Best Buy Davenport

Absolutely upset with this store. I bought a TV last month here and was told that I would have 30 days to price match or return the TV. I asked about price match specifically before purchasing because I knew there would be holiday sales and wanted the piece of mind. They told me I had 30 days. Lord and behold the TV goes on sale for 500$ cheaper. I call customer service and they told me that the associate LIED to me. He advised it was only 15 days and that I purchased outside of the holiday price match promotion. Upset does not cover the way I feel. When you are hired somewhere you go through training. I would think the store policies would be NUMBER ONE on the training list. I guess not. And due to their improper training I am out 500$. Best Buy you need to do better and make this right. I spend way too much money here to be treated like this and lied to. This will likely be my last purchase here.

The person at the front door as you walk in was no help at all I was going to buy a PlayStation I asked her to see if she can get someone to help us and she said go back to where you were and find someone… I was like wow and I just walked out I should of got her name I’m a on going customer who shops at Best Buy and now I’m disappointed

Sitio con tecnología si es que estas buscando algo de eso. Pero no es la gran locura

Great customer service! I was in and out within ten minutes with a warranty exchange...thanks