Midestiny
February 13, 2026
The guys in the service department, Rock! They are so kind, helpful, personable, and provide quality results.
The most ridiculous company and customer service. Why is it that when I dial a LOCAL number to speak with someone in store I get directed to someone in INDIA. This AI stuff is beyond idiotic, bring back real people answering phones IN STORE.
Response from Best Buy
February 10, 2026
Hello there!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience trying to reach your local store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #115454" for reference. You can find us here:
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