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Best Buy Kissimmee
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Kissimmee
How do I check product availability at the Kissimmee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kissimmee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kissimmee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kissimmee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13777 reviews)
Ladislav N
November 14, 2025
3 out of 5
Očekaval jsem vetši výběr v iPad tabletů
Victor R
November 13, 2025
5 out of 5
Fantástico
Cristina R
November 13, 2025
1 out of 5
We had a horrible experience at the Geek Squad. We made an appointment at 12:40pm specifically since we had a doctors appointment at 1:30pm. We came in 10mins before to check an iphone that isn’t charging. An employee of best buy told us to wait in line. After waiting for 45mins, I saw an older guy walking and wandering around and came up to him. I asked if he worked there, and he very rudely said “yes, why do you think I have the uniform”. I didn’t notice since the logo of the shirt was on the other side. Then I asked about our appointment that was 45mins before to know if we could still be helped. He said they were busy and to just wait in line like everyone else. Extremely rude again. I asked, for future reference, if an appointment was even needed since they didn’t respect our time. He completely ignored the question. After another 10mins he called us and after he ran the diagnostics he said there was nothing he could do and to go to Apple. Not only were we humiliated by “Agent” Ed, disrespectful man; We missed our doctors appointment and left with the same issue we went in for…. This man deserves to be fired. He shouldn’t be talking to clients like that. Horrible experience… would not recommend going to this Best Buy’s Geek Squad.
Response from Best Buy
November 13, 2025
Hello, Cristina,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/e9sekr), Twitter/X (https://bby.me/qr9zik), or Instagram (https://bby.me/vnthap). When you message us, please include a copy of your Google review number #68675. We look forward to working with you.
Yvonne M
November 13, 2025
5 out of 5
Amazing place, great service, great price, the employees super great they give you advise and explain everything, very nice experience. Love best buy