Consigues lo que buscas, a precios que se adaptan a tus necesidades. Gran variedad en cualquier renglón.
Christian was absolutely incredible. Awesome tech with incredible knowledge. Made us want to be here. Clean store, great people. Recommend.
I came in on today on Sunday to purchase a TV from the Fourth of July sale and tried to use my $125 in Best Buy reward certificates. As the cashier processed the payment, the system suddenly went down and my certificates disappeared. We were moved to another computer to try again, but this time the certificates didn’t show up at all.
I was told a manager would come speak with us, but he didn’t come for quite a while. When he finally did, he didn’t introduce himself or offer any explanation. He went back to the original computer, did something there, then returned to the second computer — and suddenly the certificates reappeared.
The whole situation felt disorganized and unprofessional. And honestly, it made me feel like the first transaction may have been sabotaged just to avoid giving me the discount. Customers shouldn’t have to fight for reward certificates they earned, and managers should communicate clearly and respectfully. Very disappointing experience.
Response from Best Buy
July 05, 2026
Hey there, Jess,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/SMyPAG), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##183002