Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4146 reviews)
BennyBad32
January 06, 2026
5 out of 5
It's best buy, good selection and good service
Dana P
December 29, 2025
3 out of 5
I ordered online from this store and they shipped me someone else's order so I had to drive 1½ to this store( kinda defeated the purpose of ordering online) to exchange the item for the right one is ordered only to wait in line 45mins because they dont have a customer service or return line only regular checkouts. The store was packed with people. Staff was super friendly though and the exchange was made to the right item I order . The item purchased in pic. They had originally sent the the regular switch2 no mariokart
Miriam G
December 28, 2025
2 out of 5
Crappy customer service. Some kid who worked there approached me and asked “what’s up?
Mark T
December 27, 2025
5 out of 5
I needed a new phone and went to Best Buy in Gainesville Fl. Best experience ever in Best Buy. All because of Daniel who spent the time explaining the phones. Took the time to make sure I got what I needed and help set up my new Samsung. I left feeling extremely satisfied and appreciated the service that was given. Daniel could teach others about service what a great experience. 👏 👌