Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3389 reviews)
David H
March 28, 2026
5 out of 5
Kevin was great couldn't ask for anybody better.
Bradley B
March 23, 2026
2 out of 5
Geek squad counter needs more people working. Had excessive wait despite many employees working in the store.
Response from Best Buy
March 23, 2026
Hey there, Bradley,
We understand your frustrations surrounding your experience with long wait times. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/5OGrhx), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #133854"
Bobby D
March 21, 2026
5 out of 5
I don’t like talking to people much but George and Doug from the Tv section were some of the nicest people I’ve ever met.
Josh O
March 21, 2026
5 out of 5
This location is a bit smaller than other locations ive been to. Despite the smaller size, this store has always been a good one to shop. Staff are almost always friendly and very helpful. Picked up an online order again today and it went smoothly. Even told me about a small warranty I could add for 20 bucks and what all it covered. Will continue to recommend this location!