Frequently Asked Questions About Best Buy Saint Johns
How do I check product availability at the Saint Johns Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saint Johns Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saint Johns stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saint Johns Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2962 reviews)
Nematollah M
September 29, 2024
5 out of 5
Good
Bassma I
September 27, 2024
5 out of 5
the help desk is friendly and very helpful..store has lots of variety and products
Scott J
September 24, 2024
2 out of 5
So disappointed!!
I damaged my iphone one day before the new iphone was released and the salesman at Best Buy (who was awesome) said all the old phones will go on sale and that I should keep a close eye and when I see a deal to bring my receipt it for a price adjustment. However I had to do it within 14 days. I run a small business and work my ass off and sometimes there just isn’t enough time in the day to in to the store. So today I had the time but it had been 17 days. I was crossing my fingers they would help me out. NOPE!! The manager was called up and she dismissed me as though I was a thief. No mercy, they do not care. This is clearly not a company that cares about people. Just one more reason to shop somewhere else.
Response from Best Buy
September 24, 2024
Hello, Scott,
Thank you for providing your feedback Google my Business. I understand not having a price match after the return & exchange period is over is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention " Google Review 64238996", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Tracy C
September 22, 2024
5 out of 5
Item was ready for pickup, staff was friendly and efficient. In-out in about 10 min.