Good service. Only complaint was o got charged full price on an open box item.
Sigfried G
January 24, 2025
Very good and the employees very well trained to really find your needs.
Short on variety and overpriced (4-5 times what a replacement part costs) as compared to competitor advertisement via Amazon or EBay.
Response from Best Buy
January 22, 2025
Hello, George.
Thank you for taking the time to provide your feedback. While our prices may be higher than other places sometimes, we do offer a Price Match Guarantee for Qualified Competitors. We would be more than happy to look into a certain item for you as well as assist in any way that we can.
If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64718318. We look forward to working with you.
Best,
^Allison
The entire front desk was helpful. I came in to purchase a Sony ZV 1F camera, David J. asked what was my intended purpose and navigated me to a model that suit my needs better. He went so far to demonstrate the feature of a different lens by taking some photos with my new camera and showing me the difference in quality. He also set it up with the video features and saved me the time from watching a million videos.
I was upsold a new camera, and based on his suggestion I also bought a new laptop the next day to replace my current one. I’m sure I’ll be back to also get the lenses he recommended.
Thanks David!
Also, thanks to the young man from DR/PR and the young lady from Argentina working the front desk.