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Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3470 reviews)
Mike K
August 26, 2026
1 out of 5
Frustrating Bait and switch on stock and installation date.
I am incredibily disappointed with Best Buy's inventory management and scheduling. I ordered a TV on line and was explicitly told it was in stock, but the earliest installation date available was sept 4th. I accepted the wait. Now the story has completely changed, BB is is stating the tv is actually not in stock. It has to be shipped from Orlando ( 2 hr drive ) and will not arrive till sept 4th. Beacuse of their error, my installation now has been further pushed back to sept 8th. It is completely unacceptable to claim an item is in stock just to secure a sale, only to delay delivery and installation by weeks.
If you need a TV delivered and set up reliably, look elsewhere
Response from Best Buy
August 26, 2026
Hello,
Thanks for sharing your experience with us. Getting a new TV is certainly an exciting time, so we understand that finding that there is an unexpected delay with your order, isn't ideal. We'd be happy to review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/YjX4Oy), Twitter/X (https://bby.me/V1Tut4), or Instagram (https://bby.me/Ef8JSU). Please be sure to mention your "Google review #211664" in your message.
Delija D
August 22, 2026
1 out of 5
Waiting my time and not want to pull the ittem and let me pay for so I can go this is uber order taking people they come after me rude customer service
Till
August 17, 2026
5 out of 5
Better experience here than most of the other stores in town. I can get what I need that's usually in stock here and get checked out pretty quickly.
Jonathan S
August 14, 2026
1 out of 5
This location is closed