I want to sincerely thank Nikki in the computer section for all of the help. I had very specific things I wanted and she took the time to listen and go through every option with me. I got an even better laptop than the one I came in for, even for a better price. Anything you need ask for Nikki... 5 star service!
James was amazing !!!! So helpful and polite
False advertising, listing partial products as complete editions, never buying from this brand ever again
Response from Best Buy
July 27, 2026
Hello, Andres,
Having concerns with your purchase can be difficult. We would be glad to assist you in any way we can if you would like to reach out to us on any of our social media profiles below with Review 193932 for support.
Facebook (https://bby.me/w2sKDU)
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No customers service at all 🤷♂️ a line from dozen ppl, only one person “works”… kinda imitation of work , dragging feet with careless face. another 3 just chatting and have a fun, refusing to help. Insane