German B
September 23, 2026
¡Excelente experiencia en Best Buy! Fuimos buscando una tablet para nuestra hija y pudimos ver y comparar distintas opciones antes de decidir.
Lo que más destacamos fue la buena predisposición del vendedor que nos atendió: al consultar por el modelo que nos interesaba, verificó que quedaba una unidad en depósito y fue a buscarla. ¡Una alegría conseguir justo lo que estábamos buscando!
Esos detalles en la atención hacen la diferencia y merecen ser reconocidos. Nos fuimos muy contentos con la compra y con el trato recibido. ¡Muchas gracias y súper recomendable! 👏🏻
Claudine L
September 22, 2026
Everyone was extremely helpful and worked together.
Geek Squad service FALSE ADVERTISEMENT. I went with my husband to replace our Bose speakers. He was VERY SPECIFIC In what we have and what we need, and the sales man recomended and ENSURE US it was going to work with the equipment we already have. It happen to be DOES NOT WORK, THEY ARE NOT COMPATIBLE. We found out after we call Bose since the speakers did not sinc propertly. We immediately call this store to let them know what happen. The person who answer the phone (which I dont have a name, unfortunately) LIED TO US AS WELL saying we can bring them back. We drove from Miami Gardens to Davie to get there and for the workers in customer services and the MANAGER told us they can not accept it back. To try in a different Best Buy. Or we could of exchange and take A LOST of OUR MONEY even when it was the sales man fault because he LIED TO US TO MAKE A SALE despite the product was not used and it was in the ORIGINAL package. We felt disrespected and discriminated from Best Buy Davie. Owner, you should fire the sales man, the manager and everyone in customer services because what you do is called FALSE ADVERTISEMENT. I already called corporate and place a complaint about your store and I could of, I would of call Google as well so they can remove your business.
So out of us NO STARS FOR NO SHITTY CUSTOMER SERVICE!!!!!