Best Buy Saint Johns

Ed in Meta Lab was absolutely amazing! His customer service was truly exemplary! He was patient, attentive, personable, kind, and such a great teacher. I’m not very tech-savvy, so I initially felt a little intimidated by the Meta glasses. After my two demo sessions with Ed, I feel so much more comfortable and confident using them. He took the time to explain everything in a way that was easy for me to understand and never made me feel rushed. What I appreciate most is knowing that if I ever have a question or feel unsure about something, I can stop by and see Ed. That level of personal care and support truly stands out. I wouldn't have move forward with my purchase if it wasn't for Ed. Thank you, Ed, for your kindness, patience, and outstanding customer service! I’m so excited about my new Meta glasses! Ed truly stands out from the rest! Highly recommend! ⭐⭐⭐⭐⭐

Frustrating Bait and switch on stock and installation date. I am incredibily disappointed with Best Buy's inventory management and scheduling. I ordered a TV on line and was explicitly told it was in stock, but the earliest installation date available was sept 4th. I accepted the wait. Now the story has completely changed, BB is is stating the tv is actually not in stock. It has to be shipped from Orlando ( 2 hr drive ) and will not arrive till sept 4th. Beacuse of their error, my installation now has been further pushed back to sept 8th. It is completely unacceptable to claim an item is in stock just to secure a sale, only to delay delivery and installation by weeks. If you need a TV delivered and set up reliably, look elsewhere

Waiting my time and not want to pull the ittem and let me pay for so I can go this is uber order taking people they come after me rude customer service

Better experience here than most of the other stores in town. I can get what I need that's usually in stock here and get checked out pretty quickly.