Excelentes productos y precios
Came by on black Friday to buy a laptop. There was a line of 3 people and I waited in line for legit 80 minutes. Crazy because I have no idea why it took so long. The staff did not seem to have any sense of urgency to me, I felt disrespected.
I've worked retail before, and I would have been fired immediately if I showed the same lack of care that these staff members did.
Response from Best Buy
November 30, 2024
Hello Kafka,
Thanks for reaching out and providing your feedback. I can expect delays on Black Friday, but I can understand your concern when you have to wait 80 minutes to check out. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64494382". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Horrible customer service. "Sales Manager" is a joke . Geek Squad manager is pointless . They can help you spend money and quick to help you buy something , but God forbid you need help or ask them to give you ANY concrete or reliable information.
Response from Best Buy
November 22, 2024
Hi, Erick,
Thank you for writing a review and sharing your experience with Geek Squad. I can understand being frustrated when you don't get the information you need when you're working with the Geek Squad. If you require assistance or want to formally document your experience, please send us a private message on social media with your name, phone number, and email. Please mention your Google Review 64460051 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Warm Regards,
^Meghan
Great deals for Christmas Holidays in the Tower Shops, S. University Drive, Davie FL 33317