Best Buy Fort Myers

When told to contact the store for geek squad it transfer you to a nationwide number. Which has a guy that refuses to look up your account then just makes you leave a message. He didn’t want to help at all and then says don’t get mad at me even though he’s refusing to even look up to see what the issue is then he hangs up on you. I called back had an India girl I believe which tried several times to contact the store only for it to go to messages again and again. She was far more helpful than the guy which totally refused any service at all. This store is the worst for geek squad with appointments all booked and when you do have an appointment you still sit an hour. Then CEO’s wonder why companies are fading well you hire a guy for customer service that doesn’t even know how to look up a repair order then wants to just push you to a voice mail. I can pretty much see him with his feet up playing on his phone just hanging up on people all day so sad wish circuit city or sound advice was still around they were always ready to help….

Purchased a TV I actually like price was OK. Not impressed with the service that helped us kind of rude.

Clean and polite salespeople! Hey! It's Best Buy which means fun!!!!

It has been a while since I have been to Best Buy and it will be never before I return. What kind of electronics store doesn't carry follow up products like blank cda for computers or games for the game systems they sell. But according to them you can order it online. I can also order it from the lowest bidder from a quick internet search. Oh but you can buy high end expresso machines there. No in-store cds, games, movies or common computer accessories. I definitely will not return.