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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3495 reviews)
Eric G
October 04, 2026
1 out of 5
Bose sucks. Every update requires me to add all my devices back to the app. It's a pain in the rear. For this much money they should be more competent.
Response from Best Buy
October 04, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Tina D
October 03, 2026
1 out of 5
I strongly suggest not shopping at this Best Buy. Especially if you have to deal with Kiara. We bought an Apple Watch from Best Buy unfortunately it was missing a very small but necessary piece on the band. Kiara proceeded to lie and tell us that it does not come with it. I then showed her a picture of the watch we bought displaying the needed piece, and I said without it, the watch will not stay on. She smiled and rudely said yeah I know, but nothing we can do. I think it’s ridiculous to pay this kind of money for an Apple Watch and not have all the pieces to it, and then have a lazy employee acknowledge the problem but not wanting to be bothered to quickly fix it. I will go to another Best Buy where i’m sure I will be met with more courteous employees. Better to drive a little further and a have better experience!
Error.Smurfik
October 03, 2026
5 out of 5
Great customer service. I had a defective pair of headphones, and they exchanged them quickly and without any hassle. The whole process took about 5 minutes.”
Brandon L
September 28, 2026
5 out of 5
Great experience! Fully staffed, and we were asked several times by both staff and the store manager if we were finding everything okay. Everyone was delightful.