not working, but this one was kicking (get it)
Walked into Best Buy two days ago three employees chatting no one acknowledged me. They were having fun with a female about her not being a manager and noticeable. I don’t care if you’re not a manager, but you could help me and I told her I was looking forward. she said oh I’ll call over there and I’ll have someone help you and I was looking for a car cam I walked over that department. I heard her on speaker asking for someone to help me but no one acknowledge me there and there was a young guy and I asked him for help. He’s actually I work with computers and I don’t know anything about car camp so I left yeah I don’t know if you’re going out of business there, but I can pretty well understand why
Was treated very poorly by the manager Jay. Was sent the wrong laptop in the mail. No packing slip, no box, no cables, just a laptop in a box and not even the one I ordered. Spent over 1 hour of my day and gas because Best Buy made the mistake. All I wanted was the laptop I ordered and for Best Buy to fulfil their contract. Refused any sort of compensation, insulted me, and told me he can kick me out if I don't like it. What happened to accommodating the costumer? It was Best Buy who made the mistake and all I was asking for was the laptop I ordered and the price they promised. He told me if I want the laptop I ordered I had to pay him more money. He also claimed he was not responsible for Best Buy and individual stores have nothing to do with corporate. He also went on about corporate being awful.
After being insulted and judged by Jay the manager and told if I don't like it I can leave. I will never go back to there again. Just awful and cold.