They had the inventory when you're looking for something other stores don't have it in stock
Service here is non existent, stand around for 10 mins. Get told by 4 different employees "do you need help, okay let me get someone". 4 employees to get ANOTHER employee just to grab an item i need because they dont have them on the showroom floor for whatever reason. It shouldn't take 20 minutes to walk in and buy 1 item
Response from Best Buy
June 29, 2026
Hello Blake,
We can see why you’d be upset with such an excessively long wait for help. We want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #179869 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/seYn8U)
• Twitter/X (https://bby.me/WIssUs)
• Instagram (https://bby.me/w00Xmc)
Steven was great! He helped me choose a mic for my camera/phone that included everything I was looking for. Was very informative and kind!