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Services Offered
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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3483 reviews)
juergen l
September 12, 2026
5 out of 5
Great displays, store is clean and helpful personnel
Omar C
September 11, 2026
1 out of 5
Geek Squad damage my phone and lied about it. Went to have my battery replaced, when picking it up they lied saying they couldnt replace the battery due potential hazards. Had to go to the apple store, they were shocked Best Buy did not replace that battery and came up with an excuse like that. At apple they explained to me that in reality geek squad damaged my phone when doing the repair. I had to spend $800 in a new phone. Plus they make you sign a doc saying they can use cheap/aftermarket components for your phone, plus they are not responsible. Very ethical way to do business. Next time, go straight to apple!
Response from Best Buy
September 11, 2026
Hello,
Thanks for sharing your feedback with us. We understand being told that your phone battery couldn't be replaced, only for Apple to indicate that it could be and that there had been damage done, isn't welcome news. We'd like to ensure that this is looked into further.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/p2SsSW), Twitter/X (https://bby.me/H2TR0Z), or Instagram (https://bby.me/TssVdc), and refer to your "Google review #220999" in your message.
Will K
September 07, 2026
5 out of 5
Staff was great
Leann M
September 05, 2026
1 out of 5
I was going to purchase a tablet today, undecided on which brand or model yet. I walked out instead because 10 different workers came up to me to try to close a sale. I did not look like I needed help, I did not look approachable, didn't look up at anyone, ect. I was clearly doing fine trying to enjoy my browsing experience but I couldn't even have 3 minutes to myself. I'm 28 years old I don't need assistance every 5 steps. I'll shop Target online instead thanks. So annoying.
Response from Best Buy
September 05, 2026
Hello, Leann,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 21857.
Facebook (https://bby.me/aGq1Yr)
X (https://bby.me/8vOTNu)
Instagram (https://bby.me/4FBgsY)
We look forward to assisting you there.