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Services Offered
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Frequently Asked Questions About Best Buy Florida City
How do I check product availability at the Florida City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florida City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florida City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florida City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3557 reviews)
Daniel I
October 13, 2026
1 out of 5
Bought a 98” TV with surround sound. The TV came with installation and i had to pay for the surround sound system install, which I didn’t mind. They gave me a delivery and install date a week and a half after the purchase. It seemed like a long wait but again I didn’t mind. I SPECIFICALLY asked if everything came included IE wall mount for the TV and installation, they said yes at the store.
Delivery day arrives, they show up with no wall mount and told us we had the supply the wall mount. We obviously didn’t have it so they just left the TV and sound system at my house. I call customer service and all they tell me is “Yeah this has been happening a lot lately, go to the store and see when it could be installed” I went to the store and they told me they have to wait 24 hours until the delivery is marked as delivered so that they can give me a new install date. I told them if it’s going to take another week of waiting that I just wanted to return this and go somewhere else to buy it and their response was that I’d have to pay for them to pick it back up from my house. I asked to speak to a manager, the employee left for 2 minutes and came back and repeated the same thing, the manager did not want to speak to me.
Pretty crazy how they either cannot give you an appropriate and timely installation date, manager does not want to speak to the customer, and offer no comped pick up for return after the initial problem started from their misinformation when making the purchase.
Purchased on 10-3-2026
Returned to store for help(not much) on
10-13-2026, 2:30 PM
Response from Best Buy
October 13, 2026
Good Afternoon, Daniel,
We definitely understand how you are feeling after issues arose with your recent installation appointment, and not receiving the assistance you needed when you reached out. We would be happy to review this further with you. Please feel free to send us a private message on social media that includes your Google review case ID: #237712.
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illskillzmia T
October 07, 2026
5 out of 5
Thank you Vivian for your knowledge experience and amazing customer service at bestbuy today 9-7-2026. I wil be coming back and thank you vivian for making my experience pleasurable.
frankvic f
October 03, 2026
5 out of 5
Staff was very friendly and helpful. Thank you
Reca S
September 27, 2026
5 out of 5
Hoy me atendió Vivian campo excelente vendedora , gracias. A ella hice un compra con todo lo que necesitaba así que la recomiendo 100%