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Best Buy Jacksonville North
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Jacksonville North
How do I check product availability at the Jacksonville North Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jacksonville North stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jacksonville North Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3053 reviews)
Steff
January 14, 2026
5 out of 5
Will only by tech at best buy
Charles W
January 04, 2026
3 out of 5
Need more registers
Response from Best Buy
January 04, 2026
Hello,
Thanks for sharing this with us. We understand that having more registers open, could make your visit better.
If you can send a private message on one of our social media platforms, Facebook (https://bby.me/91ar20), Twitter/X (https://bby.me/hte7yd), or Instagram (https://bby.me/4oysyq), we'd be happy to look into this further with you. Please also include a reference to your "Google review #100194" in your message.
Deborah L
January 03, 2026
5 out of 5
I bought a flash drive and I couldn't figure out how to get my pictures on it. So, I went back and they told me to have a seat somebody would be right with me. I waited maybe 5 to 10 minutes, which I didn't mind. I didn't make an appointment and he was helping someone else. When it was my turn, I told Nicolas what my problem was. He looked it over and realized for me, Google stuck my pictures in a cloud. I didn't know I had a cloud. He was able to figure out how to get my pictures on the flash drive and told me to bring my lap top up there and he would help me to put them on it. He was very friendly and professional. I hope he remembers this old lady when I take my lap top up there. We bought our phones from them about a month before that, And about a week after that I cracked my screen protector and they replaced it for free. Everyone is so friendly and helpful. I highly recommend this place.
Jo D
January 02, 2026
5 out of 5
Generally I'm not a fan of best buy because of my experiences in the Orange park store, however this store gave me new hope. The staff at this store are helpful, friendly and patient. The crew over at the TVs are wonderful and have a good working relationship which shows. Just tell them what your looking for and they are on it with your budget in mind. They will walk back and forth across the department with you answering all your questions. James and Wilburn are a great team!