I absolutely do not recommend this local store. The manager on duty was super rude and would not give an exception to a return that was a few days past their ridiculous 15 day policy, even though the product was unopened. I recently purchased a washer and dryer from them and now I totally regret it. I will not ever purchase from this Best Buy again. I was actually going to purchase an entire home security system from them but the rude manager couldn’t have cared less, so obviously I will shop elsewhere. A little goodwill gesture could have made them hundreds of dollars.
Response from Best Buy
November 02, 2026
Hello,
Thank you for the review. We understand your concern with the return policy. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 247234
My first time come to this store. The store looks Amazing and the Staff wasvnice.
Just looking for chest freezer
Looking for dash kit for my phone. Helped me out.