Gabriel G
November 19, 2025
I’ve visited twice—once to purchase a TV antenna and once to return it because it didn’t work in my home. Both times, the staff was extremely helpful and made the process quick and easy. Great customer service.
I ordered a laptop but chose pickup because I always enjoy walking around trying everything. It's disappointing when things aren't operable... which many were. We tried the home theater but nothing was connected correctly. There were some cool golf things but the video screen that would show us what they did wasn't reactive. There were plenty of staff standing around.... maybe that could be on the plan for the hour. If you aren't helping a customer, make sure the things in your department are working for customers to play with. That's the pull to physically go to the store vs. just buying online, afterall.
My experience at the store was great! Nobody left me waiting, no lines for checkout, super friendly. Wanted to leave feedback on the website, but hit this hilarious brick wall. lol
Great Service. Went in for a mac book n came out with a mac book. Thanks to Aubrey Bryant. Walked me through the whole process and helped me with my purchase the whole process. Was 100% focused on me the customer and gave 100% customer service. Greatly Appreciated. Thanks Best Buy.