Frequently Asked Questions About Best Buy Orange Park
How do I check product availability at the Orange Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5482 reviews)
Fred I
November 26, 2025
2 out of 5
Was sent back to car electronics after being told someone would meet me there. I waited 20-30 minutes. During this time some dude looked right at me as he left his work bay and then again when he returned. Never offering to ask if I needed help or anything else. I asked for help on the floor and they disappeared and I never did get to see anyone. SMH
Response from Best Buy
November 26, 2025
Hello, thank you for taking the time to share your experience with us here. Being able to ask questions about your electronics before the actual purchase is an integral part of the shopping process. Can you please reach out to us on Facebook (https://bby.me/ekm2cg), Twitter/X (https://bby.me/pm1njh), or Instagram (https://bby.me/0jltcs) with more information about your experience? Please begin your message with "This is regarding my Google Review #75593".
Audrey W
November 24, 2025
1 out of 5
I wanted to talk to someone in the store and all I got was some AI thing, I needed to talk to a human that was not in a call center in India. I needed the Geek Squad but could never connect to a human person at the store. This really sucks that you can't actually talk to someone at the the store
Response from Best Buy
November 24, 2025
Hello, Audrey,
Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 74403.
Facebook (https://bby.me/tov4x8)
Twitter/X (https://bby.me/kv8nx6)
Instagram (https://bby.me/mgz39v)
We look forward to assisting you there.
M S
November 23, 2025
5 out of 5
Went in 15 mins before they closed and everyone was still pleasant. Well done.