I came to Best Buy to buy a new iPad mini. Janet Cruz waited on me, a nd she jumped through 100 hoops just to make sure everything was right. She is very smart, patient, and friendly. I don’t know how she did all the steps that she did, but it was very technical and I’m so happy that she was the one that waited on me. Janet should be ahead of the department. I hope Janet Cruz will wait on me next time I am in Best Buy.🤗🤗🤗👏
I got the help I needed, and the cashier Bob was good vibes, much appreciated
The store manager Joe excellent customer service 5 stars all around
A few days after receiving a TV purchased from best buy online, we went away for a few weeks, and upon returning home, we found that TV damaged. Several movers, contractors and the like were in the house in our absence, and weve no idea what happened. We were unfortunately also outside the return window, but we decided to go in with the TV anyway and see if they'd take it. The manager we spoke to, Joe, offered to swap it before we even got as far as asking. Excellent customer service, thank you for your help.