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Best Buy Jacksonville North
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Jacksonville North
How do I check product availability at the Jacksonville North Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jacksonville North stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jacksonville North Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3017 reviews)
Francine Z
December 02, 2025
4 out of 5
Came in here the other day to get a pair of Meta VR goggles for Christmas. I'm not very savvy regarding any type of electronic toy, and less so about the Meta products so I needed a lot of help. I was greeted quickly at the door and said I'd like to find VR GLASSES. The young man who greeted me looked at me incredulously and said, GLASSES??? I almost shrunk and walked out 😄 I explained I was looking for the Meta Headset and he said, well those aren't anything like glasses! Oops. My bad. Anyway he directed me to the correct counter. I explained to the next young man at the headset counter letting him know I wanted the Meta 2 not the 3 because we would never play games. He handed me the 2s. I asked about the return policy because I was purchasing them so far before Christmas. He just said 30 days and turned away. I'm like, oh OK, maybe I should wait then because they wouldn't be opened till Christmas. Then he sort of woke up because I was going to walk away. A co worker said everything purchased during this time period had an extended return policy good till Jan 7th. Then I asked about the optional free software that comes with these $300 glasses and how long that was good for. Whew, he was a bit pained that I was asking so many questions but I finly got the answers I needed. Overall it was an OK experience but I definitely felt out of my element and probably wouldn't return to this particular store. By the awa, the store wasn't busy except for the employees who were on their phones.
Wendy J
December 01, 2025
4 out of 5
Really fast service when ordering online to pickup...would give 5 stars for that, 4 stars for selection of items, and 3 stars for the customer service / employees.
Orbin R
November 30, 2025
5 out of 5
It's Best Buy. They have electronics, computers, tvs, and other items. Catch their deals
Matt P
November 30, 2025
5 out of 5
Easy retur. Only needed my phone number.