The associates are extremely helpful, and easy to find. Would recommend this location for all your needs.
Josh E., in the ATT Dept fixed my phone issue.
I’m grateful because another helpful woman (don’t know her name) took the time to see if she could help me while I was standing on line at the Geek Squad.
They were very busy and I was told that I’d have to make an appointment to come back. So this woman was being proactive. Once she realized how complicated the problem was, she brought the phone over to Josh E.
Both of these employees didn’t hesitate to try to help their customer get the problem fixed promptly. They’ve been trained well in customer service.
Used to buy a lot of stuff from you guys. You now have lost a customer due to not being able to call a real person in your store since you've gone AI or whatever your new policy does.Thanks for the good years.
Geek squad swamped
5-6 techs
Still waiting list