When I called a week in advance, the Best Buy representative confirmed they could install my dashcam on my car. I gave them the model number of the dashcam and all the details of my car. They assured me they could do it and requested that I pay $150 in advance to secure the reservation. I arrived on time for my reservation only to be informed that they don't have the ability to install it on my car. Very unprofessional and a compete waste of my time and money. Go somewhere else for your installations. Don't waste your time with these jokers.
Response from Best Buy
July 24, 2026
Thanks for sharing this review. We're concerned to hear about this experience and can understand your frustration with the install not being able to be completed. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/JMijTg), Twitter/X (https://bby.me/Pc0RES), or Instagram (https://bby.me/jO7g5e). Please include the Google Review reference number #192710 when reaching out.
As with every other Best Buy, they never have what I need or are out of stock (always) and carry such a minimal selection of items. Also, I get harassed every single time I go to a Best Buy by some AT&T internet salesman and they never just leave you alone. Line could be empty and it'll still take you 30 minutes to buy 1 item. They have plenty of employees to ask you what you are looking for/need help finding (which is not only pointless when you carry virtually nothing or are sold out, but also downright stupid), but 1 employee (if that) to process orders. Best Buy has become the worst consumer store I have ever been to and it is highly unfortunate that I will keep going because as a dedicated electronic store, it still has more in-person items than most other local stores...and I think they know that which is why they get away with terrible management. That's my 2 cents on the matter.
Response from Best Buy
July 21, 2026
Hello, Christian,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would like to ensure your feedback is documented here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 191227.
Facebook (https://bby.me/o1Vm0V)
Twitter/X (https://bby.me/uZwtbX)
Instagram (https://bby.me/epRtN8)
We look forward to assisting you there.
Good selection of printers, but it was a hassle trying to get a knowledgeable associate to help.
12/10 experience with the TCL rep around 06.19.2026. He made picking out a new tv seamless and was sooo so sweet! Cashier was also incredible super patient trying to help me find a delivery date. And even further the team that came to put up my tv went above and beyond for me I couldn’t be more grateful! From walking in the door at best buy to flopping in my couch watching me new tv the process was 100% smooth sailing.