Frequently Asked Questions About Best Buy Orange Park
How do I check product availability at the Orange Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5575 reviews)
Nicole L
May 13, 2026
4 out of 5
Had a bit of a hiccup with an order, but the manager Matt got in touch with us immediately and worked very hard to rectify the situation. He made phone calls and said he would stay at work until it was fixed. He indeed was able to help us and get us what we needed. Professionalism and customer care exceeded. Thank you sir!
Shon T
May 11, 2026
5 out of 5
Fast and courteous
John C
May 10, 2026
1 out of 5
Horrific store. No working registers so all customer checkouts happen at the same geek squad computer... not a single manager on staff and no hopeful future prospects
Response from Best Buy
May 10, 2026
Hello, John,
Thank you for taking the time to share your experience with us. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 150905.
Facebook (https://bby.me/trEWpI)
Twitter/X (https://bby.me/9zWWS6)
Instagram (https://bby.me/Rae9ij)
We look forward to assisting you there.
Andrew A
May 08, 2026
1 out of 5
Went in here to buy a new marker for my remarkable 2. Asked if the marker they had in the case was compatible. The guy check on his phone and computer, then told me yes it was compatible. Brought it home and it was definitely not compatible. Had to take it back the next day and order the correct one from Amazon.