Very helpful with our new laptop.
I had my subs and door speakers installed. The staff was laid back, friendly, and knowledgeable about all things stereo. We had some scheduling issues due to my job. They were very accommodating and went out of their way to get my explorer squared away.
Had a problem with my Amazon Firestick.
They replaced it, no problems.
The only thing that keeps the store from getting a one star is the fact that there are a couple workers that are: very knowledgeable, very patient, very helpful.... But after last night while I pull up at 5:55 and started to walk to the door crossing the street at 5:57 to only be met with someone shutting the doors and lowering the gate while seeing a customer actively trying to come in before they're posted closing time of 6:00 really bums me out as someone who also works in customer service and leaves their doors open to the posted time without fail. The f follow-up reason for the review would be sparked by me calling to ask if that's normal behavior I'm being sent to a call center which is inform me that they no longer allow you to call stores and you have to physically drive all the way into a town to speak to someone in person and when they ask if they can help I explain I was a little annoyed with the situation I get a reply of it's not our job or in our rules to hold the door open for someone which I might add if it was 6:00 I would completely agree. Just very rude.
Response from Best Buy
March 17, 2025
Hello there, Corey!
Thank you for taking the time to reach out on Google with a review. I can definitely understand the desire for friendly support in store when trying to make a last moment stop in. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64938063 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan