Bought a new Samsung 50 in a week ago. Would not connect to wireless. Had geek Squad come. He tried to solve but could not. He said we will to get you a new tv..granted. have not heard anything a week later. All I got was the run around on phone. Transfered 3 times, no luck. My wife is in bed recovering from surgery which was my whole reason for buying it. Customer service and geek squad really let me down. I ended up ordering another TV. They wanted me to reboot and have FedEx come get. I have a bad back and needed help with TV to begin with...rating here minus 0 not recommended
Excellent customer service
Danny H was very nice to me. He actually helped me look for a product and detailed everything to the tea. He has great knowledge very respectful went back there and got the item really cares about me told me the specifics on it. We also looked from his phone and he was very patient. Just a good person. Try to sign me up with this credit thing for payments, but I didn’t get approved. Tried his best to make me happy as much as possible. He deserves a raise and probably management position. He’s got good supervisor management skills even though he’s young, I would look into him.
Geek squad here is fantastic. The manager Noah took care of me when my ASUS handheld had issues and made the experience and painless as possible. Will always head to the Daytona location.