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Best Buy Saint Johns
Services Offered
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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3009 reviews)
Zac P
December 02, 2024
1 out of 5
I always loved going to BestBuy as a kid but now I understand why most retail stores are closing. After finding everything I needed in the store I headed to the last thing I needed that I knew would be locked in a case. Waited over 20 minutes and asked two different associates for help but was ignored. How is a store that specializes in tech not able to have electronic case keys, and customer service pagers on the cases?! Instead of buying a $200 drone I wasted over 20 minutes of time and left highly annoyed. Will not waste my time here again.
Lance H
December 01, 2024
4 out of 5
Good deals going on during Black Friday but one that was posted on device they tried to charge $10 more than what sign said. Didn’t edit sign or price so was a set up. Wonder how many others missed the price at register being different. SMH
L S
November 29, 2024
1 out of 5
Went to Best Buy 4906 Town Center Pkwy Ste 200, Jacksonville, FL 32246 on Thursday the 21st around 3pm to purchase 2 AirPods Pro. The person who helped me in the cashier held me for about 15 minutes just to tell me I couldn’t do the purchase because I did not have my card with me even thought I am an authorized user… I told her I have always made purchases without my card in other stores with no issues…. Later she called the manager to help me… The “manager” did not help at all, did not even look at the screen and merely told me I could not make the purchase and needed to come back later… When I left the store, I got notification that the cashier had signed me up for a stupid credit card without my consent… I managed to have this fraudulent application canceled by citi and removed from my credit file…I ended up buying the products through Amazon. Worst experience. Your employees at this store should do better. Great way to lose customers and close stores. Shitty manager.
Response from Best Buy
November 29, 2024
Hi, LS,
Thank you for taking the time to leave a review. We really appreciate your feedback. I'd certainly be upset if someone used my information to open up a line of credit in my name. If you'd like assistance or would like your feedback formally documented, please consider sending us a private message on social media with your name, phone number, and email. Please mention Google Review 64491668 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Warm Wishes,
^Meghan
Drew
November 24, 2024
5 out of 5
Devonte is one of the best workers I’ve ran into. Come see him for your tech needs