Geek squad is thorough and knowledgeable.
7-28-26:
The geek squad needs to work on their customer service. They don't treat everyone equally. As I waited for my appointment, there's was 3 people waiting their turn. A senior female walks in the door goes to line and she got to jump ahead of me and 2 other people and I had an appointment They was already late for.
They have long winded conversations with some, some they cut short and interrupt. The guy checking people in was doing doing this.
The day before when I made my appointment, it was different staff and I noticed the same pattern while I waited in line.
Next time I'll try a family business instead of a corporate business and maybe I'll get better service.
Response from Best Buy
July 28, 2026
Hello. Thanks for reaching out. I can understand wanting to receive the best service as possible and our team would be happy to assist you and address your concerns on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, X: @BestBuySupport. Please be sure to include that this is in response to Google Review number 194571. Thanks.
Best Buy in Daytona Beach absolutely crushed it. The staff was beyond helpful, ridiculously friendly, and somehow made a return process feel smooth, fast, and even enjoyable, which is basically unheard of. Jason, the manager, was next-level awesome: professional, funny, sharp, and the kind of guy who makes you think, “Yep, this is how a store should be run.” Honestly, the whole experience was so good it made me wish this was my neighborhood Best Buy. Total 10/10.
No problem going to best buy.