Tommy H
September 04, 2026
I would highly recommend Stephen in the install shop. He helped me get my dash cam talking to my camera. Also Best Buy has great deals on stuff all the time. In
Worst store ever !! No service, no manager and no one who can help with anything. When you call, it’s automated and when you ask for help from a real person, a manager particularly, they ignore you and make you wait for an agent from another country. If you are willing to wait, they still don’t help anyway. I even asked if I could speak to a manager or anyone to spend lots of money and they still ignore you. I thought maybe that would get me someone from sales. What a joke. No phone number for real people, no customer service in this country, no desire to assist you in spending money, no way in hell you will ever speak to a manager. Credit card will be cut up and geek squad membership service cancelled. No one wants to help at all, it’s actually shocking. They are either declaring bankruptcy soon or they have new policies that make it a company no no to talk to people. TV’s and most other appliances are cheaper at Costco and BJ’s anyway but we tried to give an actual store that sells this stuff our business. Guess they don’t want it.
Fraud! Terrible terrible customer service! Someone stole $600.00 from our debt card for a JBL speaker pick up order. Called and could not speak with anyone in the store. They don’t care about theft or their loyal customers. If they did care they would have cops waiting for that thief low life to pick up the order. I know we can’t be the only ones that had this happen to at this location.
Response from Best Buy
August 11, 2026
Good Afternoon, Sadie,
We certainly understand how you are feeling after there was an issue related to a fraudulent order placed on your account. Please feel free to send us a private message on social media, so we can better assist you. In your message, please make sure that you include your Google review case ID: #201898.
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Great place for all your electronics