I like all best buys. This particular location has my product and the others does not so it gets a five star and customer service it was exceptionally outstanding
Nice,helpful and friendly employee took us right to what we were looking for. She was very knowledgeable. Quick and easy purchase. In and out...done. You don't see good customer service these days anymore. I'm sorry I forgot her name
Beware buyers. Received a deal of the day from Best Buy on a dash cam. Made the purchase. Tried to return at the Clearwater store and was notified I had made the purchase through a 3rd party. This is not evident on their site at all. Manager gave me a phone number to contact. Wrong number, it was for Canada. Finally got in contact with the US division. Due to it being 18 days rather than their 15 days, which is ridiculous, they will not let me return. I changed my mind on the product. This is poor business practice and very deceiving. Half a day I won't get back. Again, Beware!
Response from Best Buy
March 23, 2026
Hey there, Denise,
We understand your frustrations surrounding your recent Marketplace purchase. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/kL6azr), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #133924"
There is ample parking available. The store is clean and well-stocked. The customer service team was very friendly, and I received assistance promptly.