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Frequently Asked Questions About Best Buy Fort Myers
How do I check product availability at the Fort Myers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Myers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Myers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Myers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6971 reviews)
Pizza P
November 11, 2026
1 out of 5
Customer service is so bad here. The dudes that work here walk around like they're at home chilling. Brother I need my service.
After 20 minutes of waiting the front door lady is like "No ones helped you yet??" no. I can see them all hanging out and even walking past me.
Anyways she finally gets someone and he walks probably the slowest and nonchalantly possible, just to tell me the phones not in stock. Waste of time.
Best buy kinda bad now. If it wasn't for the credit card I wouldn't of even came back.
Gonna stick to ordering online at this point, I don't even want to interact with their employees
Response from Best Buy
November 11, 2026
Hey, there!
Thank you for sharing your experience. We can appreciate wanting timely assistance and understand the value of receiving attentive service when visiting the store. Our team is happy to formally document your feedback and address your concerns, as Best Buy strives for the best possible customer service in every interaction. Please send us a message via social media. Be sure to include "Google Review #253628" when sending us the details.
Our team can be reached on any of these platforms:
Facebook (https://bby.me/KQtxuX)
Twitter/X (https://bby.me/Im0ACa)
Instagram (https://bby.me/KBmHos)
Steven G
November 06, 2026
5 out of 5
Really great place to dine and relax.
Brian H
November 06, 2026
4 out of 5
Helpful employees
Tazmine H
November 05, 2026
1 out of 5
Had a Geek Squad appointment on 11/5/2026 @ 6:40PM I arrived at 6:30 and got checked in. I waited approximately 40 minutes to be called for my appointment. As soon as I get to the counter the representative says he can’t fix the phone “ same day “ due to time. The store didn’t close until 9:00PM I was called to the desk at 7:04PM. Doesn’t seem like Geek Squad can fulfill same-day repairs as a third-party vendor and probably shouldn’t have a contract with Apple. I have used third-party repairs on electronics, but this Best Buy just happened to be the worst. Associate by the name of William in the front of the store was very rude as well. Save yourself the time and just drive to your nearest Apple Store for any repairs!