Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4162 reviews)
Jasmine L
February 04, 2026
2 out of 5
Just a bunch here of hot air up my yiu know what for no reason. Nothing working...mobile stuff was a waste of money for the z fold.
Response from Best Buy
February 04, 2026
Hello, Jasmine!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience shopping for the Galaxy Z Fold. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #112818" for reference. You can find us here:
Twitter(X):
https://bby.me/rude8m
Facebook:
https://bby.me/yzj9hf
Instagram:
https://bby.me/htulwh
Roberto C
February 03, 2026
5 out of 5
Kimi in the Gainesville Best Buy was super helpful with my purchase and helped me find everything I needed. Very polite and well spoken!!!!
Brandy B
February 02, 2026
5 out of 5
We bought a t v and when we got it home and turned it on, we found that in the screen was a cracked. The gentleman at Best Buy gave us no problems in returning it. And trading at for a new one. They were very helpful
Brett H
February 01, 2026
5 out of 5
Before you buy a TV, it’s worth it to go in and talk to Baileys. Guy knows his stuff.