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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Kissimmee
How do I check product availability at the Kissimmee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kissimmee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kissimmee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kissimmee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(14320 reviews)
Jess D
July 05, 2026
1 out of 5
I came in on today on Sunday to purchase a TV from the Fourth of July sale and tried to use my $125 in Best Buy reward certificates. As the cashier processed the payment, the system suddenly went down and my certificates disappeared. We were moved to another computer to try again, but this time the certificates didn’t show up at all.
I was told a manager would come speak with us, but he didn’t come for quite a while. When he finally did, he didn’t introduce himself or offer any explanation. He went back to the original computer, did something there, then returned to the second computer — and suddenly the certificates reappeared.
The whole situation felt disorganized and unprofessional. And honestly, it made me feel like the first transaction may have been sabotaged just to avoid giving me the discount. Customers shouldn’t have to fight for reward certificates they earned, and managers should communicate clearly and respectfully. Very disappointing experience.
Response from Best Buy
July 05, 2026
Hey there, Jess,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/SMyPAG), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##183002
Tony F
July 04, 2026
5 out of 5
Jeremy was awesome.We got a protector for my cell phone and checked out a few lap tops.Because of his professional and knowledge I'm going to buy a laptop from him at my next visit.
Thanks Jeremy 😊
Fabricio R
July 03, 2026
5 out of 5
Derek S was an excellent assistant. He instructed me regarding the perfect smart glasses for my purposes. It was so good I cancelled my purchase from another supplier to get a new one from Best Buy. I wish anyone shopping on Best Buy gets to have an experience as satisfying as I had.
Peyton O
July 03, 2026
5 out of 5
One of the managers I spoke with, Luis was extremely nice and helpful with some of the questions I had today. He even provided a personal example of something the past that related to what I was asking about!