Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4314 reviews)
Charlene R
November 05, 2026
2 out of 5
Do not give this store unnecessary personal information. I would not shop there again. They seem to have an information sharing issue. If you want additional information hack someone else.
Response from Best Buy
November 05, 2026
Hi, Charlene,
Thank you for reaching out and making us aware of the situation that you experience. We try our absolute best to keep all of our customers safe. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices.
Please reach out to us in a private message on our socials:
Facebook (https://bby.me/7MdAHH)
Twitter/X (https://bby.me/XRaZ2l)
Instagram (https://bby.me/acpx3z)
Please mention your review #248997, so we can further assist you.
madeline a
November 03, 2026
5 out of 5
Malik, who works in Computers was absolutely fabulous. He didn’t even make me feel stupid for not knowing what to do with my iPad magic keyboard. Thank you Malik five stars for you, sweet man.
TheBodybuildingVegan
November 02, 2026
5 out of 5
I had an issue with a pair of headphones not working. Anthony S. was able to guide me to a better pair and help me make the exchange. Very grateful for his time and expertise!!!