header_logo

More to Explore

Frequently Asked Questions About Best Buy Jacksonville North

How do I check product availability at the Jacksonville North Best Buy?
How do I check my order status?
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville North stores’ holiday hours?

Recent Reviews

4.0
(2799 reviews)
Dr. M
January 15, 2025
4 out of 5
no digital voice recorders in stock
EDGAR L
January 11, 2025
1 out of 5
Didn't go to this place.
Response from Best Buy
January 11, 2025
Good Afternoon, Edgar. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64667642" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
C. K
January 10, 2025
1 out of 5
The worst customer service ever. I purchased a gaming pc for my son. Was promised a delivery date three times. No results. Then I was told the back end team was working on making sure we received it. Two weeks later they sent me a refund instead of the PC. Now my 11 year old has been crushed because best buy spoiled his Christmas. Even when I went to the north Jacksonville store the manager acted like he did not care. Same with the associate that was at the counter. the store team or online chat team did not offer a solution. You would think if you spent $1000.00 they would at least offer a similar product. Never purchase for here again. They don't care. Bad business and customer service.
Response from Best Buy
January 10, 2025
Good Afternoon, Kirby. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64663886" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Vashcm M
January 09, 2025
1 out of 5
I was highly dissatisfied with the geek squad not knowing how to pair my new AirPods to my phone. The man kept telling me I needed to update and I was in there for about another 30 to 45 minutes for nothing when I got home I charged it up like they told me to. It still was not working so when I press the white button in the back it paired immediately how did they not know that and they called themselves the geek squad please just go to the Apple Store these people are clueless.
Response from Best Buy
January 10, 2025
Hi, Vashcm, Getting assistance from knowledgeable associates is important. I am disappointed to hear that this was not the case and would like for our team to investigate this further. Please send a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64642166. Thanks, ^Tina

About Best Buy Jacksonville North

bestbuy.com