I will not go to this store again! I bought a TV, process was complicated, staff was way undertrained, promised a rebate, Not, promised coupons in the mail, Not, etc, etc. I was dumb enough to go back to buy a second TV, process was the same runaround, walked out of the store because everything was smoke and mirrors. I went down the road to Bill Smith and bought the TV with great easy and no hassle! I can't imagine how this place stays in business.
Response from Best Buy
August 24, 2025
Hello, Max,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/7cc2nt), X/Twitter (https://bby.me/mkrba8) or Facebook (https://www. https://bby.me/bbd2oz) with the full details of your situation. Also add Google Review 34086. We look forward to hearing from you.
Regards,
^Deysha
Daisy and Chris are fantastic. They will make sure you get what you need. Fancy new system with lights on the shelves and everything. Can't go wrong.
I don't know who the girl was. But she was awesome. Thanks for a great job.
You can really find everything here (technology).
very friendly and helpful staff!! the best thing in the store!
It's best to check their website before going to the store.
Be careful when returning products; you always need to have your receipt with you.