Best Buy Fort Myers

My experience is limited to the Car Radio and GPS installation shop at this store. I had purchased a $900+ JVC radio. I also requested a simple modification to allow another radio to interface with the new radio. JVC said it could be done. The technician told me he had only been doing this type of work for a little over 2 years. After several hours, the job was done, and the radio worked perfectly. But the additional request to allow the other radio to feed into my new FM radio was a total failure. The technician had several excuses, but ultimately I was without the radio I wanted to use, and had used for many years with my original radio. I next tried a specialty car radio business, and they were able to get it working fine after paying them $400. I found the other technician working in the shop, while more experienced, to be sullen and unpleasant.

My MIL bought a new fridge and paid for the service plan. Now the fridge is on the fritz. She calls the number and gets the run-around. First they deny that she has the service plan. Then she shows them the receipt proving so. Now they don't have anyone to do it for two weeks. Then because they didn't have a record of it they want to refund her the service plan fee and re-do it new. She doesn't like it but agreed. They refunded her 80% of what she paid for some reason. Now she is out the extra to get the plan active again. Even the people at the store know how terrible their service is. They commiserate with her but don't offer any kind of help. This is an example of things that set normal people off to violence. Shame on you for taking advantage of an elderly woman. Shame on Best Buy. Don't go there.

Excellent customer service and they have anything you need electronic wise.

Buena comida cubana y excelente servicio, mal estado de edificio