Best Buy Clearwater

Approached a store associate to request helping in being able to test gaming headsets that didnt have power to them so i could decide on which to buy. Waited 10 minutes with no one coming over after store employee said someone would be right over. Better off going else where to spend your money.

They had exactly what I was looking for

These guys are liars and some of the rudest people I’ve ever encountered. I do not normally leave reviews. They are saying I’ve picked up an order that I haven’t picked up.. They sold me a “working” tv but when I got there it was missing major parts - not in working order. So I refused pick up and the manager laughed at me while saying technically open box means this and that and that I’m screwed and he won’t do anything to help me at all. The worst customer service I’ve ever received anywhere. I drove over 2 hours to pick up a TV that should’ve been in working order but it wasn’t working and you literally couldn’t use it. Horrific experience and I’ve used Best Buy over 20 times without issue.

Overall, I’ve had good experiences with the store, but if I ever call another Best Buy and have to deal with the dumbass AI like I just did two times in a row I will never come back to this shitty corporation ever again, if you’re going to implement AI into your phone system that’s fine but when you remove the option for me to call for an operator to talk to a real human being, I will remove you as well as an option to spend my money. Plenty of others as an option to shop from or just go right to Amazon or go right to the source, you know not alone in feeling this Remove your garbage AI right now and stop being lazy before what happens to shopping malls happens to you.