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Frequently Asked Questions About Best Buy Orange Park

How do I check product availability at the Orange Park Best Buy?
How do I check my order status?
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Orange Park stores’ holiday hours?

Recent Reviews

4.1
(5459 reviews)
cecile l
October 21, 2025
1 out of 5
The worst IVR ever!
Seattle's F
October 16, 2025
1 out of 5
I called the day of to make sure they were doing a midnight release of Pokemon Legends ZA. The store customer service member assured me they were doing one. I’ve been waiting here at 12 for over 15 minutes and the doors are still shuttered and closed. Super frustrating to be out this late and lied to about an event.
Response from Best Buy
October 16, 2025
Hello. We understand the frustration when you are given incorrect information regarding our gaming events. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/n9jvxw), Twitter/X (https://bby.me/zcjti5), or Instagram (https://bby.me/tegkd1), and mention your Google review, 56408. While we did not have a midnight release for Pokémon Legends: Z-A, Best Buy will be having a Pokémon Legends: Z-A event at select stores on Oct 25. For future reference, you can see upcoming gaming events, including which stores are participating, on the Best Buy website here: https://bby.me/jln9un
Parts D
October 13, 2025
1 out of 5
CAR AUDIO SCAMMERS. I had a Pioneer 7" stereo installed, but it only worked intermittently, and when I took it back they tried to convince me the amp was bad and I needed to spend another $1200. The guy told me how my vehicle had a special smaller Bose amp that was very expensive (100% lie. My amp is huge). He told me he could tell my speakers were bad (another lie). Speakers work great after I plugged in a LOOSE CONNECTOR (which is what I told them it was). They got angry I would say something like that. I Wasn't happy spending an entire day diagnosing the problem, but I sure am glad I did so I could see how bad they were trying to scam me. My huge Amp & old speakers work perfectly now. Too bad it wasnt just one tech that tried to scam me, I could right that off. IT WAS 3 of them! The whole department is crooked.
Response from Best Buy
October 13, 2025
Hello. Thank you for taking the time to reach out and share your experience. To be told incorrect information is concerning, and we would be happy to get this documented and help assist. Please feel free to reach out to us via Facebook (https://bby.me/r9d899), Twitter/X (https://bby.me/ml54pe), or Instagram (https://bby.me/7cwa5c). When reaching out via social media, be sure to mention that it's in response to Google Review number 55242. Thanks!
Edgard M
October 11, 2025
3 out of 5
This review is more for the district and corporate. I love this store and 5 stars to all the great associates at this store. Unfortunately I do not agree with Best buy not having cashiers at the front end. Why are you using your service desk associates as regular cashiers when they have a lot of responsibilities already (online orders pick up, returns, exchanges, phone inquiries , Geek squat, sweet customers, angry customers and who know what else ) Please be considered and allow budget to schedule cashiers your employees are not robots and deserve respect. Best buy used to be way better.

About Best Buy Orange Park

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