Frequently Asked Questions About Best Buy Orange Park
How do I check product availability at the Orange Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5438 reviews)
Robert H
September 17, 2025
2 out of 5
Staff is wonderful if you can find them. Corporate just lost 1000 sale as I couldnt find anyone on the floor to open the case the product was located. Manager watching Netflix somewhere I assume. Then no cashiers for the 20$ item i dodnt have to get unlocked to obtain. Customer service had one person to cash and take returns. 20 min wait for one person to be checked out. I guess I have to go thru amazon store fronts are dying and the reason is noone works there.
Response from Best Buy
September 17, 2025
Good Afternoon, Robert,
We absolutely understand how you are feeling after being unable to find the support you needed when you were shopping with us. We would love to connect with you and work to better assist you. Please feel free to send us a private message via social media, so we can partner you with a specialist. Make sure you include your Google review in your message: #44531.
- Facebook (https://bby.me/leb8yx)
- Twitter/X (https://bby.me/vwn5b5)
- Instagram (https://bby.me/694vv2)
Gene A
September 16, 2025
5 out of 5
The staff did a fanatic job without getting the stuff we were looking for
Tiffany E
September 16, 2025
1 out of 5
Don't have to much of anything in the store
Montz I
September 16, 2025
1 out of 5
If you are needing your laptop of any kind serviced, the so called "technicians" there know absolutely NOTHING!!!!
Response from Best Buy
September 16, 2025
Hello,
Thank you for the review. I can understand your concern with the geek squad. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/046v27), Twitter/X (https://bby.me/0ajg5r), or Instagram (https://bby.me/93ig51). I’d recommend sending a private message or DM. Please include Google Review 44002.