My almost brand new Samsung fold plug in outlet for direct charging stopped working. I did not buy the phone from Best Buy. After getting the runaround from various other companies, Best Buy helped me. I will never purchase another phone unless it is through Best Buy. Their customer / tech service is top-notch. Thank you, Best Buy. 😀
Fews times I've been able to stop in during their condensed business hours every employee there is miserable and makes a point to let you know that. Might as well just close this location because Best Buy doesn't want to stay open and nobody wants to work. sad because I love the convenience of being able to physically examine and see the product I want to purchase before I choose to spend my hard earned money which is why places like Best Buy used to be my and many people's go-to, only thing that they have good for sale is TVs and even now that's questionable sad to see what used to be a great business Hanging On by life support and being run by people who don't don't care about anything but whats on there insta feed or TikTok. Retail stores and customer service are dead and Best Buy Ocala is a prime example of that.
My sales person was great!