Patrick T
October 13, 2025
Getting through to Best buy by telephone is a joke at best
Response from Best Buy
October 13, 2025
Hello. We do understand your frustration with not being able to contact the store directly. We would be happy to help assist as well as document this feedback. Please reach out to us via Facebook (https://bby.me/t5k3bw), Twitter/X (https://bby.me/ijkyhj), or Instagram (https://bby.me/n79hgy). When reaching out via social media, be sure to mention that it's in response to Google Review number 55211. Thanks!
Elizabeth
October 12, 2025
Was looking for a new computer. Did not find it, but I learned great information on what to buy with a very nice young man that works there.
Michael C
October 07, 2025
Was very kind and helpful
I had a horrible experience here. I bought a computer that would not turn on. Then I came back to the store, 40 minute drive each direction both times. An hour and a half wasted in the car coming to Best Buy twice only to return the first computer and buy the same one, which also did not work. Fortunately, I did not leave the store before finding out that the second computer did not work and therefore saved myself from having to drive a third time. When we found a comparable one slightly more expensive, they refused to discount and did not have any concern for my time wasted. Very bad experience. Horrible product.
Response from Best Buy
October 01, 2025
Thank you for sharing your feedback regarding your experience, Alex. We try to pride ourselves in ensuring we provide great customer service. We expect for all products to be in working condition, especially with brand-new products. We'd like to get this reviewed further for you.
First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/7en0dj), X/Twitter (https://bby.me/f8kubr) or Facebook (https://bby.me/5f5qv5) with the full details of your situation. Also add Google Review 50620. We look forward to hearing from you.