Frequently Asked Questions About Best Buy Coconut Point
How do I check product availability at the Coconut Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Coconut Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Coconut Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Coconut Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1484 reviews)
Jaysel
February 04, 2025
5 out of 5
It's honestly pretty good at handling internet except when you're on the street it's just refuses to work 😔
Kevin J
February 03, 2025
2 out of 5
No printer ink! Cleaned out. ☹️
Chris R
January 29, 2025
1 out of 5
Customer service was awfully
Response from Best Buy
January 29, 2025
Hi, Chris,
Thank you for sharing your review with us. We aim to provide high quality service and see that it appears your recent visit did not properly reflect this. We would like to follow up and learn more about what transpired.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64749920" in your message. Thanks!
Regards,
^April
Diana D
January 25, 2025
2 out of 5
Lots of employees, no assistance.
Response from Best Buy
January 25, 2025
Hello, Diana,
Thank you for sharing your opinion on your experience in store. I can understand that having any concerns with your in store experience can be difficult. You can certainly reach out to any of our Social Media Profiles below with Review 64728258 with all details on your interaction for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy