Laptop purchase. Great experience. Michael was very helpful, knowledgeable, and friendly. He answered all my questions and provided helpful tips. I walked away with a laptop for all my needs as this was a laptop I probably wouldn't have considered.
It's been a long time since I was in a best buy. Store was clean and I was immediately greeted and directed to what I was looking for. I was comparing 2 different new Bluetooth ear buds and the knowledge the staff had was plentiful and helpful. Not sure if all best buys are this good but this one was impressive.
Two station is not enough to
service the amount of waiting customers. Even with appointment u have to wait at least 30min or more. Tech issues is not a 10min thingy. Maybe those that in-charge of scheduling is not experience enough to know how tech problems work!
Response from Best Buy
April 19, 2026
Hello,
Thanks for leaving your review. We get that waiting a long time after making an appointment can be frustrating. We would like to hear more about your visit. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 143640 in your message to us.
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