I bought my refrigerator, washer and dryer but calling a store to speak with someone about a mini starlink and only getting an AI bot, I will never buy anything from you again!!!
DO NOT COME HERE FOR APPLE REPAIRS this place is a joke and blatantly ignore warranties because of a dirty case. Stay away, all around bad customer service take your time and go directly to Apple.
EDIT - 5/12 I came to Apple the next day and they replaced them no questions asked. I repeat DO NOT COME HERE FOR APPLE REPAIRS OR WARRANTY. Everyone speaking to their “geek squad” was mad, and every customer before me was having a bad time.
Response from Best Buy
May 11, 2026
We understand the frustration when your Apple service does not go as expected in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/0Czqrl), Twitter/X (https://bby.me/nEBxS8), or Instagram (https://bby.me/8hbuEq), and mention your Google review, 151216.
It's a store they're fine