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Best Buy Kissimmee
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Kissimmee
How do I check product availability at the Kissimmee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kissimmee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kissimmee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kissimmee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13784 reviews)
Fernando C
November 16, 2025
3 out of 5
Poucas promoções.
Irving P
November 16, 2025
5 out of 5
Good
Nuch R
November 15, 2025
1 out of 5
The overall order pickup experience was extremely poor.
The wait time was unacceptable, exceeding 15 minutes. I was standing at the pickup area, and though several associates walked past and even entered the pickup bay, they visibly ignored me. They would grab items and leave without acknowledging my presence or saying a single word. It genuinely felt like I was being deliberately overlooked.
I finally had to call the store's main phone number just to get someone to come to the pickup counter. When an associate finally arrived, the interaction was completely dry and unprofessional. Not a single word was exchanged. I showed my ID, and the transaction was completed in silence.
The entire experience felt incredibly cold and rude—it reminded me of the "Soup Nazi" episode from Seinfeld. Customer service was nonexistent. I suggest serious retraining for the staff handling in-store pickups.
Ladislav N
November 14, 2025
3 out of 5
Očekaval jsem vetši výběr v iPad tabletů