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Best Buy Saint Johns
Services Offered
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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3378 reviews)
Brenesha W
February 22, 2026
5 out of 5
As soon as we walked in we were greeted. He asked what we needed and we were looking for a specific game and a gaming headset. He directed us where to go, then another associate not even 10 seconds later greeted us and walked with us to where the games were. He was so nice and polite and seemed eager to help. After finding the game, we went to the head set aisle and another associate who was a beautiful black female helped us as well. She walked us to the front and we chatted a bit. Her aura/vibe was so sweet and loving. This is by far the best customer service I've had anywhere. Whoever the manager is, you have trained your staff to work in excellence. When the staff is genuine and and friendly, it reflects the leadership. I'd travel over just to shop here to have a great experience every time I need any electronics. Thank you all, my daughter and I were enjoying our day together and you all went above and beyond in making it even better.
Hal B
February 21, 2026
5 out of 5
Great deals on the open box televisions.
Aaliyah D
February 21, 2026
5 out of 5
I want to give a huge shout-out to Melissa Miller at the Best Buy in the St. Johns Town Center here in Jacksonville for her absolutely amazing customer service. She was extremely knowledgeable about the cameras and took the time to help me choose exactly what I needed.
Even though the specific camera I wanted wasn’t in stock, she quickly explained how it could be ordered and shipped directly to my doorstep. She also recommended a portrait lens and took the time to show me the difference by swapping lenses, and it was an absolute must-have. That extra level of care and expertise made all the difference.
Melissa was patient, informative, and genuinely invested in making sure I left confident and excited about my purchase. Because of her, I walked away feeling so happy and excited to start using my new camera.
I will definitely be back, and it’s all because of her exceptional service. Thank you, Melissa!
LA M
February 20, 2026
5 out of 5
Roxy Savoy from Greek Squad was awesome very knowledgeable patient and determined to help us resolve our problem. Thank you