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Frequently Asked Questions About Best Buy Orange Park

How do I check product availability at the Orange Park Best Buy?
How do I check my order status?
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Orange Park stores’ holiday hours?

Recent Reviews

4.1
(5399 reviews)
kaydene w
July 18, 2025
1 out of 5
Just spent almost 30 minutes waiting while multiple employees walked around aimlessly. It would be different if they were busy but they weren’t. Maybe because I’m Black they thought I wasn’t buying anything but What’s the point of locking everything up if no one is there to assist? Employee Marion had to leave a completely different department to help when he noticed me standing there waiting and no one responding to the call for assistance. This is why ppl are shopping online more- why spend my money where the employees can’t be bothered to greet or help customers. If I didn’t need this as a last minute gift, I would have walked out.
Response from Best Buy
July 19, 2025
Hello, Kaydene, Thank you for your review. Not being asked if you need assistance in a store can be really frustrating, especially if you're needing help with a purchase. If you'd like assistance or want to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 17499 in your message. Here are the links to our socials: Facebook (https://bby.me/lzbltb), Twitter/X (https://bby.me/oper4y), or Instagram (https://bby.me/qh7cyd) Warm Regards, ^Meghan
Pastor M
July 16, 2025
5 out of 5
I went in to have dash cams installed in my SUV. Billy and Brennen were AWESOME from my entrance to my exit. They were professionally kind, courteous and did a seriously excellent job with my specific model/make and 2023 vehicle. The attention to details is greatly appreciated. God bless!
William M
July 13, 2025
5 out of 5
Customer service was awesome, which Jessica did an excellent job on a return and purchase. She was very professional and respectful.
Albert M
July 12, 2025
5 out of 5
Friendly, courtous, and helpful staff. Quick check out

About Best Buy Orange Park

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