Jaleel K
November 24, 2025
It's honestly pretty amazing how forcefully your phone system operates in pushing customers away from actually talking to someone. I mean you have to understand that "go online" isn't equally likely to reach your competitor, it's essentially guaranteed.
Merita R
November 24, 2025
Manny fue muy vendedor, me ayudó a conseguir lo que quería
Beverly P
November 22, 2025
I have been with Best Buy for many years and just recently have had very bad experiences, expecially with a microsoft product that they sell you when you purchase an Ipad and then I returned the Ipad and they would not credit me the $149.99 for the microsoft. Instead they give me these numbers to call, all records no real people. then I go on line another trap to suscripe to microsoft then I call Best Buy in Ft Myers, they let a record take over no person. I need a real person to take care of this problem, I am home with covid now and cannot go back to the store. The recordings have to go and so does the Ai, we want real people to talk to when we are experiencing problems
Response from Best Buy
November 22, 2025
Hi, Beverly,
Thanks for taking the time to leave a review. I can certainly understand wanting live support when reaching out.
So that we can take a closer look, please send us a private message on social media. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please be sure to reference the phrase “Google review #73157” when messaging us.
Daniel S
November 22, 2025
Extremely helpful love how they greet you when you first walk in everyone did a great job and helping me find what I needed