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Frequently Asked Questions About Best Buy Jacksonville North

How do I check product availability at the Jacksonville North Best Buy?
How do I check my order status?
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville North stores’ holiday hours?

Recent Reviews

4.0
(2889 reviews)
muttt W
June 03, 2025
4 out of 5
Found everything I was looking for
West W
May 24, 2025
1 out of 5
Brought my daughters car in to have front and back dash cam installed. When I spoke to the tech before installation, I told him it was important that they didn't run the wires across the air bags in the frame, but he didn't listen. The job was done shoty and they tried to cram all the extra wires into the roof instead of down at the firewall. When I confronted them about running wires across the Air bags and that this was a safety hazard they didn't care and said they do it all the time. The manager "Ray" said their people were trained on this and sent to school. So I called The Toyota service department at Arlington Toyota just to verify and the tech said no you never run wires across the air bag. I told Ray I wanted to speak to his manager , he said they were on medical leave (or something to that effect) and I asked who was above that and he said Corporate. I told him I wasn't signing for the work since it was exactly the opposite of what I asked them to do, and I would be reaching out to my lawyer about this. He asked me to step outside (not sure why) but I stepped out to call my lawyer. When I came inside I was just ready to leave, they make you prepay for the crappy work they do so they basically stole my money at this point. Ray says to wait, the installation manager is going to come talk to me. My Appointment was at 10:45 am at this point its 12:30 pm. they had me stand around in the garage for another 30 mins until I finally just gave up and left at 1 pm. No one was coming to talk to me. I will be fileing a complaint with the BBB. I now have to find a place to fix the crappy work they did and made my daughters car unsafe to drive. Thanks for not knowing your job. Attached is how it should have been ran. They Charged me $107 to screw up the installation.
PierreandMichele S
May 17, 2025
5 out of 5
In and out.
Da C
May 16, 2025
1 out of 5
Poor service

About Best Buy Jacksonville North

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