Trinity V
November 05, 2026
Friendly and quick service
Outstanding Service — Geek Squad
Today, I arrived overwhelmed and in tears because my computer had stopped working just before an extremely important court hearing. My computer contained irreplaceable documents and files concerning my special-needs son, and I was terrified of losing them.
From the moment I arrived, Kenisha treated me with extraordinary compassion, patience, professionalism, and kindness.
She even accommodated my disability by finding me a chair because I have difficulty standing due to problems with my legs.
At geek squad, They made me feel respected, comfortable, and cared for during an incredibly stressful situation.
Most importantly, RYAN (TECH) successfully recovered all my files! Him and Kenisha handled everything with exceptional attention and care, going above and beyond to help me.
What began as one of my most distressing days turned into an experience I will never forget. It truly felt like a holiday miracle.
I want to sincerely commend the Geek Squad team and the management of Best Buy Florida City for having such outstanding, compassionate, and dedicated employees.
Thank you from the bottom of my heart. You made an extraordinary difference in my life today, and I will always be grateful.
⭐⭐⭐⭐⭐ Five stars are simply not enough!
Plenty of parking and the handicap spots are close to the door.
Jonathan R
November 03, 2026
Excelente atención de parte de su managers Enso Puentes, recomendado al 100%
Széles választék , normál árfekvés.