Josh the Supervisor made it a “Fantastic experience! The customer service was exceptional—he went out of his way to help us and provided the best service we’ve had in a long time. We purchased a television, and the process was seamless from start to finish. Highly recommend!”
Uggg....3 week wait, scheduled delivery on an expensive range. Day came, nothing. No call, no email, nada. I called customer service they said a few more weeks. I asked why no updates, ECT. They gave me my money back. It's almost like they didn't want to sell it.
Response from Best Buy
January 10, 2025
Hey, Donald,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting timely support and updates on your appliance delivery.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64664348” when reaching out on social media.
Regards,
^Ravi
Went to get some computer advice from the Geeks and they came through, as always.
Star at a staff person as you walk in and the heavens will open up for you. They are all professional and they are not on commission. Some of them are even awesome. Price matching less 10-percent may also be negotiable up to 30-days after purchase. So, the only way to do better than Best Buy is to buy second hand, like eBay, or from unscrupulous sellers on Amazon. Every toy you buy from Best Buy is so soon obsolete and worthless, so instead of getting top of the line every few years, consider buying "good enough" more frequently. That way you will be less likely to get sucked into buying insurance packages or never-use accessories.