Marcus K
February 08, 2026
I can’t speak to an actual person in the store.
Jason's customer service was absolutely hands down the best service I have ever experienced at Best Buy.
Thank you for all your help Jason!
I saw a network adapter for sale. The price had been marked way down to $40. I decide to give it a try. It gave me issues. The adapters speed gave me 1/4 of my old adapters speed. But my network was giving me issues, so I wasn't sure if it was my adapter or not. I did a speed test on the new and old adapter. The new adapter turned out to be more problematic than my old one.
Turns out I was outside of the 14 day policy. Don't ever buy something on sale at Bestbuy. They do that because they know it's a defective POS and they know there is a good chance you won't come back to return it in time.
Some pretty shady business practices. When grocery stores get a notice about contaminated food, they literally throw it in the garbage. I guess when a tech store realizes they have defective products, they just put it on sale so suckers will buy it and not return it in time.
Justin G
February 01, 2026
Dale! In the past few weeks I have had a few tech issues involving my Iphone SE. Everytime that I have had an issue, scheduled with the Geek Squad, Best Buy has punched above it's weight class. Keep up the great work!
J. Gold, MBA, MSF, Military Veteran