Sales associates never attentive.
Great prices, fast pickup, and helpful staff. The store was clean and organized, and checkout was quick. Found exactly what I needed for my TV setup. Overall, a smooth shopping experience............
Very bad experience with the cashier and the supervisor who came to help with the transaction. I had a gift card and was not able to use it as they didn't know how to scan it. On top of that, the items I bought were on sale for $dollars less than original price. When I went to pay, the cashier said the price is wrong and we haven't changed them on the displays. Mind you, the entire store has "sale" items and pricing was incorrect. Didn't honor the price displayed, said corporate controls that.
Response from Best Buy
May 17, 2026
Hello. Thank you for your feedback regarding your in store experience. If you need any assistance or would like to get this documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When reaching out, please be sure to include Google Review number 153350.
Thanks!