Richard B
September 27, 2026
Really great experience just got a laptop there they sat everything up the technicians were all very good they had an HP representative on site their sales people were very good and knowledgeable everything went exactly as expected and ended up with a very nice laptop ready to go I could not be happier and it will still got a very good price
Aston A
September 26, 2026
Worst customer service of any best buy, ever. Specially the geek squad people.
Waited for 32 minutes past my appointment time. No communication. These
people are not in the business of fixing tech, they’re in the business of wasting peoples time.
This place sucks and the manager had the audacity to tell me their surveys only 1 or 2 a month has wait time as a pain point. LOL this is the second time this has happened to me at this location so I don’t believe that for a second.
Save your time and money. Avoid this place.
Response from Best Buy
September 26, 2026
Hello!
We know how important is it for your time to be respected, especially when you have scheduled an appointment for service.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/2M1cI3)
Twitter/X (https://bby.me/3cAPJP)
Instagram (https://bby.me/cLzR2I)
Be sure to mention your Google Review number, #226995, in your message. Thank you.
Thank you, Alex for having me with my situation that I had with my phone I really appreciate your time that you took to help me out with my phone way to go, Alex.\n Appreciate you so much. Couldn't have got this done without you.Thanks alex
Kimberly H
September 24, 2026
I really would like to think Mr Alex for your time and your patience with dealing with my daughter and I with her phone thank you so very much you were totally amazing she had been working and working so hard to get everything done and couldn't do anything walked in the store you greeted us with a smile and say how may I help you and you took it from there thanks Alex