Leann M
September 05, 2026
I was going to purchase a tablet today, undecided on which brand or model yet. I walked out instead because 10 different workers came up to me to try to close a sale. I did not look like I needed help, I did not look approachable, didn't look up at anyone, ect. I was clearly doing fine trying to enjoy my browsing experience but I couldn't even have 3 minutes to myself. I'm 28 years old I don't need assistance every 5 steps. I'll shop Target online instead thanks. So annoying.
Response from Best Buy
September 05, 2026
Hello, Leann,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 21857.
Facebook (https://bby.me/aGq1Yr)
X (https://bby.me/8vOTNu)
Instagram (https://bby.me/4FBgsY)
We look forward to assisting you there.
Kethnie M
September 02, 2026
Amazing help from Andrew and Dade. Really helped with understanding technical skills of tvs! Really good customer service all around!
I went in for a product. So many of those best buy employees around. It was overwhelming. I wanted something particular and they wanted me to get something that was out my budget. Very pushy.
Response from Best Buy
September 02, 2026
Hi,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/PQTVQg), X/Twitter (https://bby.me/R7zuYK) or Facebook (https://bby.me/5hoLLN) with the details of your experience. Also add Google Review 217025. We look forward to hearing from you.