They started pushing hard to sell me the second I came through the door. Then 3 salesman piled upon me to convince me to buy an item that did not meet my requested needs. Two of the salesman blatantly lied to me about what the sound system could do. I was so frustrated 😠. I told them which sound system I wanted and they said they would get it and meet me at the checkout. When two salesman arrived, they had a different system ($500 higher) and said the other system was out of stock, but this one would do the same thing. I told them to keep it. I leave shopped at Best Buy for many years, but the lies, misleading, and sales pressure was so frustrating that I will never be back.
Felicia W
September 19, 2026
I recieved a xmas gift just under two years ago.
I know I am past the in-store return time but I have time with the manufacturer warranty. He looked online for reciept and I went to the store. I brought the actual box in. They searched his phone and the serial number. No history at all.
He purchased in store.
Every other company has full history. I can look up anything I purchased from like Walmart in store or online using the app.
In 2026, where paperless is often preferred by customers and businesses alike, we should be able to access our proof of purchases with ease.
Pinal P
September 13, 2026
Great service, I bought a iPad and the person who helped me was very kind and nice recommend
juergen l
September 12, 2026
Great displays, store is clean and helpful personnel