Was in this store yesterday Wednesday March 4 and I will never go back. Girl with dark hair sitting down at the register, no eye contact, sitting on her cell phone sent me to another department that was busy and she was sitting there doing nothing. When I went back to her she called a manager to help. Terrible service and experience.
Response from Best Buy
March 05, 2026
We understand the frustration when your experience in our store did not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/rurhu0), Twitter/X (https://bby.me/d5irxp), or Instagram (https://bby.me/k23mrk), and mention your Google review, 125924.
Gavin was especially helpful