Best Buy Lady Lake

Just great service!

​I was disappointed by the floor model display at this location. It is difficult to make an informed purchasing decision when the live demo units are so heavily tethered that you can't test the camera, rotate the screen, or get a feel for the ergonomics. Furthermore, having a large number of non-functional "dummy" units instead of working models makes it nearly impossible to compare features. Improved accessibility to the actual hardware would likely lead to a much better sales experience for customers.

Very friendly and helpful staff

Update: best buy reached out and is trying to help me resolve the issue and refund back to my credit card which is very very nice and unexpected! Unfortunately I purchased a phone in store and decided to return it. It didn't to anything different or new that my old phone did so I made the drive back to return it and was going through the return process and the employee returned it gave me store credit before saying anything and then proceeds to say you get the money back on a gift card as it's store policy even though I paid on a credit card. She also refused to scan my return bar code that it was supposed to present to her and she didn't acknowledge that I even held my phone out and said here's my return code.. I am thinking that's why I got store credit instead of a refund but I spoke to another employee and he thought it was weird and I was well within the return window and 100% should've gotten the money back on my card and after he tried to help me a bit and speaking to his manager he said the only thing they could do was void my return and come back in few days and try the return again but didn't offer the phone back so I declined now I'm stuck with store credit that idk what to do with as I don't usually shop there and a credit card bill I still have to pay now and I don't live close to a best buy. The employees were super nice but be careful if your returning anything!