It's hard to get someone to help. I knew more than the person who did stop and tried to help. He didn't work in this section, but he did try to help. No one from the section ever showed up, even after asking the guy at the door who sa
id ask me if you need anything or help.
The store is unorganized and the customer service is very slow. Also the guy in the front is just frowning at you when you walk in.
I gave an extra star for cleanliness even though unorganized.
Pensacola is a much much better experience 👍
Response from Best Buy
January 13, 2025
Hello, Guy,
Thank you for reaching out to us on Google, and taking the time to share your feedback here on your recent experience. We understand how important excellent customer service can be, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64674024
regards,
^Brandon
Conociendo A
January 11, 2025
Great service, found what we were looking for.
The staff was extremely helpful. I had a very technical question and they were able to point towards a solution. I highly recommend them.