Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3964 reviews)
Alex E
March 16, 2025
5 out of 5
Good customer service had the dji products I was looking for
Daniel L
March 12, 2025
5 out of 5
Los productos son de buena calidad. Solo que son un poco más costosos que en otras tiendas
A-M B
March 12, 2025
1 out of 5
Terrible store. It's a crap shoot if you will get a knowledgeable sales person or waste your time like I did returning 3 monitors before finally buying one directly from Samsung.
OH and they don't give military discounts!
Response from Best Buy
March 12, 2025
Hey there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience receiving support in-store. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64919190" and share your full name, email, and phone number.
Thanks,
^Jacob
Justin H
March 11, 2025
5 out of 5
I'm disabled and the park and pickup was very efficient and secure. I needed a new laptop, placed order online and it was ready in 12 min. The pickup has you show a code on your phone for verification so I felt more secure than some pickups. The person who delivered the item was very friendly and pleasant.