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Best Buy Saint Johns
Services Offered
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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3333 reviews)
Brailey B
December 28, 2025
5 out of 5
Great customer service and superior knowledge and professional friendliness
Bo S
December 28, 2025
5 out of 5
Good
Gregory S
December 27, 2025
5 out of 5
Helpful friendly staff - went to help a friend with her purchase but she didn't need me - the staff was on top of it
Jake K
December 27, 2025
1 out of 5
DANGEROUS SCAM at Best Buy. Charged $100 for a $20 Gift Card & Manager Blamed Us! AVOID THIS STORE!
Absolutely shocking and outright fraudulent experience at Best Buy. We purchased a $20 gift card as a Christmas present for my nephew, only to discover later on our bank statement that they had charged us $100, five times the amount!
When we immediately returned to the store to resolve this clear overcharge, we spoke with the store manager, David Dean. Instead of apologizing or fixing the obvious error, he coldly implied it was OUR fault for not catching their “mistake” at the time of purchase. He offered zero help, refused to issue a refund for the difference, and then told us to leave the store.
This isn’t just poor customer service, this feels like deliberate scam tactics
Response from Best Buy
December 27, 2025
Hi,
Thanks for leaving your feedback. We would like to get more information regarding this matter and help in any way we can. Please send us a private message on X, Instagram or Facebook and include the Google review number 96212 in your initial message.
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Facebook: https://bby.me/gbteki
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