The customer service at this store is truly second to none. Oscar and David helped me with an issue related to an online order that didn’t even ship from their store, yet they still took the time to try to help me figure out who I could contact. They were kind, not defensive at all, and genuinely tried to find avenues to help resolve the issue. My problem is still beyond the store level, but I truly appreciate the effort they put in to help me.
Joshua..aventura..so nice. Corporate is not the best. But the people are nice.
I went in to get a TV and a soundbar, (77 inch LG TV and a 9.1 LG soundbar) there were 3 to 4 men breaking down boxes I’m assuming but saw me looking around for some assistance but I wasn’t acknowledged, I went to the front of the store to find a long cart so I could just grab my items on my own and just pay but the guy in the front at customer service was assisting someone in returning a TV and also did not acknowledge me. I ended up finding a cart somewhere around the store grabbed the items which were massive and heavy, struggled while those guys were breaking down boxes, walked up front to the cashier and then changed my mind due to the zero acknowledgment or assistance.
Somos Argentinos, el local tiene de todo, por mi lado que no se ingles, siempre tiene un empleado que habla español y eso hace las cosas mas fácil