The staff is extremely rude. The asian guy who greets people as they walk in was horrible! I simply asked if there was anyone available to help me. He started calling the same employee who told me he had three people before me. I tried to explain that to the asian guy but then he accused me of yelling. I was shocked, like sir you're louder than I am. I then realized he was stereotyping me (IYKYK). I walked right out, I'll take my business elsewhere.
Response from Best Buy
October 16, 2026
Good Afternoon, Pat,
We take concerns like this extremely seriously. We would be happy to review this situation in depth with you, and make sure your concerns are being heard. Please start by sending our team a private message on social media. In your message, please make sure that you include your Google review case ID: #239023.
- Facebook (https://bby.me/vcaNff)
- Twitter/X (https://bby.me/40yR4E)
- Instagram (https://bby.me/iYOobC)
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