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Best Buy Kissimmee
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Kissimmee
How do I check product availability at the Kissimmee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kissimmee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kissimmee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kissimmee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13668 reviews)
Aleic G
September 13, 2025
5 out of 5
Best buy truly has improved their customer service. I had an issue in store and they jump right on it and took care of it..
Dr. R
September 12, 2025
5 out of 5
Variedades de produtos e preços excelentes!!! Voltarei sempre!
Andres R
September 12, 2025
1 out of 5
Will never preorder from Best Buy again. I put in an order with this store directly 3 weeks prior to the product launching and then I called the day before to confirm the order and check if I could pick it up a day early. I was advised I could not but was told it’d be available first thing tomorrow. I call the following morning and find out that was a lie and they won’t have the item I ordered 3 weeks ago in store for another week. I then contact the main customer service line and advise them of the situation and their first response was to try to sell me the item again but this time shipping. What an absolute joke.
Response from Best Buy
September 12, 2025
Hi, thank you for sharing your experience with us here. I also like to take advantage of pre-orders on my favorite games and collectibles. Can you please reach out to us on Facebook (https://bby.me/kr0no7), Twitter/X (https://bby.me/uow4k4), or Instagram (https://bby.me/1mquzm) with more information about your experience? Please begin your message with "This is regarding my Google Review #42604".
Gary Y
September 11, 2025
5 out of 5
Great service