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Frequently Asked Questions About Best Buy Saint Johns

How do I check product availability at the Saint Johns Best Buy?
How do I check my order status?
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Saint Johns stores’ holiday hours?

Recent Reviews

4.1
(3383 reviews)
steve c
March 10, 2026
1 out of 5
Me and my wife came in here to buy a controller and look at some other stuff, but we basically were rushed out of the store. I know we have tattoos( profiled). That’s is no reason to judge people because of their tattoos. Wasn’t even able to do a little bit of window shopping due to being bombarded by every single person in the store. I’ve been doing business with Best Buy for years now. I will definitely never be back to this location. I am a business owner in Saint Augustin. Definitely no trashy person and do not deserve to be treated that way.
Response from Best Buy
March 10, 2026
Hello Steve, Thank you so much for your review. Trust us when we say that this is certainly not the level of service that we strive to provide, and we appreciate you taking the time out of your day to provide us your review. We strive to provide our customers with the best experience possible, feeling like you were not treated with the utmost respect is upsetting to hear. We would like the opportunity here to follow and make sure this gets addressed and documented. Reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/4qX7ef) - Twitter/X (https://bby.me/k2EcZN) - Instagram (https://bby.me/v7j2Yk) When reaching out, please reference your Google Review 127873.
Smurf F
March 03, 2026
5 out of 5
Frank and Armand made my experience super fast and easy. I’m not the most computer savvy, but those guys are. I will recommend this location based on customer service and knowledge of store. Thanks guys for making my visit 5 minutes instead of 30.
Jorge A
March 01, 2026
5 out of 5
I’m usually a DIY person when it comes to hardware, but given the current high price of RAM and the specific material of my laptop’s chassis, I didn’t want to risk any accidental damage. I took it to the tech support team at the St. Johns Town Center location and couldn't be happier with the experience. Why I recommend them: Super Fast: I was in and out in just 30 minutes. Professional Handling: My laptop is prone to scuffs, and I was worried about tool marks. It came back in pristine condition—zero scratches or signs of entry. Fair Pricing: The service was only $39.99, which is a bargain for the peace of mind and professional finish. If you’re hesitant about letting someone else open up your expensive tech, you can trust this crew. They are fast, careful, and efficient.
K Y
February 28, 2026
5 out of 5
They let me play pizza tower

About Best Buy Saint Johns

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