Looking for a new fridge, checked around, they had the best price and matched Costco free delivery and haul away..
Met with James .. thanks a lot
It was a nice store to walk into completely done differently then what I am use to and clean too
Crap service. 5 2:40 appoin, 3 - 3 P
PM appointments. Like why???
Our company always has been dedicated to Best Buy for all our electronic needs, but recently you cannot call and talk to people in the stores, you talk to an AI assistant instead, their website says they have my items in stock but when I drive 30 minutes to get them they say they don't. When I finally get in touch with a human there not from the store but a call center and just tell me to order online. The instore experience tells me that they are more concerned with selling cellphones, e-bikes and apliances and not office computer related items. We ended up getting all our printers and computers through another major box store and will continue our office supply with them.
Response from Best Buy
June 12, 2026
Hi,
Thanks for leaving your feedback. It's unfortunate that you were not able to find the item you were looking fore. We understand that can be frustrating. If you have any questions or concerns in the future, you're welcome to connect with us by sending a private message on one of the below platforms. You may include the review ID 171768 in your message.
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