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Best Buy The Avenues
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Frequently Asked Questions About Best Buy The Avenues
How do I check product availability at the The Avenues Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Avenues Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Avenues stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Avenues Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3414 reviews)
Calvin “
May 16, 2025
3 out of 5
Wanted to purchase a particular brand head phones which wasn't displayed. Associate said they had it but didn't bother to get it.
Christopher A
May 14, 2025
1 out of 5
I came into Best Buy to compare two different generations of TVs and get some informed insight—something you’d think an in-store visit would offer over shopping online. I asked a sales associate what the difference was between the two models, and he literally said, “It’s just a new generation.” When I pressed for more detail, he proceeded to Google it—right in front of me.
Seriously? If I wanted someone to Google answers, I could’ve stayed home and done it myself. This kind of experience is exactly why physical retail is struggling. Why would anyone bother coming into a store to talk to someone who knows less than the average online shopper?
Disappointing and honestly a waste of time.
Jessika B
May 14, 2025
5 out of 5
Amazing customer service
José X
May 13, 2025
5 out of 5
BB at SouthSide JAX rocks! Big shout out to Drew for being awesome and guiding me to my new Kicker Speakers already installed and they are super nice and crispy HD loud sound premium quality! Good looking out!
Thanks Drew and the fellas at the install Bay!