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Best Buy Florida City
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Florida City
How do I check product availability at the Florida City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florida City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florida City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florida City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3362 reviews)
Gustavo S
July 25, 2025
1 out of 5
Son un desastre! Te venden una lavadora les avisas que estas en segundo piso te dicen que te incluye hasta un tercer piso! Cuando llegan no la pueden subir se van y te la dejan sin instalar, te dicen que podes cambiarla por otro modelo para que no tegan que hacer fuerza! Lamentable todo.
Una lavadora de 2600 dolares! Y encima te dicen que te demoran 90 dias en devolver tu dinero!!! Ultima vez que compro algo aca!
Uno paga para que le solucionen las cosas y lo unico que logre es generarme mas problemas!
Response from Best Buy
July 25, 2025
Hi there, Gustavo,
Thanks for taking the time to leave a review here on Google. I can certainly understand expecting your order to be completed accurately.
If you require additional assistance, please send us a private message on social media. We would be happy to look into this closer on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #20311” when reaching out on social media.
Regards,
^Ravi
Paul C
July 24, 2025
5 out of 5
Kenisha was super helpful getting me a new GoPro after I broke my other one while on vacation. She’s the best!
Mike O
July 23, 2025
1 out of 5
Waited around to be helped but nobody was to be found. Could not find 1 customer service rep until I walked all the way back to the front of the store. Very disappointed. Asked for a stereo that was tagged as cleared. I was informed they couldn't sell the floor model. Then please remove the cleared tag so people don't wait around for help and then be told you can't purchase the floor model.
Madelin A
July 22, 2025
5 out of 5
⭐️⭐️⭐️⭐️⭐️ Unmatched Customer Service at This Location
We’ve been long-time customers at this Best Buy, and this recent visit reminded us why we’ve stayed loyal—and why we’ll gladly continue to pay for Totaltech.
Dale, Hector, and their manager Daniel provided absolutely stellar service. They were knowledgeable, patient, and truly worked as a team to make sure every detail was handled right. When extra help was needed, Daniel stepped in with calm professionalism and sincere care.
From the friendly greeter at the door to the clean and well-maintained store, the whole experience was smooth and stress-free. Every staff member was approachable and helpful, and we left feeling confident in our purchase.
This team goes above and beyond—and they’re the reason we’ll stay loyal customers. Best Buy: take note. These three are shining examples of what great customer service looks like.