365FightProductions
September 07, 2026
Dey was great help
Definitely love coming to Best Buy because every time I come I always get the help I need
Justin P
September 07, 2026
Loren literally was the best . Give this man a raise, he checked me put and made my day.
I love the way the store is set up now.
Rachel B
September 04, 2026
There’s no point in making a reservation because you will wait an hour since all of the staff will be behind the curtain ignoring customers. Why are people not rotated so that there is an even number of people serving customers in the front and doing repairs in the back? And then, once we get John B to actually help us. He has us sit there for 30 min while he types on his computer and then tells us that there’s nothing they can do because they cannot do catastrophic damage replacements for Apple products at Best Buy. He knew that the phone could not be plugged in upon immediately looking at it, and he said this aloud himself, but he wasted our time there anyways. Lost 90 minutes of our lives and will not return.
Response from Best Buy
September 05, 2026
Hello,
Thank you for taking the time out of your day to leave a review. Not having an appointment time honored is really frustrating, so it's understandable to be disappointed in this experience. If you would like to formally document your concerns, please reach out to us on social media with a message. Please include Google Review 218245 when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport