I got a credit card from them and they charged me for not using the card after I was told from an employee that it was a free service I paid everything i purchased left the country for 2 months when I came back I had a over due charge of $105 dollars and they won't let you cancel the card unless you pay it,then you have to call a automated call that makes you go threw a whole menu just to find out that you have to say cancel the card then it says you want to close the account, and after 10mins 105 dollars I no longer buying anything from bestbuy because of this scam,ill just go direct or Amazon from now on.
Response from Best Buy
October 08, 2026
Hello, thank you for leaving us a review. Knowing your bill will be accurate is important. We would like to document this on our corporate servers for you. Can you please reach out to us on Facebook (https://bby.me/h82j16), Twitter/X (https://bby.me/KZ8M26), or Instagram (https://bby.me/vIjhLk) with more information about your experience? Please begin your message with "This is regarding my Google Review #232468".
Minerva D
October 06, 2026
Exceptional. Great customer service.
IT, CS was Great!
He? saved me time by applying my battery on the spot!!!!