Most of the workers there are good employees. But you know when you get the ones who only cares about the commission.. they try to push something on you that you're not interested in. But I also know that no one can force you into something you don't want. But there is some people who fall for things pretty easily. Especially older people who trying to understand new stuff. Q vs. H.d.vs. etc. Etc.. its 2026 and they have to push older models. I went to the store in ocala. Then the following day went to the villages. And you'll be surprised by the difference.
Came to location to purchase 2 televisions. Sony 'rep' greeted me and showed me a TV, but I was looking for something cheaper I had seen in an online ad. Tells me he needs to get the Samsung 'rep' to talk to me. Zero customer service, short, treated me like I'm a nuisance. Samsung guy not much different. Best Buy employees sit and around and talk. What is going on here? Now to buy televisions I have to bounce between manufacturer reps? The two reps do not 'rep' Best Buy well at all. I'm almost just left to go to Walmart. I won't be back to this location.
Knowledgeable sales person, I chose to delay my purchase.