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Best Buy Saint Johns
Services Offered
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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3052 reviews)
Ahmed A
January 17, 2025
1 out of 5
A bunch of rude employees who don’t care about their customers. I bought a 2-pack 20W Charger Kit labeled as ‘open box in excellent condition,’ but when I got home and opened it, I only found two cables – the chargers were missing. I had to drive back to the store, and while the customer service representative refunded me, they said, ‘I’m not saying you’re the one who took it, but I will refund it.’ I asked to meet the store manager, but another employee told me, ‘That always happens.’ What a shame. I will not trust Best Buy anymore.”
Response from Best Buy
January 17, 2025
Hello, Ahmed,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64696401. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64696401
Thanks
Dr. M
January 16, 2025
4 out of 5
stock was low on a lot of items and hardly anyone to help.
Gabriel G
January 16, 2025
1 out of 5
Best Buy sold me a laptop that was defective in 1 month, and 2 days, and they refuse to replace it. Terrible Customer Service.
Purchased a Dell Inspiron: within a month the mother board is bad and they directed me to the manufacturer to get fixed, which will take weeks at best. Zero help. Last time I ever buy from BB or Dell. Waste of time and money.
Update: Best buy reached out to me and asked me to provide info on Instagram Messaging: after what was clearly them trying to find the name of local store rep to blame, they told me that while I purchased the Dell Inspiron Laptop on 12 Dec, as of today 16 December they cannot help me. The motherboard was defective, but]\it's my problem. I paid BestBuy 800 for a paperweight essentially. And as far as Dell? the motherboard is not available locally so the time to get this fixed is estimated and 1 Month or more. If you expect customer service at Best Buy, DO NOT EXPECT TO GET IT.
Response from Best Buy
January 16, 2025
Hello, Gabriel,
Thank you for providing feedback on Google my Business. Having a newly purchase Dell computer having issues is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64685032", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Melissa L
January 15, 2025
5 out of 5
Very helpful and knowledgeable appreciate the good service and our new sound. Bar is amazing.