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Frequently Asked Questions About Best Buy Gainesville

How do I check product availability at the Gainesville Best Buy?
How do I check my order status?
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gainesville stores’ holiday hours?

Recent Reviews

4.1
(4146 reviews)
BennyBad32
January 06, 2026
5 out of 5
It's best buy, good selection and good service
Dana P
December 29, 2025
3 out of 5
I ordered online from this store and they shipped me someone else's order so I had to drive 1½ to this store( kinda defeated the purpose of ordering online) to exchange the item for the right one is ordered only to wait in line 45mins because they dont have a customer service or return line only regular checkouts. The store was packed with people. Staff was super friendly though and the exchange was made to the right item I order . The item purchased in pic. They had originally sent the the regular switch2 no mariokart
Miriam G
December 28, 2025
2 out of 5
Crappy customer service. Some kid who worked there approached me and asked “what’s up?
Mark T
December 27, 2025
5 out of 5
I needed a new phone and went to Best Buy in Gainesville Fl. Best experience ever in Best Buy. All because of Daniel who spent the time explaining the phones. Took the time to make sure I got what I needed and help set up my new Samsung. I left feeling extremely satisfied and appreciated the service that was given. Daniel could teach others about service what a great experience. 👏 👌

About Best Buy Gainesville

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