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Frequently Asked Questions About Best Buy Orange Park

How do I check product availability at the Orange Park Best Buy?
How do I check my order status?
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Orange Park stores’ holiday hours?

Recent Reviews

4.1
(5472 reviews)
Linda H
November 07, 2025
1 out of 5
Trying to get washer repaired or replace. Have a warranty. This has been going on since October 28, 2025. The first appt. was cancelled by them without my knowledge, the second appt. Stated they came out but could not find the place and tried to call me but went to voicemail which I do not have but they had the wrong number which I gave them the number over and over again and changed it in the store. 3rd attempt… same excuse. I will no longer spend my money at Best Buy. This is the second washer in 2-3 yrs. Tried to speak with supervisor but was told they will tell me the same thing.
Response from Best Buy
November 07, 2025
Hi, Linda, Thank you for leaving a review. I can understand wanting accurate support and timeframes when expecting a repair on your appliance. Please send us a private message on social media so that we can help. We are available to assist you on any of the following platforms: Facebook (https://bby.me/o8yhtc), Twitter/X (https://bby.me/lpeqxf), or Instagram (https://bby.me/5zod5q). Please mention the phrase “Google review #66113” when reaching out.
Charles S
November 03, 2025
5 out of 5
Best place to buy Electronics and whatever else you need
Wayne W
October 30, 2025
3 out of 5
Looks like the place is going out of business. Short handed and removed all cashiers. You have to stand in the customer service line. Took 20 min to check out.
Jay J
October 30, 2025
1 out of 5
I visited this Best Buy on October 29, 2025, around 3:30 PM, and unfortunately, my experience was disappointing. I had a few simple questions about a Wi-Fi issue, but during the 10 minutes I was in the store, no one approached or acknowledged me. While a few employees were assisting customers, several others appeared to be idle and chatting among themselves. As someone who was not feeling well and just needed some quick guidance, I left without receiving any help. I value good customer service, and this visit did not meet that standard. I’ll be visiting another location in the future where I hope to find more attentive and helpful staff.

About Best Buy Orange Park

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