I was waiting at the checkout to pay, only 1 register was open and there was some sort of issue because the employee and the customers were just standing around waiting for something. I was stood there about 5 minutes before the employee moved to another register to ring me up. The thing is that whole time there were no less than 8 other employees standing around chatting to each other and doing nothing, and none of them thought to come over and help!
Response from Best Buy
October 07, 2026
Hello Alex,
Thank you for reaching out to share your concerns. We understand that waiting while only one register was open, especially when it appeared additional associates were available, was unsatisfactory. We know your time is valuable, and this is not the experience we want for our customers'. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 231626.
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Gabriel P
October 06, 2026
Fantastic experience with Jason, got me in and out of the store very fast and was very friendly.
Geek Squad no-showed my appointment IN STORE! Literally drove to Best Buy Davie with 11:20am Geek Squad appointment and they said sorry they won’t be here today.
WASTE OF TIME!!!
Williams
October 06, 2026
Hay productos pero los precios son iguales a cualquier otra tienda