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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Fort Myers
How do I check product availability at the Fort Myers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Myers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Myers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Myers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6861 reviews)
Alex N
July 26, 2026
2 out of 5
Very disappointing experience. The customer service was weak, the employees didn’t seem knowledgeable about the products, and the store felt disorganized. It’s easy to see why the store is so empty. I expected much better from Best Buy
Bob H
July 20, 2026
5 out of 5
I had a problem with a open box TV I purchased. It had a scratch in the screen and it was visible when you watched it. I replied to the email about my experience. Store manager responded and went out of his way to resolve the problem including coming to my house to make it right which I didn't do. Customer service at its finest!
Matthew C
July 20, 2026
5 out of 5
Amazon’s toy store but a great place to shop when you want it right now
photoguy73
July 18, 2026
2 out of 5
My experience is limited to the Car Radio and GPS installation shop at this store. I had purchased a $900+ JVC radio. I also requested a simple modification to allow another radio to interface with the new radio. JVC said it could be done. The technician told me he had only been doing this type of work for a little over 2 years. After several hours, the job was done, and the radio worked perfectly.
But the additional request to allow the other radio to feed into my new FM radio was a total failure. The technician had several excuses, but ultimately I was without the radio I wanted to use, and had used for many years with my original radio.
I next tried a specialty car radio business, and they were able to get it working fine after paying them $400.
I found the other technician working in the shop, while more experienced, to be sullen and unpleasant.
Response from Best Buy
July 18, 2026
Hello,
It can be frustrating when an auto tech is no able to perform a request that isn't in their scope of work, so we understand your disappointment. If you'd like to formally document your review, please send a private message on social media. Please include Google Review 189732 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport