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Best Buy Gainesville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4173 reviews)
jessie s
February 19, 2026
1 out of 5
I really need someone from your store to contact me (I could not stop by the store cause I moved our of Florida). I have been trying to contact your store through all ways I can. According to what I was told by the customer service, your store should already see thousands of notes for my request. It is either your store ignores the notes or the customer service is not doing its job that I have to use this way to push this process forward which is absolutely absurd. Anyway, I do need help from your store and it would be helpful if you can do the job.
Response from Best Buy
February 19, 2026
Hello, Jessie,
Thank you for reaching out to us here to share your feedback. We understand how important support can be, and we would like to take a closer look into this with you to assist in any way possible. Please send us a private message or DM at the following Social Platforms with Google Review# 119287.
Facebook (https://bby.me/gwblqc)
Twitter/X (https://bby.me/hn3g5d)
Instagram (https://bby.me/bhb4wj)
We look forward to assisting you there.
TJ P
February 17, 2026
4 out of 5
They have everything electronic. Customer service is everywhere. You don't find that anymore.
Courtlin
February 15, 2026
1 out of 5
"On February 12th, 2026, I purchased a high-end CyberPowerPC (Intel Core Ultra 9 / RTX 5070 Ti) at Best Buy Store #559. While the staff at #559 saw the system was available and took my $2,621.49, the subsequent handling of this order has been a masterclass in corporate incompetence.
The Gainesville, FL Best Buy (3750 SW Archer Rd) created a shipping label on Feb 12th, yet they apparently failed to actually attach that label to the merchandise and hand it to FedEx. My delivery has now been pushed back to the Feb 16th–19th window. To add insult to injury, the system informs me that if I don't have my property by March 1st, they'll simply 'issue a refund'.
Let’s be clear about what is happening here:
Best Buy Corporate is holding thousands of my dollars interest-free while providing zero accountability for their logistical failures.
The Gainesville Location is sitting on high-value merchandise that I have already paid for, showing a complete lack of professional urgency.
Store #559 facilitated a sale that the rest of the company is now failing to honor.
I am tired of consumers being told to 'wait and see' while corporations hide behind 'system glitches.' If the PC wasn't available, it shouldn't have been in the system. You owe me 16 days of interest and 16 days of lost productivity. Take responsibility for your failure to perform. This isn't just a shipping delay; it’s a total breakdown of service from the store level to Corporate headquarters."
Marilee b
February 12, 2026
4 out of 5
Nice staff but was not happy with my purchase so I had my son buy it from me. Less driving and stress for me