David V
September 13, 2025
I went in with my wife to seriously shop for 2 upper end phones. The 3 staff we encountered in less than 5 minutes had the personality and helpfulness as a soaking wet tissue, the phones were all dummy displays without any function, and you wonder why we're forced to shop online! The staff seems untrained, unhappy, and not inclined to be helpful. We will not be returning to "BEST" Buy! What a joke!!
Response from Best Buy
September 14, 2025
Hello there, David!
Thank you for taking the time to reach out on Google with a review. We are committed to providing friendly and professional assistance in store. I can definitely understand the desire for support in a situation like the one you described. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #43193 in your message. You can find us here:
Facebook (https://bby.me/7dge8r)
Twitter/X (https://bby.me/bzc4yd)
Instagram (https://bby.me/ozfi5l).
Manuel D
September 08, 2025
Bien profesional y entregados a su trabajo.
Gracias
Ryckia D
September 06, 2025
I went for an online pick up. When I spoke to the man that was standing at the front he totally ignored me and continued to scroll on his phone.
The only one that was helpful was the young lady at check out where, she helped and apologized for how rude the guy was. I wish I got her name because she deserves a raise and all the praise.
Response from Best Buy
September 06, 2025
Hi, thank you for taking the time to share your experience with us. I'm sorry to hear you initially had trouble with your pickup experience, but glad to hear we made it right! Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #40269".
Facebook (https://bby.me/zx4lcn)
Twitter/X (https://bby.me/2urn7z)
Instagram (https://bby.me/i263lc)