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Frequently Asked Questions About Best Buy Jacksonville North

How do I check product availability at the Jacksonville North Best Buy?
How do I check my order status?
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville North stores’ holiday hours?

Recent Reviews

4.0
(2846 reviews)
Red D
March 30, 2025
3 out of 5
Like Radio Shack, Circuit City, K-Mart, etc. I just don't see Best Buy stores remaining open in a few years. I think they need to work on their online sales and home delivery game if they want to survive long term.
Response from Best Buy
March 30, 2025
Hello, Thanks for sharing your feedback with us. I am not sure what happened to prompt this, but I'd like to have our corporate team review this further with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what happened. Please also mention your "Google review 64985611" in your message to us. Sincerely, ^Melissa
Derek L
March 26, 2025
5 out of 5
Helpful staff, good selection and good prices.
Eddie D
March 25, 2025
4 out of 5
Good products and good prices, knowledgeable staff
kristi h
March 25, 2025
4 out of 5
The first time we went there to buy a laptop the sales person didn’t seem very knowledgeable. I did my own research and even asked another customer! Also went there to get an iPad screen replaced. Made an appointment, but when we went there was no staff. The manager was helpful though. When we went to pick it up the customer service was great. Hit and miss with this place I guess.

About Best Buy Jacksonville North

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