Frequently Asked Questions About Best Buy Coral Springs
How do I check product availability at the Coral Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Coral Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Coral Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Coral Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3974 reviews)
m p
December 01, 2024
1 out of 5
Customer service is trash, there's a long line for everything. They fumbled the bag big time.... don't give me any time to think when I'm about to make a bad decision 🙃
Response from Best Buy
December 01, 2024
Hello Mick,
Thank you for the review. Thank you for reaching out to us. I understand that your recent experience with Best Buy has not been a good representation of the sort of experience we would hope for you to have.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Chromecast T
November 30, 2024
4 out of 5
Best Buy don’t have DVDs at all And everything is online now
Robert D
November 29, 2024
5 out of 5
Very helpful agent there she knew what she was talking about
Cynthia M
November 29, 2024
1 out of 5
Worst customer service starting with management. Waited over an 1 hour with 4 people in line to return an item. Only 1 representative (seems new because she doesn't know anything and always asking for assistance). Versus the pick up line moving so fast that at least 50 people go through during my wait time. Ridiculous.
Response from Best Buy
November 29, 2024
Hello and thanks for reaching out on Google, Cynthia.
We understand the frustration of this experience when trying to make a return. Due to increased traffic and on line sales during the Holiday, stores may have increased wait times for returns. We do offer mail-in return options on our website to avoid the lines. See here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64493431.
Kindly,
^Graham