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Frequently Asked Questions About Best Buy Saint Johns

How do I check product availability at the Saint Johns Best Buy?
How do I check my order status?
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Saint Johns stores’ holiday hours?

Recent Reviews

4.1
(3513 reviews)
Monique S
November 06, 2026
1 out of 5
“1 hour pickup” turned into a 3 hour nightmare. I still haven’t gotten my laptop. I’m told it might be on a truck somewhere but they have no clue where my MacBook is. I’ve gone through the verification and was told to pick up the item just for the item to still not be ready. This is a disgrace. Two screaming kids in the car and I picked Best Buy as a means of convenience
Response from Best Buy
November 06, 2026
Hello! What should have been a quick and convenient pick up turned into hours of wanting a clear answer about where your MacBook was. We know your time is valuable, especially when you have two young children with you. If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts. Facebook (https://bby.me/Shukn8) Twitter/X (https://bby.me/iT7Q7e) Instagram (https://bby.me/F9XFAP) Be sure to mention your Google Review number, #250072, in your message. Thank you.
Lera S
November 06, 2026
1 out of 5
“1 hour pickup” turned into a 3 hour nightmare. I still haven’t gotten my laptop. I’m told it might be on a truck somewhere but they have no clue where my MacBook is. I’ve gone through the verification and was told to pick up the item just for the item to still not be ready. This is a disgrace. Two screaming kids in the car and I picked Best Buy as a means of convenience
Monique
November 06, 2026
1 out of 5
“1 hour pickup” turned into a 3 hour nightmare. I still haven’t gotten my laptop. I’m told it might be on a truck somewhere but they have no clue where my MacBook is. I’ve gone through the verification and was told to pick up the item just for the item to still not be ready. This is a disgrace. Two screaming kids in the car and I picked Best Buy as a means of convenience. This was everything but convenient.
Response from Best Buy
November 06, 2026
Hello, thank you for leaving us a review. Store pickup orders are meant to be straightforward once you have received the e-mail that your item is ready for pickup. Can you please reach out to us on Facebook (https://bby.me/dkLZNO), Twitter/X (https://bby.me/Wo80k1), or Instagram (https://bby.me/6KgAjb) with more information about your experience? Please begin your message with "This is regarding my Google Review #250062".
Josh W
November 05, 2026
5 out of 5
Had a very helpful experience and time getting some wearable tech! I appreciated the employee going beyond the effort and confirming physically all the products that were available. Recommend stopping in and checking out all the great products!

About Best Buy Saint Johns

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