Dom in the computer section made my computer shopping a breeze. He’s super knowledgeable on computers and helped me get one for my office. Great sales clerk.
I went in looking for an unlocked phone and I wasn’t expecting much since I was looking for something not attached to a plan, but surprisingly the person assisting us was so nice, best customer service I have ever had in a Best Buy he truly deserve a reward. Yasi was so attentive to me and my girlfriend with every little question we had, he gave us recommendations and offered additional accessories without being pushy or trying to make us get the most expensive thing. He got the case and screen protector set up within minutes. It was my best experience buying a phone 😅 and kind of quick to be honest, straight to the point but still very easy and with excellent customer service 👌 10 out of 5!!!
I Took my sons Computer to Best Buy geek squad to have it repaired I was quoted one price and when I went to pick it up, I was quoted another price because they told me the parts that were put in went off sale so they had to charge the full priceWorst’s customer service around the store management should be embarrassed and fired!!
Very unprofessional with no sense of urgency. I waited 40 minutes for a price over ride And ended up paying the full price and leaving at a frustration. I’ll be calling American Express Centurion, and to challenge these charges.