Justin F
September 11, 2026
Service was friendly, if a bit slow to greet.
Daniel S
September 08, 2026
I was chicken on my phone and they were very helpful
Our recently purchased washer and dryer were not installed correctly, causing the dryer to rock violently during operation. The technician who performed the setup instructed us to file a complaint directly with Best Buy rather than addressing the issue on-site, which is unacceptable service. I posted to Best Buys Facebook page and asked someone to please contact us immediately to schedule a qualified technician to properly level and secure the dryer installation.
Response from Best Buy
September 08, 2026
Thank you, Jim, for offering your feedback. We do pride ourselves in taking care of our customer and are eager to assist if a delivery does not go as expected. Reaching out on Facebook, or other social media, is the best way to get that needed support. If you have not heard back from us yet, please feel free to use any of these contacts:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, ##219766” when reaching out on social media.
Betzaida C
September 05, 2026
They had what I was looking for and the geek squad installed it in no time. I was in/out in 1/2 an hour. Love it!