A worker came up to me, asked if I needed help then when I told him what I was looking, had no idea what the item was looking for, looked around confused, called for help and then left me standing there while he walked away.
Found what I needed online cheaper on Amazon so I’m gonna just do that now. It’ll probably arrive quicker at this rate.
Asked for usb to USB and they said they didn't have it.
They did.
Response from Best Buy
April 21, 2026
Hello, John,
We know that not being advised correctly about inventory in our Jacksonville, FL Best Buy location can be difficult. We would be glad to chat with you further to investigate this experience if you would like to reach out to us on any of our social media profiles below with Review 144275.
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