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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Fort Myers
How do I check product availability at the Fort Myers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Myers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Myers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Myers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6931 reviews)
Becky H
September 25, 2026
5 out of 5
Sale's person, Nick, was very knowledgeable, friendly and helpful.
Michael M
September 25, 2026
1 out of 5
Very poor customer service from this store and the Geek Squad. Been there twice in the last two days, both times no one served me at the check-in desk until I ran down an associate or manager, after 10 minutes of waiting for help. They need more staffing and better help. The first time I didn't have an appt and ît was a 2 hour wait just to check on. I usually go to another store in NC and there is never a wait. Their excuse here is they are the busiest store. If they are that busy they should hire more staff. The second time an associate finally showed up and immediately helped a customer who came in after me, without asking who was first. Had to flag down a manager for someone to help me. I had an appointment but that was ignored. On the plus side, the Geek Squad was able to solve my issue on the support so I didn't have to leave my laptop and then come back to pick it up. And he told me something very concerning. He said Best Buy has pulled all of the tools they used to solve Windows 10 issues. This is a fail on their part. Many of us still use 10, because of the many issues with Windows 11. Best Buy should have kept the tools for at least a couple years. I will! not be returning to this Best Buy, even though I have a Total Protection Plan. I recommend Genius Computers. I have used them before and they are very knowledgeable and quick.
Response from Best Buy
September 25, 2026
Hey there.
We always want to provide our customers with the highest quality service as quick as it is needed. If you would like to add anything about your experience, please send us a private message on social media. Be sure to reference your Google review number, 226465, in your message. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Barbara A
September 21, 2026
5 out of 5
Always like best buy. Get good advice there on tech stuff.
Dawn M
September 20, 2026
5 out of 5
Super efficient