Best Buy Davenport

Maravilhosa

Needed charger. Got one. K9

Shamar L. provided one of the best customer service experiences I’ve had in a long time. From the moment we walked into Best Buy, he greeted us with a smile, took the time to understand what we were looking for, and patiently explained all of our options. He helped us find the best computer and the best deal without ever making us feel pressured. What impressed me even more was when we returned the following week to pick up our computer. By chance, Shamar was there again, and he actually remembered us and our purchase. He greeted us, took care of everything right away, personally retrieved our computer, and made the pickup process incredibly easy. Shamar is professional, knowledgeable, and genuinely cares about his customers. His attention to detail and outstanding service made this an exceptional experience. Best Buy is lucky to have him, and he absolutely deserves recognition. Thank you, Shamar!

Most workers are helpful but they constantly run into issues that waste my time and gas. We have been back 3 days in a row because they tell us our phone is ready and each day it still isn’t, despite us receiving a text that the phone is ready for pick up. Very frustrating that we are continually told one thing and once we come back are told another, the communication is very unorganized.