I could not pay my bill even that a person was sick and send me to pay... zero customer service, if you sell robots,
Please do t become one))) never will see you again))
Your Lost costumer
Yes read it corporate)))
Amazing, used my best buy credit was in and out quick!!! GREAT SERVICE!!!
Alexander C
October 05, 2026
I came into Best Buy specifically to purchase a pair of Bose earbuds and was ready to buy. While I was in the earbuds section, someone told me they would be right over to assist me, but after waiting quite a while, no one came. There were other employees around, but no one else offered to help either, so I eventually left. I actually came back into the store and asked for assistance again. I was told to return to the earbuds section and that someone would be sent over, but once again I waited and no one came to assist me. At that point, I left and purchased the earbuds somewhere else. I understand stores get busy, but having to repeatedly seek out help just to make a purchase was frustrating. Best Buy lost a sale simply because there was no follow-through with customer service.
Jennifer S
September 30, 2026
Very knowledgeable and friendly staff.