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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3519 reviews)
Silvia R
November 14, 2026
5 out of 5
went in earlier today to look at a few things and Day'shon was sweet, kind and super helpful ! i will definitely be coming back to visit! ⭐️⭐️⭐️⭐️⭐️ 10/10 customer service!
yuneskys v
November 13, 2026
1 out of 5
No good services
Response from Best Buy
November 13, 2026
We understand how frustrating it is when you feel you could not get the support you needed. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/rlZWkw), Twitter/X (https://bby.me/9N47qr), or Instagram (https://bby.me/S4l5oY), and mention your Google review, 254443.
Dino T
November 10, 2026
1 out of 5
Showed up at 8:25 on 11.10.2026 To buy a phone which I needed for work the next morning . Lady approached me saying they won’t be able to do it because the store closes at 9PM and the employee that normally does it is busy with another customer I asked to speak to a manager she said I am the manager .Sounded really unprofessional from someone leading your team . Your Store Hours are until 9PM so if I come at 8:55 you should still be able to help a Paying customer . I understand that you want to be out of the door at 9PM but customers are reason you are in Business and have a Job !!! Manager - O Stars. Didn’t get her name
Gentleman that actually helped me with the Phone 5 Stars maybe they should switch roles !
Monique
November 06, 2026
1 out of 5
“1 hour pickup” turned into a 3 hour nightmare. I still haven’t gotten my laptop. I’m told it might be on a truck somewhere but they have no clue where my MacBook is. I’ve gone through the verification and was told to pick up the item just for the item to still not be ready. This is a disgrace. Two screaming kids in the car and I picked Best Buy as a means of convenience. This was everything but convenient.
Response from Best Buy
November 06, 2026
Hello, thank you for leaving us a review. Store pickup orders are meant to be straightforward once you have received the e-mail that your item is ready for pickup. Can you please reach out to us on Facebook (https://bby.me/dkLZNO), Twitter/X (https://bby.me/Wo80k1), or Instagram (https://bby.me/6KgAjb) with more information about your experience? Please begin your message with "This is regarding my Google Review #250062".