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Best Buy Jacksonville North
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Jacksonville North
How do I check product availability at the Jacksonville North Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jacksonville North stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jacksonville North Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2969 reviews)
Marci D
September 13, 2025
1 out of 5
Three different times out of three over the last year, no one around or willing to assist. And the store was NOT busy. Everyone paired up or in small groups, standing around, talking. First time was during the 2024 holidays so I gave them the benefit of doubt. Nope; just shoddy customer service and lazy employees.
Response from Best Buy
September 14, 2025
Good morning, Marci,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience while looking for support in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #43116" for reference. You can find us here:
Twitter(X):
https://bby.me/mppdxf
Facebook:
https://bby.me/n9dhok
Instagram:
https://bby.me/np4sjg.
Bryan M
September 13, 2025
5 out of 5
Good store with a good selection. I bought a gaming computer and the transaction was straightforward and enjoyable.
Rusty W
September 11, 2025
5 out of 5
Able to get what you are after without any hassle whatsoever. Employees are nice and accessible.
Cheryl M
September 06, 2025
5 out of 5
I would like to mention and say thank you to Matthew who works at the River City Best Buy Location (Store 1475). He took time out to talk to me about the IPad Pro versus a MacBook. He is very knowledgeable about Apple and Apple products (despite him being a Windows and Lenovo user…. I won’t hold that against him🤭) Prior to Matthew coming over there was a guy that was wearing a black polo style shirt with the Apple logo basically blew me off and made sure he kept his distance anytime he felt I was going to approach him to ask questions. He eventually walked away. Matthew came over and helped me narrow down what I will best work for me. Now I see why he has five stars on his collar. He deserves all of them and more. I truly appreciated his time, knowledge and professionalism.