Best Buy Fort Lauderdale

I have shopped at Best Buy many times. I been pleased with the service I receive by the employees who have helped me. I recently moved and I contacted the Geek Squad to reinstall my TV. The man who came to hang it did a great job and was helpful when I had questions. Then came the men who came to do the simple job of covering up the exposed wires. They clearly did not know what they were doing. They were at my house for five hours! They put the TV directly on a beautiful piece of furniture. They put a drill on it too. They chipped and scratched the piece. Someone had to come to fix the part of the sound bar they broke. Then came the best part. After talking to several people and being told my complaint about the chipped/scratched furniture was being escalated and someone would come before 5:00 to look at it (that never happened), a representative told me that the person who came to fix the sound bar said it was an old chip and scratch because there was dirt in it. This is white laminate over wood. The chip and scratch revealed the dark wood underneath. I am very upset that I went through a lousy situation only to be told I was lying and no one would repair the damage. A word of caution, the Geek Squad subs out jobs. The quality service you think you are getting when buy a product and the protection for it, is not what you are actually getting.

THIS IS THE BEST BEST BEST BUY you’ll ever find in Florida! I Always have the best experience purchasing my electronics here! Specially when i’ve been attended by PETER, honestly, this young man is so professional, he understand the business perfectly, so attentive to details, so fast resolving problems and offering many good options, so the client is satisfied and keep coming purchase more products. HE IS THE BEST and the BEST manager JOSH!!! I congratulated him for managing such a wonderful team with great customer service skills, empowering sales, super professional, super kind, always with a big smile. I AM A VERY HAPPY CUSTOMER!!! Thank you again!

Impressed by the magic eyeglasses that can read even in another language and into your bones bypassing your ears!

Awesome staff. Didn’t bother me while I was exercising my 2a rights. Peter assisted me with my exchange and had great conversation.