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Best Buy Fort Myers
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Fort Myers
How do I check product availability at the Fort Myers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Myers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Myers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Myers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6736 reviews)
Emily
April 04, 2026
1 out of 5
Drove an hour after calling about a products availability to be told they no longer have it and they couldn't even find it, so it goes to show how well they keep track of their inventory. We were trying to ask about other dishwashers and they could care less about making a sale.
Response from Best Buy
April 04, 2026
Hello, Emily,
Having a return declined in store can be difficult. In cases of E-Bikes they can have limitations due to the cell battery that are broken down on our Return and Exchange Policy online at https://bby.me/nBOj5g . This does detail Electric Bikes with 300 Watt or greater batteries as not being able to being a returnable item. If you would like to chat with us for support please reach out to us on any of our social media profiles below with Review 138261.
Facebook (https://bby.me/Cmgm7b)
X (https://bby.me/i0R4xQ)
Instagram (https://bby.me/KJe5MB)
kelsy o
April 04, 2026
1 out of 5
Absolutely unacceptable experience at the Fort Myers Best Buy.
My mother ordered a $2,600 gaming PC and monitor for pickup. Within ONE HOUR, she was notified it had already been picked up, by someone who was NOT her.
When she went to the store, staff first claimed someone showed ID and the barcode. Then management reviewed footage and admitted the item was NEVER EVEN IN STOCK.
So let me get this straight:
You sold an item you didn’t have, marked it as picked up, and are now refusing to refund the customer?
She has now had to call the sheriff while standing in the store.
This is beyond poor service, this is a complete breakdown in security, inventory control, and customer protection.
Do better.
Response from Best Buy
April 04, 2026
Hello Kelsy,
Thank you for sharing feedback on your mother's recent visit with us. It's concerning to learn their order process hasn't gone as seamlessly as we'd expect.
We would love to look into this further. Please have your mom reach out to us on Facebook https://bby.me/3xTKOG, Instagram https://bby.me/K8koNu, or Twitter/X https://bby.me/j8IZMw. Be sure to mention the Google review 138458.
Makayla S
April 04, 2026
5 out of 5
10/10 customer service, love coming here for everything I need.
Laurie
April 02, 2026
3 out of 5
This review is for the Lively jitterbug phone service through Best Buy. Everything is reasonable except oh my gosh update the Lively website. Every visit to pay my mom's phone bill the website is so very slow! This has been for all the years we've been with the service. Best Buy it's time to put some money into improving the response speed of the Lively service website please. Ugh
Response from Best Buy
April 02, 2026
We understand the frustration when you have not had a good experience with the website. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/7mktKz), Twitter/X (https://bby.me/U44KXf), or Instagram (https://bby.me/kFo1TS), and mention your Google review, 137719.