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Frequently Asked Questions About Best Buy The Avenues
How do I check product availability at the The Avenues Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Avenues Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Avenues stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Avenues Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3614 reviews)
Kiki J
May 24, 2026
5 out of 5
Just wanted to take a minute to say thank you to Zach(Zack, apologies I don’t know the spelling), the LG Specialist who helped us choose between two different TVs but never pressured us just gave us all the facts! He was extremely helpful by bringing out the TV to the truck also!! He made the buying experience 10/10! TV is TCL 75QM7k is incredible. Highly recommend.
The M
May 23, 2026
1 out of 5
Dustin Reiner the supervisor needs to learn some customer service. I found a Naruto box on the floor. 4 boxes were available on the floor for $50 each. I try to checkout and he said it was an employee mistake. Then i said how is that my problem? It was put on the floor. Then he continues to run his mouth saying that where else can i buy these boxes. I can buy them from many card shops. I’m assuming he’s a scalper himself. Best Buy employee mistakes shouldn’t be the customers problem. Also, don’t bad mouth people acting all high and mighty. Never going back to this mess of a business.
Response from Best Buy
May 23, 2026
Hello,
Thanks for leaving your review. We appreciate you taking the time to let us know. We would like to speak with you more regarding your visit.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 156134 in your message to us.
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Facebook: https://bby.me/JVuj4J
Instagram: https://bby.me/7PHL1z
Patrick B
May 22, 2026
5 out of 5
Fixed my phone in 5 minutes
James M
May 17, 2026
5 out of 5
Clean