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Frequently Asked Questions About Best Buy The Avenues
How do I check product availability at the The Avenues Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Avenues Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Avenues stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Avenues Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3640 reviews)
Jessica N
August 06, 2026
5 out of 5
I am so blown away by the amazing service from the curbside order team at/around 5:45pm on August 6, 2026. The associate was incredibly kind and friendly and such a hard worker. This is the kind of team member that any company would want to keep long-term, and his kind demeanor and assistance was so appreciated!
Mylene J
August 06, 2026
5 out of 5
Had an amazing day today with Isabella , so I went back to best buy for the tax adjustment and were waiting on the line when Isabella approach us and assist us right away! She made it easy and she’s amazing ! Thank you !
Steve H
August 05, 2026
5 out of 5
I purchased an HP laptop when I looked it up online. It said it came with Microsoft Office 365 for one year the sales person not knowingly told me that that wasn’t true so I purchased the Microsoft office 365 for $179 when I was setting up the laptop which I’m only using for one pacific reason to tune vehicles I went and saw that you could also put that on a Mac which I did when the laptop came up it had the Microsoft Office 365 free for a yearAhmed from Customer Service gave me a full refund, which I thought was fantastic. I will definitely be going to that store again.
Chris R
July 29, 2026
5 out of 5
Jason, Hector and the rest of the crew were wonderful in helping me with my purchase! Keep up the great service!