Whitney T
October 12, 2026
My boyfriend and I came in recently to pass some time while we were running errands, we were looking at the different phones when he mentioned to me that BestBuy is an authorized Verizon and AT&T retailer. I had been wanting to get a new phone and the last few times I’ve gone to the Verizon store I haven’t had a great experience so I wanted to see what BestBuy could do.
I had the pleasure of working with Caedon who helped me out tremendously with securing a new phone. He was super easy to talk to, made sure I understood the steps as he was telling them to me and wasn’t pushy about adding random things on top- which I appreciate, nowadays it feels like buying phones is like going to a car dealership. I was nervous about doing the data transfer at home in case something went wrong and Caedon was so nice and understanding when I expressed my concerns. He began the data transfer and then found a table for my boyfriend and I to sit at while everything transferred over, letting us know he’d still be around and happy to help if anything happened during the transfer.
All in all, it was a wonderful experience and I cannot thank Caedon enough for his kindness and patience- it was probably the best experience I have ever had buying a phone. Thanks again Caedon!
Caedon with Verizon was extremely professional and helpful answering all of my questions! Justin was also very helpful and knowledgeable! 10/10 experience!
Excellent customer service, professional staff, friendly and reasonable prices