Bought a washer and dryer - only problem, they sold me a dryer that wasn’t in stock. They even charged my credit card for it. Finally, they were dishonest about the expected delivery date every time I requested an update. After 30 days of waiting, I cancelled the order and had them pick up the washer. They’ve lost this customer for life. Appliance buyers beware!
Response from Best Buy
February 13, 2026
Hello!
Thank you for your review. We understand how challenging it is when an item is unexpectedly unavailable. This is certainly not the experience we aim to create, and we appreciate you taking the time to share this with us.
So that we can formally document your feedback, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 116709.
Mike back in chrome book helped me out set up my new computer and just was an awesome guy
Great! Geek Squad helped me with my computer that was having some issues.
Skyler has a bad attitude. Bought a $2400 tv and was treated like a child. Thanks