Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3292 reviews)
Donald B
December 04, 2025
4 out of 5
Well staffed and good inventory
omar a
December 02, 2025
5 out of 5
Great customer service
Rushi P
December 01, 2025
1 out of 5
Worst customer service, Sent wrong item first went to return and get new one but they said they cannot help me out as i did not purchased it from store i have to call customer service. Other associate wanted to help but guy who was acting as manager stoped him from taking with me.
Response from Best Buy
December 01, 2025
Hello. Receiving the incorrect item is not ideal and we would be happy to look into this and see what options are available. Please feel free to reach out to us on Facebook (https://bby.me/xs97ea), Twitter/X (https://bby.me/m9hpn6), or Instagram (https://bby.me/ar4wci). When reaching out via social media, be sure to mention that it's in response to Google Review number 79469. Thanks!
MrTG
December 01, 2025
5 out of 5
Best one I've been to so far. I've never seen electronics you hear about online being sold in any other bestbuy but this one has some sleepers!