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Best Buy Saint Johns
Services Offered
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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3350 reviews)
Brandon S
January 13, 2026
3 out of 5
Good selection of products but, associates are not the best at offering assistance. I was browsing the laptop area, where there were 4 associates having a conversation. I was hovering for about 15 minutes, expecting one of them to notice and offer assistance as I had questions. When I got the hint that they were not willing to engage, I walked off to view the televisions as this was something else I was there to purchase. No one offer assistance there either. I was there with my cousin, who had an interest in the VR systems. She had to chase down someone, and then had to wait for the specialist to make her way over. Fir the amount of employees working and standing around having conversations with each other, I would have expected more assistance. I would, however, recommend this location for employment for anyone seeking a job that pays it's employees to stand around and chat with no interest in actual customer service.
Response from Best Buy
January 13, 2026
Hello, Brandon,
Thank you for your review. Customers expect to find help quickly and easily when they come to the store, so we can understand being disappointed and even frustrated when you don't get the assistance you're looking for. If you are still in need of assistance or want to formally document your experience with us, please send a private message on social media to connect with a Resolution Specialist. Please mention Google Review 1040974 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Michael H
January 13, 2026
5 out of 5
Good
Nite B
January 09, 2026
5 out of 5
My grandson got all he wanted and needed. There is an amazing amount of things I have no clue off but my grandson knew it all!
DCAFlyBoy
January 06, 2026
2 out of 5
Poor telephone support