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Frequently Asked Questions About Best Buy Jacksonville North

How do I check product availability at the Jacksonville North Best Buy?
How do I check my order status?
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville North stores’ holiday hours?

Recent Reviews

4.0
(2802 reviews)
Bill C
January 23, 2025
2 out of 5
I want to buy a TV set, couldn't get any help, ask for help gentleman said he'd be right back and never came back 25 minutes later I left
Response from Best Buy
January 23, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64720863". Full Name E-mail Address Phone Number Regards, ^Josh
Ernest G
January 18, 2025
3 out of 5
It's a slow day for a Saturday here. The open box TVs are in the center of the store... straight ahead a bit after entering the store. Only a few of the open box TVs have prices. Had to wait for an associate to find out the price. It took a while but he's very helpful. Didn't end up buying. I was told return policy was just 14 days. Extended warranty was $280 for the TV I like. Will just wait for a sale in Costco which has 4 yrs extended warranty included.
Response from Best Buy
January 19, 2025
Hello, Ernest. Thank you for taking the time to leave your feedback with us regarding the location and no pricing of some open box items. We take your feedback seriously and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64705200. Best, ^Allison
Dr. M
January 15, 2025
4 out of 5
no digital voice recorders in stock
EDGAR L
January 11, 2025
1 out of 5
Didn't go to this place.
Response from Best Buy
January 11, 2025
Good Afternoon, Edgar. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64667642" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey

About Best Buy Jacksonville North

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