Best Buy Florida City

Genesis was very patient and made me feel comfortable in something that was very challenging she gave me her full attention and answered every question.She invested her time and effort to make sure I was completely satisfied. I recommend her to anyone who needs computer assistance. She is a model employee and deserves a promotion. -Cheryl Spiner

He ido una ves y cuando llegue muchos trabajadores un promedio de 6 estaban en la entrada y ni si quiera te atendieron primera vez que voy y malas experiencias gracias pero eso me paso

When calling the Best Buy customer service number, all you get are useless and incompetent individuals that cannot resolve anything at the end of the day, not to mention the wait time is horrible and finally when someone picks up they are overseas, and the language barrier becomes an issue, now I see why Trump wants to bring so many jobs back to America, horrible service from Best Buy, will not be buying a single thing from them anymore.

Not the best experience.... I called first to verify & p/Costumer Service they can repair a Bose system even if not purchased at Best Buy. Turns out that's a No. Walked into the store. Rep was occupied with another employee who was visiting with his kids. Waited and waited, finally someone saw me and came to help. Went to the restroom. Walked into Handicap stall, unlocked, female employee (approx in her early 30's) inside washing her hands. Said sorry door was unlocked. She responded "Didn't you hear the water running?" Which pissed me off as I'm disabled. Said "No I did not but there's 3 extra stalls you could've used. These stalls are for the disabled, parents w/ children, special needs, which you don't seem to to be any." I hadn't entered a Best Buy in years. I now remember why.