Best Buy Clearwater

I have always depended on Best Buy for all my electronics and tech needs. Today I leave the store feeling disappointed, and greatly dissatisfied. I went in to get assistance from the geek squad, my phone has to many pictures on it. I just wanted to know what would be the best form of backup, cloyd based or external hard drive. The geek squad guy kept telling me, oh it would be best for you to go to a U Break I Fix store because we don't know much about android phones here. He also told me he wasn't familiar with cloud based storage, What is that?? Mind you my phone is not broken at all and it was what I thought would be a simple question for a trained Geek squad professional but it was to much for him.

Great customer service! They were more than helpful! The store was clean and easy to navigate

First, I ordered a deliver install for a washer and dryer. It was hectic to say the least. The whole process took about a full month to complete. When the delivery drivers arrived they didn’t have the wall plug necessary. They had us a call with Best Buy to pay for the correct cables. Then it turns out I didn’t need the cable. Then they tried to schedule the cable and haul away another day and take the NEW washer and dryer. I spent an hour or so with their geek squad a few days ago to prevent all this. Once we completed our own install the dryer was damaged. We had to get geek squad to come do a diagnostic and get it replaced again. And, the installers didn’t come with their tools plus took out and damage our drywall. Second, I went to buy an air fryer with a price tag on the full stack. When I went to the register it was the incorrect price. I asked if they had the correct one in stock and they said it’s been discontinued completely and no one has it in stock. So I asked if they can price match and they said they couldn’t go any lower. I would have taken a store credit for the difference but they seem unwilling to assist any further for their own doing on having a completely discounted product sign on a stack of about 10 items.

Was at this location yesterday to pickup up a $350 computer I purchased online and decided to walk around to shop before I picked up my purchase. As I was looking a young female associate practically yelling in a rather unfriendly and aggressive manner, across the aisle at me , asking what do I need?!Because of her rather aggressive and unfriendly demeanor I stopped shopping , picked up my online purchase and left!