Every employee was very helpful, especially appliances and the television personnel.
Jessie M
February 27, 2026
If I could give zero stars, I absolutely would. Calling the store is a complete joke. You get stuck with some useless AI system and there is no way to reach an actual person at the store. It hung up on me six or more times after I repeatedly asked to speak to someone. When I finally got through, I was sent to a call center where the representative spoke broken English and clearly could not help me. Beyond frustrating and a total waste of time.
Best Buy do better! 👀
Response from Best Buy
February 27, 2026
Hello and thank you for reaching out and sharing your feedback. We would like to answer any questions you may have and help assist if needed. If you have a moment, please reach out to us on Facebook (https://bby.me/y4pv08), Twitter/X (https://bby.me/mcc72z), or Instagram (https://bby.me/jvhuyy). When reaching out via social media, be sure to mention that it's in response to Google Review number 122506.
Thank you.
Mohammd o
February 26, 2026
The worst customer service ever, I asked the employee ( Gave from Verizon) for help and he was pointing to the item with his feet and the worst part when they called the supervisor (Loren Best Buy employee), it turned to be the supervisor more ignorant than the employee, every time I go there I say that’s a last time, I don’t know how they chose their employees.
Response from Best Buy
February 26, 2026
Hello,
Thanks for sharing your feedback with us. We can understand not being able to get the assistance that you were seeking, isn't a welcome experience. We'd be happy to look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/owdbn5), Twitter/X (https://bby.me/icdjr4), or Instagram (https://bby.me/bcj92l). Please also refer to your "Google review #122215" in your message.