Best Buy Davie

extremely disappointing experience at this best buy in davie. i went in to purchase a garmin watch and trade in my apple watch series 9, which i had estimated online at $130 in good condition. when i arrived, the employee assisting me barely communicated with me and spent a while inspecting my watch before telling me the system only gave him the options of “perfect” or “fair,” so he had to select fair, which would only give me around $40. i was genuinely astonished because, while my watch had a few scratches and one more noticeable one, it was still in pretty decent condition. the employee couldn't figure out how to proceed and had to get his manager involved. when she came over, i politely asked her to take a second look, and she responded with an unbelievable amount of attitude, essentially shoving the watch back toward me and saying something along the lines of, “i mean... look at it. it's all scratched up.” the entire interaction was unnecessarily dramatic, dismissive, and completely unprofessional. i understand that trade-in values are subject to inspection, but there is absolutely no excuse for treating a customer this way for simply asking a reasonable question. neither employee seemed interested in helping me, and the manager didn't even introduce herself when she approached me. i had already told the employee i would take my watch to apple instead, which is exactly what i did. apple gave me the $130 trade-in value i originally expected, and the employee there told me my watch was in great condition. the difference in professionalism and customer service was astounding.

Friendly and helpful associates

Buenos precios en telefonía (desblokeado) y tablets

I was waiting at the checkout to pay, only 1 register was open and there was some sort of issue because the employee and the customers were just standing around waiting for something. I was stood there about 5 minutes before the employee moved to another register to ring me up. The thing is that whole time there were no less than 8 other employees standing around chatting to each other and doing nothing, and none of them thought to come over and help!