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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Florida City
How do I check product availability at the Florida City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florida City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florida City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florida City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3566 reviews)
melanie b
November 06, 2026
1 out of 5
Horrible experience with Mario and the girl with the curly hair. Mario in geek with a horrid attitude chewing gum spitting everywhere extremely arrogant and the girl with curly hair is so clueless and didn’t try to help at all whatsoever.
Response from Best Buy
November 07, 2026
Hi, Melanie,
Thank you for sharing your feedback. We are concerned to hear about your experience with the service you received. Our goal is for every customer to feel welcomed, respected, and it is disappointing to learn that this was not your experience.
If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #250152” when reaching out on social media.
Trinity V
November 05, 2026
5 out of 5
Friendly and quick service
Zaira V
November 04, 2026
5 out of 5
Outstanding Service — Geek Squad
Today, I arrived overwhelmed and in tears because my computer had stopped working just before an extremely important court hearing. My computer contained irreplaceable documents and files concerning my special-needs son, and I was terrified of losing them.
From the moment I arrived, Kenisha treated me with extraordinary compassion, patience, professionalism, and kindness.
She even accommodated my disability by finding me a chair because I have difficulty standing due to problems with my legs.
At geek squad, They made me feel respected, comfortable, and cared for during an incredibly stressful situation.
Most importantly, RYAN (TECH) successfully recovered all my files! Him and Kenisha handled everything with exceptional attention and care, going above and beyond to help me.
What began as one of my most distressing days turned into an experience I will never forget. It truly felt like a holiday miracle.
I want to sincerely commend the Geek Squad team and the management of Best Buy Florida City for having such outstanding, compassionate, and dedicated employees.
Thank you from the bottom of my heart. You made an extraordinary difference in my life today, and I will always be grateful.
⭐⭐⭐⭐⭐ Five stars are simply not enough!
Plenty of parking and the handicap spots are close to the door.
Jonathan R
November 03, 2026
5 out of 5
Excelente atención de parte de su managers Enso Puentes, recomendado al 100%