Valerie N
October 27, 2026
Walked in looking to purchase a tv. Asked several people for help. They called on their radio and no one ever came to help. Left after 15 mins.
Response from Best Buy
October 27, 2026
Hello, Valerie,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 244354.
Facebook (https://bby.me/Qqvcu7)
X (https://bby.me/tLe8nH)
Instagram (https://bby.me/valWsv)
We look forward to assisting you there.
2 appointments. Two different days. They didn’t have any employees working that could fix the iPhone screen that they scheduled an appointment for. They’re so inconsiderate that they can’t even pick up a phone and call to let you know that your appointment has been canceled. To make matters worse, they’re still accepting additional appointments on the same day, even though they have no one that’s able to do the work.
Excellent service from Nathan today! Helped a lot with picking up my order!
Tiffany K
October 20, 2026
Great service! The staff helped me be in and out ahead of schedule. Now I have time to write this review! Damon in the Back (lol) helped me find the perfect set of noise cancelling headset for my calls. He was very patient and explained which features I should pay attention to. In and out in 15 minutes ready for my work sessions.
The exterior could use a fresh coat of blue and the parking lot needs restraining - it gives a “least favorite of corporate” vibe. But these employees and the service at this location should be a point of pride.