Best Buy Destin

This is a review for Geek Squad. What's the point of making an appointment if there's at least a half hour delay until I'll actually be served? Talking with another person in line and they said it is always like this. The store in general seemed fine. I noticed long lines at computer section checkout, a group of 4 or 5 blue shirts chatting in another corner of the store, and the 2 Geek Squad staff were working very hard. So this review is not a remark on the Geek Squad staff but still, it's pretty ridiculous. Won't be coming here again. Edit (to add a reply to the response I received, below): I don't have those socials so I can't reply to you via those channels. But in case you look back here, the details are that I made an appointment online for 4.40. I arrived at 4.35 to see a line of 6 people morosely waiting scattered around the geek squad desk. At 4.50 I asked one of the Geek Squad staff what the timing was looking like for my 4.40 appointment. He looked at his schedule and said I was at least a half hour away from being able to be served. He and his co-staff were clearly working hard, but it doesn't excuse the fact that making an appointment seems to be irrelevant, and it's also unfortunate that there's not nearly enough seating or standing room for all the folks who are waiting for their appointments. There was another man who also had a 4.40 appointment and when I asked my question and learned I was a half hour out, I heard some audible groans from other folks who clearly had been waiting even longer. Thankfully I had blended this appointment with other errands in Destin, but what if this was the one thing I had come all this way to do? So I certainly won't be coming back - hopefully a small business - type of store will be able to solve my issue. If you can hire more Geek Squad staff, that would probably solve your issue - as I mentioned in my review, apparently this is a very consistent thing at your store, to have appointments be entirely unreliable.

Do not order anything from the website they will return your stuff and not tell you until you go to pick it up I had some movies order and shipped they argued with my wife for 20 to 30 minutes over oh We don’t have no control over our own website

Bought a $3900 Sony TV from them with all the bells and whistle added on…… TV lasted about 2 1/2 years just about long enough for the warranty to run out. Good luck calling geek squad.(That’s a complete total joke)……. I could go on and on about how disappointed I am with this company, but it’s really not worth my time…. Just trust me when I tell you, Best Buy is not a good Buy!!!!!

They back their products, I’m happy to say and their staff is very helpful.