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Frequently Asked Questions About Best Buy Gainesville

How do I check product availability at the Gainesville Best Buy?
How do I check my order status?
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gainesville stores’ holiday hours?

Recent Reviews

4.1
(3983 reviews)
gwen h
April 25, 2025
5 out of 5
Fast and friendly customer service wide variety and selection and they’ve got some great sales right now
Janet C
April 25, 2025
5 out of 5
Very friendly and helpful employees. They helped me find exactly what I needed and didn't try to upsell me. Wonderful experience ✨
tawny m
April 25, 2025
4 out of 5
Overall service was great...obviously not enough help in/at geek squad..the wait even after signing in was ridiculous..especially for the elderly/infirm....I love Best Buy but please improve this issue..thanks for asking my opinion..
P N
April 21, 2025
1 out of 5
I will never shop here again. I will never do business with best buy again. I hope you go out of business and take your Indian call center with you. I wasted 10 minutes speaking to foreign people when I just wanted to know from the store that I dialed if they'd have a camera tomorrow. Since best buy doesn't value American workers or service I will never do business with them again. Do not expect service when you call. It's routed to people that can't speak English. Horrible experience. Never again.
Response from Best Buy
April 22, 2025
Hello. I do understand your frustration with not being able to contact the store directly. If the store is unable to pick up the call at the time of calling, your call is routed to our support line where a qualified Agent can provide support for your situation. You may also reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and one of our agents will be glad to help assist. When you message us, please include your full name, phone number, email, and a copy of your Google review number #65065007. Best, ^Allison

About Best Buy Gainesville

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