Very professional and courteous help all time
David, at the oura rings was incredibly helpful and helped me pick out what product I wanted to buy. He was kind and informative on the product.
Went to buy a TV, and there was a sales person just looking at us , we just need it to put the TV in the cart ..it would take him 2 mins to do it, but no ..he send us to the front to ask for help... NO BUENO
Response from Best Buy
June 18, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. It fully makes sense to expect friendly and professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #174108 in your message. You can find us here:
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Staff belittles you if you don't know everything about technology and just ask, "is this the only brand you guys sell?" They will say straight to your face, "Does it look like we have other brands?" Pretty rudely, when its not even busy, and the whole god damn store is being refurbished because, hey I don't work here and your website lies about what you have in stock, SO HOW WOULD I KNOW
Response from Best Buy
June 18, 2026
Hello,
Thank you for the review. We understand your frustration with the customer service you have experienced. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 174009