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Services Offered
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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3476 reviews)
Kethnie M
September 02, 2026
5 out of 5
Amazing help from Andrew and Dade. Really helped with understanding technical skills of tvs! Really good customer service all around!
*She R
September 01, 2026
1 out of 5
I went in for a product. So many of those best buy employees around. It was overwhelming. I wanted something particular and they wanted me to get something that was out my budget. Very pushy.
Response from Best Buy
September 02, 2026
Hi,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/PQTVQg), X/Twitter (https://bby.me/R7zuYK) or Facebook (https://bby.me/5hoLLN) with the details of your experience. Also add Google Review 217025. We look forward to hearing from you.
Ghylainn R
August 28, 2026
5 out of 5
They are very friendly and the store looks great
Tammie C
August 26, 2026
5 out of 5
Ed in Meta Lab was absolutely amazing! His customer service was truly exemplary! He was patient, attentive, personable, kind, and such a great teacher.
I’m not very tech-savvy, so I initially felt a little intimidated by the Meta glasses. After my two demo sessions with Ed, I feel so much more comfortable and confident using them. He took the time to explain everything in a way that was easy for me to understand and never made me feel rushed.
What I appreciate most is knowing that if I ever have a question or feel unsure about something, I can stop by and see Ed. That level of personal care and support truly stands out. I wouldn't have move forward with my purchase if it wasn't for Ed.
Thank you, Ed, for your kindness, patience, and outstanding customer service! I’m so excited about my new Meta glasses!
Ed truly stands out from the rest! Highly recommend! ⭐⭐⭐⭐⭐