Buenas opciones en electrónica y atención.
Terrible customer service. I made appointment for battery replacement today 17:20 and I arrived 17:10. Even though the geeksquad said only available tomorrow. Even my name on display when I arrived. NEVER MORE BEST BUY
Response from Best Buy
April 26, 2026
Hello,
We understand you being upset for receiving terrible customer service for not getting your battery replaced. Let's discuss this experience. Mention review #146288 when connecting with us on a social media link.
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Valentina H
April 26, 2026
I don't usually come here that often; my partner comes more often. we just stopped by to buy some Legos because it was the closest place to us and we didn’t really feel like going somewhere farther away, The thing is, we wanted to use the Afterpay app to pay, but the guy named “Brahim” (I think that’s his name) who helped us at the register—when he saw this (I don’t understand why he was looking at my partner’s phone)—basically laughed in our faces for using it 🤡. It’s worth noting that this was the first time we’d tried to use this app because we’ve had it on our phones for a long time but didn’t know how to use it 😂
I'm giving it 4 stars because I don't want to generalize about this guy's snobbish attitude compared to the rest of the staff there, who are a 10/10💘
Steven very welcoming and professional in the home theater department for Hisense specialist