Best Buy Lady Lake

Was not pressured into getting something I didn't need. The salesman was very kind and answered all our questions. And left us alone to look, just checking in once in a while!

I had a very disappointing experience at Best Buy in Lady Lake/The Villages. I came in with photos of the exact products I needed and clearly explained that the specs had to match. I was told another item had the same specs, so I trusted the employee and purchased it. Before leaving, I read the box myself and realized it was not the same spec at all. It was a cheaper, lower-level version that would not work for what I needed. When I went back inside, they argued instead of simply admitting the mistake. One example: I was told multiple times that a Ryzen 7 computer was the “newest version.” That is not accurate. Ryzen 7 is a product tier, not automatically the newest generation. AMD’s current desktop lineup includes Ryzen 9000 series, and Ryzen 9 models are higher-tier than Ryzen 7. AMD also lists the Ryzen 9 9950X3D as a high-end 16-core processor for demanding gamers and creators. For a technology store, the staff should know basic product specs and should not push lower-level products as if they are equal. I left disgusted and lost confidence in this location.

Horrible

Very friendly atmosphere and knowledgeable employees