If you have questions this is one of the better Best Buys for you.
Terrible customer service. Picked up a tv from another location that was defective out of the box. Loaded it up and took it to this location who refused to take the return. All my documentation shows I can take it back to any location and call center employees I spoke to verified the same. The fact that I can pick up a TV from a store but not bring it back is ridiculous.
PopopThePatriot F
June 29, 2025
Sold me open item r refrigerator in “excellent” condition which in their own words meant free of defects and scratches and all items present. Has dents and scratches. Best Buy = Bait & Switch = Dishonesty and local manager declined to refund cost difference between excellent and “good” which includes a couple dents or scratches. Thief makes Best Buy thief’s. And they owe me $150. Beware.
I had a fantastic experience at the Best Buy located at the Avenues Mall. Well organized, and surprisingly good for a retail store setting. But what really made the visit exceptional was the customer service especially thanks to Stan.
Stan is an outstanding salesman who truly goes above and beyond. He was incredibly knowledgeable, patient, and made sure I found exactly what I needed without ever feeling rushed or pressured. His professionalism and friendly attitude made the whole shopping experience enjoyable.
Highly recommend stopping by this Best Buy location ask for Stan if you want top-notch service.