Most employees were very indifferent, waited almost an hour on pickup order. Tv didn’t even come with a remote or power cable? How does that make sense? it’s a customer return/open box item, it should come with everything, and if not that should be disclosed, which it was not. Now I have to wait on the remote and power cable I had to order separately to see if the tv even functions properly.
Tuve tiempo de espera por un asesor de ventas de laptop
Christopher M
July 16, 2026
Been coming to the stores for many years and have always had a great experience. Recently, I used my total membership to have geek squad diagnose some issues with my desktop and Stefano and Jose went above and beyond to save the components that could be saved and guided me to buying a new motherboard and PSU. The total membership is definitely worth it and I will continue being a loyal customer to Best Buy!