Best Buy Coral Springs

Basic customer service is going to the pits. Cashier was talking to another associate while I was standing staring at the card reader waiting for the prompt to show up. I finally ask him if he was ready and he cuts me off and tells me to follow the instructions on the screen which doesn’t show up because he hasn’t finished ringing me up on his end. Finally after the prompt shows up and I finish my transaction the guy had the audacity to get annoyed with me because I asked for my receipt after a $200 purchase. He said it goes to my email. I don’t care where it goes I just need it in my hand. You keep memory cards behind locked glass and doorman as security why would I not want my proof of purchase in hand? Cashier hands it over and speaks over me to the next customer behind me. My total interaction was less than 5 minutes but I could have done this in less than 5 seconds on Amazon from the Samsung store instead. Probably saved money doing that too.

Bryan Watson took care of me at geek squad a couple days ago, I explained my computer turned off during and exam and I couldn’t figure it out, Bryan is the most respectful and genuinely nice person I’ve ever run into in a store in my life, thank you so much for your care and patience to help me as a customer, I will continue to use Best Buy for the rest of my life because I know they hire the best people possible, Thank you Bryan

Had almost everything I needed

Two of my desktop computers crashed within days of each other. So I bought the Total yearly service package, and they were able to transfer all my data over to my external hard drive. Turned out one computer (10 years old) was toast, so I recycled it. The other was restored to full function. The staff are all very professional and helpful 👏 👍 👌 😀 Highly recommend Geek Squad.