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Best Buy Fort Myers
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Fort Myers
How do I check product availability at the Fort Myers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Myers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Myers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Myers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6744 reviews)
Suzanne K
April 11, 2026
1 out of 5
FLEW in last night from Pennsylvania to our home on Pine Island to attend an event this evening. Brought my elderly father with us. Had a neighbor drive us to Best Buy & purchased a 65" tv. We needed a tv here anyway. But, especially to keep my dad occupied while we attend the event. There is too much walking for him to join us. Arrived home with the tv today to home to find #1 NO remote control or screws for the legs. #2 TV did not match the box, which appeared to have been previously opened.
We have NO vehicle at the time to drive to Ft. Myers & retrieve a new remote control. My father will sit & watch tv all day, but will wander without it. We have NO backup plan for my Dad, & will have to eat our tickets.
We FLEW HERE FOR NOTHING! Event tickets, PLANE TICKETS, pet sitter expenses, on & on!!! The first rep we spoke to hung up on us. The 2nd said there was nothing they can do. We WILL be returning the tv in the am & calling the corporate office on Monday!!!
THANKS FOR NOTHING but terrible service!
Response from Best Buy
April 11, 2026
Hello there, Suzanne!
We definitely understand concern when receiving at TV that isn't as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #140730 in your message. You can find us here:
Facebook (https://bby.me/q3wC5w)
Twitter/X (https://bby.me/peR0hK)
Instagram (https://bby.me/ZdGT9E).
Samantha S
April 06, 2026
5 out of 5
I’m VERY HAPPY and impressed with the Geek Squad at this Best Buy!!! I had an iPad that was stuck in a black screen that I was told by two different ubreakifix places that it was not salvageable. Best Buy took me as a walk in and fixed the iPad in 20 minutes and didn’t charge me!!! They are so sweet and kind and honest and they made my day. I’ve had the iPad for a long time and it had sentimental value to me so it meant a lot to me that they were able to save it. Highly recommend this location to anyone needing service.
Joette H
April 06, 2026
5 out of 5
Nice store . Good selection. Friendly staff. I needed some cables, and they had them in stock.
Roberto T
April 06, 2026
4 out of 5
30+ minutes waiting for Geek Squad when all I need is a credit to replace something they couldn't repair. This could have been done in less than 2 minutes. Pretty ridiculous. People have stuff to do and shouldn't have to sit around when they don't need a repair. Give people the money you owe them and move on to the next.