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Frequently Asked Questions About Best Buy The Avenues

How do I check product availability at the The Avenues Best Buy?
How do I check my order status?
My local The Avenues Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy The Avenues stores’ holiday hours?

Recent Reviews

4.1
(3628 reviews)
Doug B
June 21, 2026
5 out of 5
My 2 year old 77 inch Sony TV died and they replaced it for nothing!
Jerdean W
June 20, 2026
5 out of 5
Excellent customer service! The gentleman who helped me was very patient and competent.
Vy6eera V
June 14, 2026
1 out of 5
The geek squad service coordination is bad. I gave my laptop on Tuesday for repair and on Friday the technician called and said it’s almost done and will be ready before Saturday noon. Tried reaching them all Saturday and their customer care sucks. I went to the store on Sunday afternoon and other technician told me that there is no notes and the other technician is on entire next week leave so they will have to start over all the process and they can’t give me a time line
Response from Best Buy
June 14, 2026
Hello, thank you for taking the time to leave us a review. Knowing the correct status of your computer repair is important. Can you please reach out to us on Facebook (https://bby.me/iLSl18), Twitter/X (https://bby.me/45eqy5), or Instagram (https://bby.me/2Sa01G) with more information about your experience? Please begin your message with "This is regarding my Google Review #172457".
3G_Eclipse V
June 09, 2026
1 out of 5
UNPROFESSIONAL AND LAZY. Manager ( young black woman with a name that starts with K) horrible attitude and couldn't be bothered with helping with anything I asked about. I hate best buy is now infested with that ignorant behavior and of course thet wont do anythingabout it. Good luck to anyone who gets ANY employee from that store especially the managerwho should have been fired awhile ago. I wont be back!.
Response from Best Buy
June 09, 2026
Hi, We appreciate you shopping with us. It's unfortunate that your experience was not as expected. We would like to hear more about your visit. Please connect with us by sending a private message on one of the below social media platforms. Please include the review ID 170909 in your message to us. X: https://bby.me/lg5xee Facebook: https://bby.me/09y9gK Instagram: https://bby.me/Ne2Chp

About Best Buy The Avenues

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