Very informative and Happy to help
Nicole L
February 21, 2026
I was disappointed by the floor model display at this location. It is difficult to make an informed purchasing decision when the live demo units are so heavily tethered that you can't test the camera, rotate the screen, or get a feel for the ergonomics. Furthermore, having a large number of non-functional "dummy" units instead of working models makes it nearly impossible to compare features. Improved accessibility to the actual hardware would likely lead to a much better sales experience for customers.
Response from Best Buy
February 21, 2026
Hello Nicole ,
Thank you for taking the time to share your experience with us. Your feedback matters, we can understand how not getting all the information from the display so you would be able to make a informed decision would hamper you shopping experience. We'd like to see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #120240 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/9tox58)
• Twitter/X (https://bby.me/v7wuil)
• Instagram (https://bby.me/pw1oth)
Runeflinger
February 16, 2026
Very friendly and helpful staff