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Best Buy Kissimmee
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Kissimmee
How do I check product availability at the Kissimmee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kissimmee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kissimmee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kissimmee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13911 reviews)
Justin R
January 03, 2026
5 out of 5
I come here a lot and today was the first day someone went out of their way to help me. I was sitting by the smart watches trying to Google which one would be best for me and Daniel Datta could see I was having trouble deciding. He came up to me without me even asking for help and informed me on all the watches he was full of knowledge and helped me decide on a watch I wasn't even looking at because I had no idea how good it was. I asked his name just to give him some credit he definitely saved me a lot of time today thank you.
Anthony
January 02, 2026
5 out of 5
One of the best sorted Best Buy’s I’ve been to. Very wide selection of products and showcases alongside big clearance section. Love to see and test tech products and compared to other locations this one has way more to see and test. Even with the many products everything was organized and there was many staff members ready to help or already helping customers. Great experience
Savvy
January 01, 2026
1 out of 5
My IPhone 15 face ID stopped working after a few months of just having the phone and I made an appointment with geek squad to look into it. They ran a diagnostic and told me my true depth sensors weren’t working. They ordered me a new part and I came back a couple days later for the installation. After the installation they told me it was still having the same problem and that they would reach out to apple. But when I took my phone back not only was my face ID still not working but now I can’t access my camera either. Seems they made my phone worse instead of fixing it. I am highly disappointed with the results.
Response from Best Buy
January 02, 2026
Hello,
Thanks for taking the time to leave your review and let us know about your experience. We understand why you would be disappointment and frustrated by the outcome. We would love to get some additional information regarding your recent visit
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 99185 in your message to us.
X: https://bby.me/vk0l7f
Facebook: https://bby.me/1p6mry
Instagram: https://bby.me/8cp4ma
Marcos N
January 01, 2026
3 out of 5
Tem q pesquisar os preços antes de ir. Walmart estava com preços melhores. O preço na loja é diferente do app, mais eles cobrem o preço se o vendedor do app for a best buy.