Frequently Asked Questions About Best Buy Orange Park
How do I check product availability at the Orange Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5540 reviews)
preston n
February 04, 2026
3 out of 5
They are severely under staffed
Response from Best Buy
February 04, 2026
Hello,
Thanks for taking the time to leave your review. We would like to get some additional information regarding your visit and document your feedback.
Please connect with us by sending a private message on one of the below social media platforms. You may also include the Google review ID 112840 as reference.
X: https://bby.me/r81j5f
Facebook: https://bby.me/dtgl7m
Instagram: https://bby.me/n8ev9s
Melissa K
February 03, 2026
1 out of 5
Don't even bother shopping here. It has gone down hill rapidly over the past few years. Also don't bother ordering online and shipped to the store. Your items won't be there even after receiving notifications that the items have arrived. Just save yourself the headache and hassle.
Adeebah M
January 31, 2026
3 out of 5
Busy in the afternoon/evening
Nancy R
January 30, 2026
1 out of 5
Had an appointment only to arrive and be told that the tech(s) called out and they could not do anything “Apple” this is not the first time I have experienced this at this location. The associate that checked me in(unable to tell you who that is because they were not wearing a name tag ) responded with well Apple can handle this. If I wanted to drive all the way to the Apple Store, I would have. Absolute waste of my time.
Response from Best Buy
January 30, 2026
Hello, Nancy,
Thank you for taking the time to let us know about your recent Geek Squad Experience. It can be frustrating when your experience is impacted by an unexpected staff shortage. If you are in need of assistance or would like to formally document your experience, please connect with us on social media. Please include Google Review 110834 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport