Eamonn K
December 24, 2025
It was fast and easy. Found an open box item, saved a lot of money on something I needed.
This is my go to store for sales, promotions and great customer service when it comes to electronics. I want to mention the great service I received during one of the craziest days of the year, black Friday!! I had purchased a TV online, but once I got to the store I saw other deals and decided to exchange what I already had bought. Although the store was full, Ava helped me in the tv section. What a sweetheart! She explained to me the various tv screens, like HLED, OLED, etc. The manager, Daniel, made sure I was assisted with my exchange and even offered free shipping if the TV wouldn't fit my car. Doris assisted me with the exchange, very sweet and polite. I also want to thank Orlando and Ryan in the computer section. I was explained what laptop qualified for my specific needs. So in the long run I got an excellent deal on a TV and laptop! I recommend this store for the variety of products and service.
I went to Geek Squad and my case was handled by agent Kenisha. She is extremely professional and proactive. I am glad to see caring and genuine members who take pride in their work and their customers.
What a surprise! Best Buy is open and booming with new products and new ideas for Christmas! Highly recommend