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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Fort Myers
How do I check product availability at the Fort Myers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Myers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Myers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Myers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6821 reviews)
Mark M
June 18, 2026
5 out of 5
Walked into the store today looking for a camera for my vacation. I had the pleasure of running into Fernando and he was honestly the best person I could talk to about comparing a Sony & Cannon camera. He was very knowledgeable about both and broke down the minor and major specs of each one I had a question about. Would definitely recommend talking to Fernando if interested in purchasing a camera. Customers service 10/10
Carola P
June 17, 2026
5 out of 5
Siempre hay algo que comprar ... me encanta
Jon R
June 15, 2026
1 out of 5
I made an appointment for 4 PM to get my phone screen fixed through AppleCare. I get checked in exactly at 4 PM. I wait 20 minutes. They start running tests and doing diagnostics on my phone and then they say they’re not doing repairs today and asked if I can come in another day so wait to waste all that time out of my day when I already made an appointment
Response from Best Buy
June 15, 2026
Hello. Having an appointment rescheduled last minute is far from ideal. If you need any assistance or would like to schedule another appointment, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Please also include Google Review number 172937 when reaching out.
Thank you.
yaylene p
June 15, 2026
1 out of 5
“Very bad experience. I paid for a warranty, and when I came in to have a product checked because it was having problems, I had to wait almost 2 hours. The service is not the same as before, and I feel like they waste the customer’s time. Very disappointed
Response from Best Buy
June 15, 2026
Hello,
Thank you for taking the time to leave a review. It can be frustrating when you have to wait longer than expected to have something diagnosed for an issue, so we understand your disappointment. Customers are encouraged to make an appointment with Geek Squad to avoid longer than necessary wait times, as we know your time is valuable. If you would like to formally document your review, please reach out to our team on social media with a message. Please include Google Review 172803 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport