Best Buy The Avenues

This place does not honor their price match guarantee. I went here today to purchase a laptop which Microcenter has cheaper. Same exact model and everything. I took the ad into the store along with the guarantee from their website. Absolutely NOWHERE does it state that the store must be within a certain range, only that it has to be one of their approved competitors (in which this case it was). I later called their corporate customer service to where they stated that I do in fact qualify for the price match guarantee but now I have to purchase the item before getting a refund. I can only see now that they will attempt to bait and switch and get out of any reason to actually make good on their promise. Sketchy business practices.

I am so blown away by the amazing service from the curbside order team at/around 5:45pm on August 6, 2026. The associate was incredibly kind and friendly and such a hard worker. This is the kind of team member that any company would want to keep long-term, and his kind demeanor and assistance was so appreciated!

Had an amazing day today with Isabella , so I went back to best buy for the tax adjustment and were waiting on the line when Isabella approach us and assist us right away! She made it easy and she’s amazing ! Thank you !

I purchased an HP laptop when I looked it up online. It said it came with Microsoft Office 365 for one year the sales person not knowingly told me that that wasn’t true so I purchased the Microsoft office 365 for $179 when I was setting up the laptop which I’m only using for one pacific reason to tune vehicles I went and saw that you could also put that on a Mac which I did when the laptop came up it had the Microsoft Office 365 free for a yearAhmed from Customer Service gave me a full refund, which I thought was fantastic. I will definitely be going to that store again.