Frequently Asked Questions About Best Buy Coconut Point
How do I check product availability at the Coconut Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Coconut Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Coconut Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Coconut Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1539 reviews)
Rafael G
June 15, 2025
1 out of 5
I came to this store yesterday and when I went to the register to pay the sales representative ended up lying to me about needing to re-activate my credit card from Best Buy that is in my wife name due to some excuse he gave me. He then promptly me to put in my social on the machine even this I asked him if he wanted my info or my wife because the account was under my wife name. He told me it would be mine which struck me as odd but I was caught so of guard by this fraudster that I typed it in thinking I was re-activating my wife. I told him I do not want to use the Best Buy credit card yet he kept insisting and offered me a 15% discount. Well went I got to my car this fraudster ran my credit and opened without authorization a Best Buy credit card on my name for $4,000 credit. Experian and Chase sending me notifications that my credit got run for an installment loan when I already had a card. I was so disappointed to see this because I am a fan of Best Buy but never imagined this could happen there. They must have some incentive to open up credit cards. This Rep was such a good scam artist. I complained to the manager Kevin and also on Monday will file a complaint with corporate office. Just be careful shopping there because I am in the process of buying a house and I don’t know how much this will affect me now.
Jimmy B
June 10, 2025
5 out of 5
Very helpful
Pierce S
June 05, 2025
5 out of 5
Went for midnight release for Nintendo Switch 2 and the store was very well organized and the staffs were so nice and the manager was super nice as well!
Mario M
June 04, 2025
4 out of 5
Buenos precios, pero presentan dificultades para la devolución del impuesto