Frequently Asked Questions About Best Buy The Avenues
How do I check product availability at the The Avenues Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Avenues Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Avenues stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Avenues Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3656 reviews)
Crosby n
September 13, 2026
5 out of 5
I would like to thank both Jon and Stephanie for all there help and expertise with helping my me find the perfect TV for my living room. They each educated me on the product and didn’t sugar coat or hassle for sale. Jon was able to find me also and open box sound bar that matched my new Samsung TV. They each deserve a raise and I will be returning for business just from them!
Travis L
September 12, 2026
2 out of 5
I dropped my phone off for a repair and I live 45 minutes away, they told me to call them to tell them I want to do it but EVERY NUMBER TO CALL THEM IS AN AI AGENT THAT REFUSES TO LET ME TALK TO A HUMAN THERE! Now I have to drive 45 minutes there and 45 minutes back to tell them yes do the repair......
John
September 05, 2026
5 out of 5
Huge props to Santiago! My wife's laptop died out of nowhere, but he was able to solve a major predicament for us. Also thanks to Chris for making sure everything got taken care of. They went above and beyond!
Tommy H
September 04, 2026
5 out of 5
I would highly recommend Stephen in the install shop. He helped me get my dash cam talking to my camera. Also Best Buy has great deals on stuff all the time. In