Best Buy Fort Lauderdale

I found the two guys at the phone counter to be really competitive and unhelpful. I got approached when browsing, but when I discussed options about an unlocked phone the guy who was with ATT instantly pushed me off him saying he only deals with contracts. As a sales person, he could have tried to at least tell me what specials ATT had. He told me to speak with another guy who gave me no eye contact, told me he only deals with Samsung phones and told me to ask him questions if I wanted a Samsung and walked away. I was the only person browsing that section, trying to make a decision about what phone to get and both of them pushed me away like a bad smell. I ended up leaving. The saving grace was the helpful blue shirt in the computer section who showed me monitors with details and a really helpful attitude. I ended up getting an Acer monitor and I'll probably head to my local Verizon store for a phone.

Great service from the young lady Kisha and Josh the manager! Happy w my purchase and Best Buy best discount sales price!!

that Jose Samsung guy had a horrible experience too hope they do something about it

The police seem to just do what the employees at Best Buy or Samsung tell them, rather than protecting customers. I was told to leave after I complained to the Best Buy manager about an employee named Jose Manuel, who disrespected and insulted me while I was simply charging my Samsung watch. He even threatened to have me removed from the store, despite the fact that I pay for a membership and shop at Best Buy every week. I am extremely disappointed. This has happened too many times. I plan to call and cancel my membership and stop shopping here, as this treatment is unacceptable. I hope they reconsider the security personnel they employ and choose someone more capable of understanding customer situations, rather than just placing a stronger person at the door. I expect that they will fire him because it's dangerous to have someone with such a temper working there. I felt unsafe, and it’s sad to see a big company that I used to love go downhill like this. I believe he reacted like this when I went to talk to the supiriors