Stopped in to get my wife a new laptop. Staff was very friendly and helped us locate one that would fit her needs. Wasn’t available at this location, but submitted the order and we picked it up at another store. Have used this store before for other various items like cables and other needs. Thanks for the good service and selection.
I want to pick up my brand new Samsung fold 7 phone, with my trade-in phone that I brought and I had to give a fingerprint or they wouldn't give me my phone that I already paid for. In what world do we have to give our fingerprint to buy a product at Best Buy. I will never do business with them again. Extremely, invasion of privacy.
Response from Best Buy
July 30, 2025
Thank you for sharing this experience with us, Robert. The idea is to ensure orders go to the correct purchaser. This is not the feeling we want for our customers, and I would be reaching out as well if I had questions. Let's get this documented for you.
Please send us a message through our social media channels on Instagram (https://bby.me/m7icws), X/Twitter (https://bby.me/hsa35g) or Facebook (https://bby.me/ea0w77). Be sure to add Google Review 22508. We look forward to hearing from you.
Sincerely,
^Deysha
Una buena atención en único lugar donde encontré una 5080 para llevar 😅 ya por eso 5 estrellas
Disappointed with this store. They don't have a samsung section but they have a big apple one.