Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4119 reviews)
Patrick B
November 24, 2025
5 out of 5
Best buy is best buy. Always wonderful knowledgeable staff
Christine *
November 23, 2025
5 out of 5
Joey was so helpful. He helped with the new cell purchase and transfer. Explained about the refund on the exchange of cells and with other questions we were in need of clarification.
Brian s
November 22, 2025
2 out of 5
Bought a camera here.. Was in a rush for Halloween.. List the receipt.. If course I have like five accounts because they keep opening a new one with me I couldn't use my new card because they couldn't find it after 45 minutes.. only to get home to call to have them find it in no time.. so go back to upgrade to different model on unopened item.. and they say they can't because they didn't know the sold it.. but at least they were able to find my card this time.. anyways.. Only go here if you can't wait the two days for Amazon or Walmart+..
Response from Best Buy
November 22, 2025
Brian,
We share your frustration and would be happy to investigate this further. To do so, please send a private message stating that you are responding to Google Review 73019 via Facebook (https://bby.me/3txnkk), Twitter/X (https://bby.me/0takbt), or Instagram (https://bby.me/4rx8ci).