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Best Buy Kissimmee
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Kissimmee
How do I check product availability at the Kissimmee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kissimmee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kissimmee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kissimmee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13829 reviews)
Jimmy W
December 05, 2025
3 out of 5
Typical best buy with more Spanish speaking workers.
Sebastián U
December 05, 2025
1 out of 5
This store is a mess, so disorganized. Inventory, particularly open box, is all over the place with tons of errors. Store pickup is incredibly slow, today I had to wait nearly 15 minutes for them just to bring my product to the front, and the order had already been delayed because they misplaced the product in the warehouse. The store is also very understaffed and some of the few staff members are unable to help outside their specific departments.
Thomas R
December 05, 2025
1 out of 5
This Best Buy has the absolute worst customer service. Their employee's skip people in lines and help who they want to help. They do not acknowledge their customers. And when you ask them for help, they don't want to help, and they walk away as you walk up to them, then I tried to call to get the information I needed, and I was on hold for 30 minutes just to talk to a computer that didn't know what it was saying. And told me that I had to call back to talk to a customer service agent. Then, when I called back to try to talk to a customer service agent. It gave me endless prompts until I finally lost my mind and gave up this best Buy is an absolute joke. And should be shut down. Corporate Best Buy should re-examine this. If it is a franchise and educate the owner on how to run a Best Buy and teach its employees. What customer service is because they have none
Response from Best Buy
December 05, 2025
Hello, Thomas,
Thank you for sharing your concerns with your experience at the Best Buy in Kissimmee, FL. We certainly understand that having so many concerns that weren't taken care of can be difficult. We would be glad to chat with your for support options if you would like to reach out to us on any of our social media profiles below with Review 81994 for support.
Facebook (https://bby.me/j25tc5)
Twitter/X (https://bby.me/fnujw9)
Instagram (https://bby.me/81lsa9)
Luis S
December 04, 2025
5 out of 5
Been shopping here for 20 years. Never an issue