Frequently Asked Questions About Best Buy Orange Park
How do I check product availability at the Orange Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5399 reviews)
kaydene w
July 18, 2025
1 out of 5
Just spent almost 30 minutes waiting while multiple employees walked around aimlessly. It would be different if they were busy but they weren’t. Maybe because I’m Black they thought I wasn’t buying anything but What’s the point of locking everything up if no one is there to assist? Employee Marion had to leave a completely different department to help when he noticed me standing there waiting and no one responding to the call for assistance. This is why ppl are shopping online more- why spend my money where the employees can’t be bothered to greet or help customers. If I didn’t need this as a last minute gift, I would have walked out.
Response from Best Buy
July 19, 2025
Hello, Kaydene,
Thank you for your review. Not being asked if you need assistance in a store can be really frustrating, especially if you're needing help with a purchase. If you'd like assistance or want to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 17499 in your message.
Here are the links to our socials: Facebook (https://bby.me/lzbltb), Twitter/X (https://bby.me/oper4y), or Instagram (https://bby.me/qh7cyd)
Warm Regards,
^Meghan
Pastor M
July 16, 2025
5 out of 5
I went in to have dash cams installed in my SUV. Billy and Brennen were AWESOME from my entrance to my exit. They were professionally kind, courteous and did a seriously excellent job with my specific model/make and 2023 vehicle. The attention to details is greatly appreciated. God bless!
William M
July 13, 2025
5 out of 5
Customer service was awesome, which Jessica did an excellent job on a return and purchase. She was very professional and respectful.
Albert M
July 12, 2025
5 out of 5
Friendly, courtous, and helpful staff. Quick check out