Most workers are helpful but they constantly run into issues that waste my time and gas. We have been back 3 days in a row because they tell us our phone is ready and each day it still isn’t, despite us receiving a text that the phone is ready for pick up. Very frustrating that we are continually told one thing and once we come back are told another, the communication is very unorganized.
Response from Best Buy
July 26, 2026
Hello,
Thank you for the review. We understand your frustration with your order being delayed. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 193587
Has everything you need and staff is knowledgeable and helpful. Downfall is on 2 registers results in long wait times to check out.
Smaller store. High prices.
Response from Best Buy
July 23, 2026
Hi,
Copilot said:
We would like to hear more about your experience. Please feel free to connect with us through a private social media link and mention review #192355. When reaching out, please provide additional details about your experience, so we can better understand your concerns.
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