The entrance of the store has a large area blocked off due to ongoing construction, which makes access less convenient. Unfortunately, the customer service team does not seem to be well trained, and the assistance provided was below expectations. There is definitely room for improvement in both customer service and the overall shopping experience during the construction period.
Response from Best Buy
June 24, 2026
Hello there, Burcin!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense to expect a consistent shopping experience that is convenient. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #176968 in your message. You can find us here:
Facebook (https://bby.me/TCcWkS)
Twitter/X (https://bby.me/Fw5Y52)
Instagram (https://bby.me/v1u1Sa).
I don't write reviews at all, but I think this deserves one. Kevin deserves a shout out for helping me solidify my decision on a 3d printer. Very knowledgeable and he walked me through the pros and cons of each one I picked out. After getting my printer set up, I went to bed around 11 PM that night and got up at 230 AM because I was obsessed. Definitely will be coming back for his assistance because now I want a large printer.
Lawrence Simmons: the man, the myth, the legend, my knight in shining armor. He stayed late just to help me over in Geek Squad - and it wasn’t an easy request. Deserves a praise and raise (or at least some OT pay). THANK YOU!!!!
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