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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Premium Home Theater
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Frequently Asked Questions About Best Buy Coconut Point
How do I check product availability at the Coconut Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Coconut Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Coconut Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Coconut Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1736 reviews)
Michael d
October 09, 2026
2 out of 5
Came in the store. I was in a rush, I took time out of my day to stop in to pick up a new pair of meta display glasses. And a samsung health ring. However, the store associate did not have much knowledge about the product. Nor did they have display models available for anyone to see. Unfortunately, I was referred to the fort. Myer store. Which, due to the price of fuel and time? It's not a viable option. So I proceeded to go to target optical to pick up the other item, and I'll order the ring on amazon, I suppose.
The downside for me is I won't be able to utilize my Best Buy membership that I paid for.
My recommendation to best buy is to let the customers know. If the location is a best buy light or a small best buy that has no inventory or display by comparison to other locations.
I understand the business model of downsizing your inventory and having smaller stores. But these boutique stores need to be identified. So people don't drive their expecting a full service store.
Robbie G
October 07, 2026
5 out of 5
Very well-run Best Buy with a lot of in stock selection at competitive pricing. Bob was extremely helpful and knowledgeable answering my questions, all delivered with a good sense of humor. I will be back again soon!
Lothian A
September 29, 2026
5 out of 5
In. Get directions. Ask questions of sales staff. Make decision. Purchase and out the door. Returns no problem
Mario G
September 27, 2026
5 out of 5
Mason and Tommy where amazing to work with thank you for everything