The team at best buy was very helpful cashier marissa assisted me with my transaction. By comparing both items which I find it to be very helpful.
Appt set for battery replacement on IPhone, get there on time only to be told that the appt was basically irrelevant since they met their allotted tech replacements for the day. What was the reason for an appointment then? Poor customer service, no help whatsoever.
Response from Best Buy
November 18, 2025
Hello B.
We appreciate the time you took out of your day to let us know about your appointment experience. We would like to look into this for you and see if we can help or answer any questions. You can contact us through social media at a Social Media platform listed below and reference Google Review #71134 in a private message to start the conversation.
Facebook (https://bby.me/85jp1a)
Twitter/X (https://bby.me/yfbn2o)
Instagram (https://bby.me/vd5ugu)
La atención recibida fue muy completa, recibimos la asesoria necesaria para la mejor elección en Ipad. Quisiera saber que forma de contacto telefonico o correo puedo tener con uds, por favor
jessenia h
November 16, 2025
Had a great experience today Leo helped us out. Very patient and understanding with our concerns, also helped us find the best solution.
He was the only worker available at the geek squad area and did amazing attending everyone.
Workers like this should definitely be recognized! Way to go Leo you did great. And thankyou