Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3216 reviews)
Erik T
August 13, 2025
5 out of 5
I received some excellent help & advice on selecting a laptop from Jared. It was very helpful to have someone who understood the difference between processors, GPUs, and memory for this purchase. Excellent staff.
David L
August 10, 2025
2 out of 5
Falta personal que hable español para el turista .
Response from Best Buy
August 10, 2025
Agradezco que haya tomado el tiempo de compartir sus comentarios sobre su visita a una de nuestras tiendas, David. Nos gustaría asegurarnos de que estos comentarios lleguen a las manos adecuadas. Envíanos un mensaje a través de nuestros canales de redes sociales en Instagram (https://bby.me/yb76pe), X/Twitter (https://bby.me/xyau6x) o Facebook (https://bby.me/ei2lde) con los detalles de su situación. También añada Google Review en Español 27317. Esperamos su mensaje.
Atentamente,
^Deysha
Gregory B
August 09, 2025
5 out of 5
Great staff, very knowledgeable
Victor V
August 06, 2025
1 out of 5
Went here for an item I ordered online that was "available" in store. I received an email stating to pick up my order in an hour. After an hour and 30 minutes I stopped by to pick up my order but I was informed that my item was unavailable. Shouldnt have let me place my order if it wasnt available. Please have your employees double check available items before they are published online so that we dont waste our time.
Response from Best Buy
August 07, 2025
Hello, Victor,
Thanks for reaching out and leaving your feedback. Having your order become unavailable after purchase is never a great feeling, so I can understand your concern. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/skg01c), Twitter/X (https://bby.me/k90nkc), or Instagram (https://bby.me/7vdexy). Please reference Google Review #25595.
Regards,
^ Aaron