Francine J
August 28, 2026
Initially I was about to leave the store with a very negative attitude. Thankfully I believe God sent me a beautiful young manager who gave 110 percent of her assistance in making my purchase worth all the aggravation I initially experienced. This young lady is professional, ,demonstrates knowledge of merchandise in the store and has Exceptional customer service skills. ASHLEY who actually spells her name differently is one of the Best Managers I’ve ever encountered. Thank You Ashley,for you are EXCEPTIONAL
Bought the TV mounting service via Best Buy. And they subcontracted it (without my knowledge or in their advertising to Manada). The guys did a terrible job. And wasted 6 hours of our time while stressing out my elderly aunt who was very sick. Working with Best Buy on the resolution and they are treating it seriously. Will need to get entire wall repainted. Disaster.
1. Do not use these guys.
2. Be sure to know the depth of your wall as the kit the Best Buy guy recommended was too deep. There was no indication on the outside of the box on depth. And no questions asked of me to warn me this might be a problem.
Did this identical service with the same TV up north a few years back and had no problems as they had sent a professional person from their own in house Geek Squad. Now that they subcontract this it is a disaster.
Everyone helpful and friendly
A large store with a lot or merchandise