Service here is non existent, stand around for 10 mins. Get told by 4 different employees "do you need help, okay let me get someone". 4 employees to get ANOTHER employee just to grab an item i need because they dont have them on the showroom floor for whatever reason. It shouldn't take 20 minutes to walk in and buy 1 item
Response from Best Buy
June 29, 2026
Hello Blake,
We can see why you’d be upset with such an excessively long wait for help. We want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #179869 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/seYn8U)
• Twitter/X (https://bby.me/WIssUs)
• Instagram (https://bby.me/w00Xmc)
Steven was great! He helped me choose a mic for my camera/phone that included everything I was looking for. Was very informative and kind!
Prepare to stand in line for 30 minutes well employees walk around
Response from Best Buy
June 25, 2026
Thanks for sharing this review. We're concerned to hear that it took longer than expected for you to make your purchase. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/qQqq8d), Twitter/X (https://bby.me/REshVv), or Instagram (https://bby.me/Yxa9nQ). Please include the Google Review reference number #178122 when reaching out.