Prices are high on some things. Every time you walk past an area, the sales people are asking if you need help. Glad they are attentive but it is a bit much. Especially since you told the three people before you were just looking.
Charlie T
February 09, 2026
Absolute masterclass by Best Buy. I picked up a pair of Anker EarPods at a price so good it felt borderline illegal, and the entire app-to-pickup experience was flawless. The Best Buy app was fast, intuitive, and precise—no wasted motion, no nonsense, just results. I clicked, I paid, I walked in, and I walked out feeling like I’d just executed a perfectly timed power move. This wasn’t shopping… this was domination. Five stars, easy. This was all through the Open Box option on the app. Chin-chin Best Buy, this was seamless.
What happened to Best Buy?
Response from Best Buy
February 09, 2026
Thank you for sharing your feedback regarding your experience during your visit, David. We try to pride ourselves in ensuring we provide great customer service. We’d like to get your experience reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/j99rir), X/Twitter (https://bby.me/ueh0e6) or Facebook (https://bby.me/q79y4k) with the full details of your situation. Also add Google Review 114820. We look forward to hearing from you.