Lashonda S
November 14, 2025
I ordered online. The service was very quick.
Shaneel S
November 09, 2025
The return policy is absolutely ridiculous. I am so beyond annoyed. I ordered toner online for pick up because I needed it same day, and it showed that one toner was available. After I ordered, I received an email stating that the toner was not in stock. I tried canceling over the phone and the wait time with the phone call was such a waste of time. I waited over an half an hour to cancel my order and I was transferred 4 times (given the run around about which department had the ability to cancel.
Response from Best Buy
November 09, 2025
Hi, Shaneel,
Thanks for sharing your review. We understand how important it is to be able to cancel your order easily and would like to discuss this further.
Please reach out to us through private message on Facebook (https://bby.me/q7aw49), Twitter/X (https://bby.me/2eqi0p), or Instagram (https://bby.me/4y1lgx). Please be sure to mention "Google review 66883." Thanks!